Pacia Smith Email & Phone Number

Charlotte, North Carolina

Charlotte, North Carolina Area

Work closely with the domestic distribution network to promote sales and provide product support and training to their sales team.

Charlotte, North Carolina

Work with our Northwest sales team to provide support, create and send out sales contracts to prospects for the purchase of our products. Work closely with our in house tech support and customer service teams to insure that our customers receive their orders in a timely manner. Provide support to our sales team with documentation, samples, seeders and also call on prospects within open ADI's to promote sales

Work with Dealers within the Northeast, Midwest and Heartland territories of the US as well as working with four Dealers in Canada. Working between dealers and our internal shipping department to fill truckloads which in most cases results in the sale of more product Work with dealers to help to maintain their inventory to a controllable and cost efficient levelDaily wholesale and retail sales reporting Work with the entire dealer network on pre-owned equipment salesWork closely with the regional sales managers within the three territories to maintain a very consistent dealer to manufacturer relationshipProvide information to dealers in regards to product availability, order information, or whatever questions the dealer may haveMaintain excellent relationships with our dealer networkWork with credit managers on dealers accounts to ensure that product is received when needed by the dealer Enter dealer purchase orders into Oracle Work closely with dealers on their open order report to make sure that they receive products as needed

Manage dealer contract database which drives territory management, dealer locator, sales lead distribution and all functions associated with dealer contractsSetting up new Dealers in OracleResponsible for all customer master updatesEmailing and mailing of correspondences to both internal and external sources as neededSending updates for website maintenance on a weekly basisRunning daily sales report and posting on the Sales and Marketing intranetMaintaining Dealer Development duties while at the same time continuing the duties as Off Lease Sales CoordinatorMember of the Dealer Inventory Council which is a Black Belt project built to maintain and control Dealer's inventoriesOFF LEASE and USED EQUIPMENT DUTIES Control of inventory for used and off lease equipmentDesigned database to place all used and off lease equipmentReceive calls from customers and answer questions as neededWork with TFC on off lease issuesAssist in dealer closeouts as neededUpdate Turf Direct team and customers of current inventory located at the Brookford facilityReceive sales orders, responsible for creating invoice requests and forward them to our billing department for invoicingCommunicate with shipping department on specific needs for equipment that has to ship from the Brookford warehouseEstablish quotes to pass on to current customers and or the Turf Direct team on an as needed basisDevelop and maintain a used equipment website within the Jacobsen site that will list and have photos of all used equipmentMaintain processes to insure inventory control of off lease and used equipment

Filled in for approximately one month in the absence of Sales Analyst Answered customers questions both by telephone and by emailWorked closely with specific customers on their open order report and updated their orders as needed Entered purchase orders into Oracle Released orders in Oracle and TFC.comWorked with TFC on credit hold issues and customer accountsWorked with the shipping department to coordinate any rush shipments that were requested by customersReviewed Truckster list and notified customers of current order status; VIRTUAL INVENTORY LOCATION (VIL) PROCESSAssisted in the creating of the Virtual Inventory Process and ProceduresDeveloped Virtual Inventory Location procedure manualEntered all assets into the VIL module of Oracle Created report in Discoverer to view all virtual inventory on an as needed basisDistribute report on a monthly basis to all "Responsible Parties" SALES ADMINISTRATIONCompleted all PLC rebate requests and monthly reports for the Director of Sales AdministrationWorked with PLC customers on rebate request and other related questions

Managed a warehouse and light manufacturing facility for Agricultural and Horticultural plasticsManaged two employeesTrained employees on machines, packaging and shipping of productPerformed duties such as order entry, customer service, sales, production, inventory control, shipping, receiving, fork lift operator and human resourcesMaintained customer base and contacts Analysis of market to insure that pricing was competitive and satisfactory in the industryCreated quarterly profitability analysis reports to distribute to the management teamPurchased materials from supplier in Belgium Created customs documents for the exporting of our finished products to customers in CanadaManaged order process at many industry tradeshows to represent our Company and productsAssisted in the design of our booth and displays for trade showsMaintained relationships with trucking companies to insure that our pricing was competitive

Worked in the agricultural plastics side of the businessPerformed customer service duties such as order entry and customer complaintsPerformed sales duties such as traveling with dealers to visit their customers and was able to see first hand what our products were used forAttended many industry tradeshows and dealer trade shows to represent the companyPlanned and maintained inventory levelsCreated and designed marketing materials such as brochures, catalogues and gave input for the product websiteCreated sales reports to distribute internally and externally as needed

Managed six employeesMaintained inventory controlManaged weekly payroll recordsCustomer Service and SalesManaged all day to day activities in a retail environment