Paco Palacios

Paco Palacios Email and Phone Number

Head of Digital Workplace for Growing Markets @ Atos
bezons, ile-de-france, france
Paco Palacios's Location
Madrid, Community of Madrid, Spain, Spain
Paco Palacios's Contact Details

Paco Palacios work email

Paco Palacios personal email

n/a
About Paco Palacios

Bussines DevelopmentEnsure contract and services are delivered as designed and remain adapted to customer businessSupport finance processes for the contractCustomer Satisfaction

Paco Palacios's Current Company Details
Atos

Atos

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Head of Digital Workplace for Growing Markets
bezons, ile-de-france, france
Website:
atos.net
Employees:
73598
Paco Palacios Work Experience Details
  • Atos
    Head Of Digital Workplace For Growing Markets
    Atos Apr 2023 - Present
    Lead the Bussines Line of Digital Workplace for the Region of Growing Markets ( Spain, SAM, MET, Africa )
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  • Atos
    Global Client Delivery Executive
    Atos Jul 2020 - Apr 2023
    Manage in a Global Finantial Customer, assurance the Account Margin, Free Cash Flow, Employee Satisfaction, Customer Satisfaction, SLA, upselling
    View
  • Atos
    Global Client Manager At Atos
    Atos Jul 2018 - Jul 2020
    Madrid / Barcelona
    Global Management for a Global Finantial Customer, Bussines development, Manage P&L and Customer Satisfaction
    View
  • Atos
    Market Director
    Atos Jan 2015 - Jul 2020
    Barcelona Y Madrid
    Market Director for Manufacturing Retail & Transport, Siemens.Bussines Development at market Ensure contract and services are delivered as designed and remain adapted to customer businessSupport finance processes for the contract
    View
  • Atos
    Contract Manager
    Atos Jun 2012 - Dec 2014
    Madrid Area, Spain
    Manage contract(s) within MS Service Line for one or more accounts to deliver contract marginEnsure upselling, profitability and customer satisfaction (tactical level)Leads MS account service team Ensure contract and services are delivered as designed and remain adapted to customer businessManage contractual landscape (third parties when dedicated…) in cooperation with Legal CM and Legal CounselSetup and run risk management, implementing Rainbow Delivery.Support finance processes for the contract
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  • Atos
    Account Improvement & Deal Assurance
    Atos Jul 2011 - Sep 2013
    Barcelona Area, Spain, Madrid
    Analisis y seguimiento de la mejora de rentabilidad de proyectos de OutsourcingAnalisis de rentabilidad
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  • Atos
    Transformation Manager
    Atos Mar 2010 - Jul 2011
    Responsable de transformación de varios servicios de Outsourcing.Gestion de la mejora continuaIntegracion en el proceso de gestion financiera de la unidad
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  • Atos Origin
    Ips Manager
    Atos Origin May 2010 - Aug 2010
    Madrid Area, Spain
    Manager del equipo de proyectos dentro del la línea de Servicios de Managed Operations.
    View
  • Atos Origin
    Service Delivery Manager
    Atos Origin May 2008 - Jan 2010
    Madrid Area, Spain
    Operations Director in Big contract, support to 40.000 end users Service Manager for a outsourcing servicesCustomer interlocution, project manager.Project Leader, Strategic Consulting, including systems plan.Desktop and conmunications solutions
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  • Atos
    Service Delivery Manager / Transtion Manager
    Atos 2007 - 2008
    Barcelona Area, Spain
    Responsable de varios servicios de OutsourcingProject Manager para varias transiciones de servicios de OutsourcingConsultoria de procesos, mejora continua de servicios
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  • Wolters Kluwer Spain
    Networking Manager
    Wolters Kluwer Spain Aug 1999 - May 2006
    Networking Manager and telephony solutions and consulting, cost reduction and cost analisis Contact Center manager and administration Avaya solutions VOIP implementation and manager
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Paco Palacios Skills

Service Delivery Outsourcing Managed Services Voip Itil Contract Management Full P&l Responsibility Human Capital Pmp It Outsourcing Service Management Data Center Prince2 Sla It Operations Service Improvement It Service Management Iso 20000 It Management It Strategy Service Desk Pre Sales Management P&l Management Estrategia Ti Preventas Acuerdo De Nivel De Servicio Servicios Administrados Centro De Datos Voz Por Protocolo Internet Project Management Nivel De Servicio De Contratos Cambio Organizacional Operaciones De Ti

Paco Palacios Education Details

  • Hec Paris
    Hec Paris
    Atos Executive Gold Training (Global Leadership Development Program), Executive Training
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  • Ef English School
    Ef English School
    Language
  • Btec Higher National Diploma In Information Technology
    Btec Higher National Diploma In Information Technology
    Information Technology
  • Escuela Europea De Coaching
    Escuela Europea De Coaching
    Cycle 1 Executive Coaching
  • Ies Badalona Vii
    Ies Badalona Vii
    Informatica De Gestion Y Sistemas
  • Esade
    Esade
    Idiomas
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Frequently Asked Questions about Paco Palacios

What company does Paco Palacios work for?

Paco Palacios works for Atos

What is Paco Palacios's role at the current company?

Paco Palacios's current role is Head of Digital Workplace for Growing Markets.

What is Paco Palacios's email address?

Paco Palacios's email address is pa****@****erra.es

What schools did Paco Palacios attend?

Paco Palacios attended Hec Paris, Ef English School, Btec Higher National Diploma In Information Technology, Escuela Europea De Coaching, Ies Badalona Vii, Esade.

What skills is Paco Palacios known for?

Paco Palacios has skills like Service Delivery, Outsourcing, Managed Services, Voip, Itil, Contract Management, Full P&l Responsibility, Human Capital, Pmp, It Outsourcing, Service Management, Data Center.

Who are Paco Palacios's colleagues?

Paco Palacios's colleagues are Elif Nur Ören, Matt Mingus, Afnan Alahmed, Margaret Campbell, Cleuber Teodoro Vieira, Mateus Dalcin, Gabriella Castro.

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