The director of operations, known in larger organizations as chief operations officer (COO), oversees the day-to-day activities of a company, usually at the direction of the chief executive. COOs must excel at delegating tasks and should demonstrate exceptional communication skills. A member of upper management, the director of operations ensures that a company's everyday activities run smoothly. These professionals often set parameters to judge how efficiently and effectively the organization is operating. Most of their time may be spent reviewing and evaluating business procedures ranging from office expenses to real estate assets. Accordingly, directors of operations may be responsible for overseeing the work of other upper-level management executives.• Liaise with superior to make decisions for operational activities and set strategic goals• Plan and monitor the day-to-day running of business to ensure smooth progress• Supervise staff from different departments and provide constructive feedback• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements• Oversee customer support processes and organize them to enhance customer satisfaction• Review financial information and adjust operational budgets to promote profitability• Manage relationships/agreements with external partners/vendors• Ensure that the company runs with legality and conformity to established regulations• Ensuring financial targets and other agreed targets are met in all departments• Reviewing working practices to ascertain if it is successful and if not, devise an alternative• Making sure safety regulations are followed • Keeping employees motivated and organizing appropriate training• Working with department heads and senior management to get the best performance from staff

Responsible for the daily performance and availability of the organization's network. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs. Oversees the daily operations of network staff and records incidents and changes. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Under general supervision, identify, troubleshoot and resolve problems encountered by District-wide users of various servers, the mainframe, desktop systems, District network Internet and other computer technology; troubleshoot and solve local-area network problems; provide technical support to end-users regarding computer hardware and software; install, test, certify and troubleshoot networking cabling systems; install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware; train users in various software applications and network-related procedures; provide work direction for student assistants; and perform related work as required.

Pacific Tech Help provides affordable Tech Support for your home or business. Anything from computer repairs to wireless networks. We also develop web sites, e-commerce shopping carts and search engine optimization for your business.

Purchasing of all products in the US and overseas. Development of paper and electronic catalog. Designed the company web site. I was responsible for web site traffic growth. This was accomplished by maintaining search engine optimization for company web site.