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Jake C. Email & Phone Number

Director of Product - Agentic Narrative Commerce (AI | Personalization | OmniChannel) at Nike
Location: Portland, Oregon Metropolitan Area, United States 19 work roles 7 schools
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Role
Director of Product - Agentic Narrative Commerce (AI | Personalization | OmniChannel)
Location
Portland, Oregon Metropolitan Area, United States

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Jake C. is listed as Director of Product - Agentic Narrative Commerce (AI | Personalization | OmniChannel) at Nike, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Jake C..

Jake C. previously worked as Director of Product - Marketplace Partners Discovery at Nike and Director of Product (Interim) - Core Commerce at Nike. Jake C. holds Product Executive & Leader Certificate Programs, Product Management from Product School.

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Nike

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Profile bio

About Jake C.

As leaders and innovators like you realize, knowing and understanding people at the core of who they are and aspire to be is how business works today.Using a beautiful mix of head (AI & Analytics) & heart (Human Centered Design Thinking & Ethnography) I find a new space for empathy and technology to live in harmony. Allowing you to see beyond the trees in front of you and solve for the forest that you stand within. Creating a new space for any business or product to thrive and grow again. Fundamentally I create for progress, for purpose, and for a more advanced and empathetic world.

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Nike
Nike
Director of Product - Agentic Narrative Commerce (AI | Personalization | OmniChannel)
Website
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19 roles

Jake C. work experience

A career timeline built from the work history available for this profile.

Director Of Product - Agentic Narrative Commerce (Ai | Personalization | Omnichannel)

Portland, Or, Us

Director Of Product - Marketplace Partners Discovery

Beaverton, Or, Us

Director Of Product (Interim) - Core Commerce

Beaverton, Or, Us

Apr 2023 - May 2024

Lead Product Manager - Ecommerce Order Capture

Beaverton, Or, Us

May 2022 - May 2024

Director Of Product (Interim) - B2B Ecommerce & Marketing Technology

Beaverton, Or, Us

Lead over the core product offering for Nike Wholesale B2B eCommerce covering Ordering and Martech Experiences which support a $12B intake of B2B eCommerce revenue each year.Current focus is to redefine and discover a new vision for the entire ordering experience across three bespoke order capture applications, looking to drive architecture simplicity, user experience delight, and modernize our feature set. Our goal of this vision space is to secure product market-fit for the future of our global marketplace which is intending to move from 20k to 40 partner groups which drastically shifts the product groups value proposition.Product Scope: Platform Terms & Conditions Acceptance, Platform Homepage, Microsite & Content-as-a-service Experiences, eLearning and In Site Support, Product Details Pages (PDP), Martech Content and Asset Management Systems and Workflows, Studio/Content Creator & Authoring Experiences, and eCommerce Order Placement.

Aug 2021 - May 2022

Senior Product Manager - B2B Content & Marketing Technology

Beaverton, Or, Us

Jan 2021 - May 2022

Product Manager - Ecommerce Personalization

Beaverton, Or, Us

Nov 2019 - Jan 2021

Founder & Principal Product Advisor

Board Advisory - SaaS/PaaS Tech, B2B/B2C eCommerce, & AI/ML Data Product Acceleration • Board Advisor & Virtual Chief Product Officer, advising SaaS startups, private equity, & Fortune 100s on finding, cultivating, & realizing accelerated B2B & B2C product/market fit• Speaking internationally as a thought leader on AI / ML, People Analytics, Future of Work, & Ethical/Empathetic Innovation• Enabling founders, product owners, & sales leaders to achieve meaningful customer first traction utilizing organic front-end product strategy methods • Actively supporting pre-revenue to series C startups with a combined $150M in venture investment to date

Director Of Product Management - Global Head Of People Analytics & Hr Tech Innovation

Leuven, Be

• Founded global HR analytics function using ethnographic research and interviews to sell-in 3yr product roadmap• Secured >$4M in overall investment for HR analytics area’s innovation research, headcount, vendors, and scale-up• Staffed, led, and managed distributed agile scrum team network of 25+ managers, product owners, & scrum masters• Realized phase 1-2 of roadmap utilizing DevOps to scale 3 products to 45 countries & 175k people in 750+ releases• Product #1 delivered 43x ROI in HR turnover & hiring costs & Product #2 realized 54% increase in 1yr hire retention• Function plan was synthesized into 1/5 core KPIs for Chief People Officer, achieving 100% of said target in 2018

Apr 2018 - Apr 2019

Senior Product Manager – Global Advanced Analytics & Design Solutions (Six Sigma Master Black Belt)

Leuven, Be

• Delivered >$200M in benefits from a 100+ project program matrixing impact and complexity forecasts for selection • Led zone VPs & Directors requirements gathering, forming zone president’s & functional VP’s strategic 1yr project plan• Managed ideation, design, sell-in, development, testing, releases, and user feedback loops with a >$1M budget/yr• Built & scaled design thinking mindsets & methods training globally to 750+ change agents with an avg. 77% NPS

Sep 2016 - Sep 2018

Board Advisor & Product Coach - Venture Acceleration, Growth, Product-Led Innovation And Incubation

New York, Ny, Us

• Led diverse program of projects for CEO of ZX Ventures spanning 20 countries delivering $100M in hard benefits• Curated & facilitated product ideation and advising of 30+ global startup founders to drive empathic design mindsets• Supported VP’s 1yr project plan risk assessments, recalibrations, optimization, and delivery to hit $1B sales in 2019• Executed stakeholder alignment methods to deliver value from a highly diverse, distributed, & vocal leadership team• 90-day accelerator co-founder of an AI eCommerce Sales algorithm driving 45% sales lift & $5M revenue in 1st year• Created first iterative acceleration & incubation curriculum for 450+ venture team members with an avg. 84% NPS

Sep 2017 - Apr 2019

Board Advisor & Product Coach

São Paulo, Br

Advisor to Founder & CEO

Sep 2017 - Apr 2019

Sales & Marketing Manager - Face Care & Cotton Category Operations

Blackfriars, London, Gb

• National P&L/Portfolio/Pricing/Performance leader for two Full categories (Face Care & Cotton) worth $475MM in yearly net revenue. • Working with national retail account managers to build dynamic customer plans utilizing robust insights and creative tactics to grow social brands.

Feb 2016 - Sep 2016

Customer Development Team Lead - Walmart Sales Intelligence & Analytics

Blackfriars, London, Gb

• Co-created first Walmart sales forecasting, execution & monitoring product suite realizing >$300M in additional sales• Returned largest customer development desk ($925M) back to sustainable growth after 3 yrs of heavy sales declines • Worked on Unilever's largest sales desk Globally maintaining a P&L worth over $900MM in annual volume across approx. 400 SKUs in market. Providing full analytical support for the Walmart Haircare desk. • Responsible for delivering full end-to-end Sales and Marketing JBP targets calling on Walmart buying team. • Developed consumer and shopper insight driven capabilities enabling our decision making process into uncharted predictive space utilizing IRI Nielsen, Tableau, and RetailLink.

Oct 2014 - Feb 2016

S&Op Team Lead - Walmart & Club Channel Personal Care Sales Planning

Blackfriars, London, Gb

• Lead the monthly operational sales call planning & risk/opportunity assessments for WM Haircare and Sam’s Club; Managing, forecasting, and developing plans for a portfolio of brands totaling $750MM in yearly turns.• Driving a laser focused paradigm shift in forecast accuracy of +6500bps for Sam’s & +1600bps for WM Haircare through true synergistic customer collaboration and precise inventory management methodologies.

Jul 2013 - Oct 2014

Production Supervisor - Spreads & Dressings Manufacturing

Blackfriars, London, Gb

• Drive business safety, quality, sustainability (COD, BOD, C02), and productivity (OEE, Attainment) targets while supervising 94 direct reports, over three shift, operating 9 productions lines• Manufacturing leader of capital project to enable new volume of $5M NSV through production capability, increasing line capabilities +33% on our most flexible dressings line• Leading a team of 9 line operators as a TPM facilitator, driving OEE up from 49.5% (Dec. ’12) to 84.7% (Apr. ’13)• Engineering a plant wide TPM Kanban FIFO logistics system; reducing complexity, handling costs & carrying costs

Jul 2012 - Jul 2013

Customer Support Analyst - Meijer Inc. Supply Chain Operations

Blackfriars, London, Gb

• Spearheaded a business process improvement project automating a user interface tool for mitigating losses around Unilever US’s main loss for 2011 of $301.8MM USD. Resulting in the reduction of customer service workload by 80hrs/wk• Collaborated cross-functionally across customer service and logistics to drive the development of a logistics delay platform; Enabling first ever reporting tool for delayed inter-company transfers while shrinking business waste labor by 45hrs/week• Facilitated “Kaizen” continuous improvement for Meijer Inc. Customer Service Team; overseeing the movement of approx. $150MM of finished goods over 12 months• Effectively integrated three direct buy integrations for the Meijer Inc. customer account totaling $50MM• Strategically served as a SuperUser for the Alberto Culver 3.7BB acquisition and business integration in March 2012• Improved internal customer service KPI’s through “Project Cordillera” the largest SAP transition in Unilever history; 3rd largest go-live integration in SAP’s history• Engaged multiple levels of the supply chain on a daily basis to mitigate losses and increase customer service KPI’s; Directly connecting with Customer Development, Planning, Logistics, Warehousing, Production, & Quality departments

Aug 2011 - Jul 2012

Supply Chain Process Improvement Consultant

Grove City, Oh, Us

• Executed and optimized the entire process flow of operations throughout the internal supply chain• Provided process improvement expertise on a team of 4 consultants, garnering a reduction in flow complexity by 30%• Honed and sharpened over 25 vital outdated and cumbersome departmental process and procedure maps

Mar 2011 - Jun 2011

Lean Six Sigma Process Improvement Consulant

Columbus, Oh, Us

• Inacted a DMAIC lean six sigma process improvement project around inventory management and control over a 3 month timeframe• Reduced business complexity and overall inventory levels by 75% resulting in a savings of approximitely $100K in carrying costs and excess inventories• Engineered and implemented a fully network integrated inventory management system through visual controls and video monitoring systems; enabling over 200+ hospital departments statewide to easily access inventory data and stock levels remotely

Jan 2011 - Apr 2011
Team & coworkers

Colleagues at Nike

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7 education records

Jake C. education

Product Executive & Leader Certificate Programs, Product Management

Product School

Executive Education, Digital Business Strategy And Innovation Agility Program

Stanford University School Of Engineering

Executive Education, Disruptive Strategy & Scaling Ventures

Harvard Business School

Executive Education, Artificial Intelligence: Implications For Business Strategy

Mit Sloan School Of Management

Mit Institute For Work And Employment Research - Shaping Work Of The Future: A New Social Contract

Massachusetts Institute Of Technology

Bachelors Of Science, Business Administration, Logistics Management And Operations

The Ohio State University Fisher College Of Business

Green Belt, Dmaic Six Sigma

The Ohio State University Fisher College Of Business
FAQ

Frequently asked questions about Jake C.

Quick answers generated from the profile data available on this page.

What company does Jake C. work for?

Jake C. works for Nike.

What is Jake C.'s role at Nike?

Jake C. is listed as Director of Product - Agentic Narrative Commerce (AI | Personalization | OmniChannel) at Nike.

Where is Jake C. based?

Jake C. is based in Portland, Oregon Metropolitan Area, United States while working with Nike.

What companies has Jake C. worked for?

Jake C. has worked for Nike, Pacific Reach Co., Anheuser-Busch Inbev, Zx Ventures, and Zé Delivery.

Who are Jake C.'s colleagues at Nike?

Jake C.'s colleagues at Nike include Maria Emilia Caricato, Clark West, Max Stolperud, Gwennie Kaluzny, and James Teo , Cfe.

How can I contact Jake C.?

You can use AeroLeads to view verified contact signals for Jake C. at Nike, including work email, phone, and LinkedIn data when available.

What schools did Jake C. attend?

Jake C. holds Product Executive & Leader Certificate Programs, Product Management from Product School.

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