Director Of Operations
Current- The director of operations, known in larger organizations as chief operations officer (COO), oversees the day-to-day activities of a company, usually at the direction of the chief executive. COOs must excel at.
- Liaise with superior to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Supervise staff from different departments and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Oversee customer support processes and organize them to enhance customer satisfaction