Penteract is a Salesforce partner. We are a passionate about technology and people at Penteract. We believe that these elements are the catalysts that transform businesses and the way you interact with your customers.

Sales, pre-sales and solutioning.

iOCO has the largest Customer Experience practice in South Africa, with experts in tech like SAP CRM, Oracle (Siebel, Cloud CX, NetSuite), Microsoft D365 CRM and Salesforce.We do way more than traditional CRM. We design and implement customer engagement journeys to improve the business of our clients in sales & service operations, digital commerce and marketing automation. We combine deep tech skills with strong customer experience skills provided by other iOCO practices.We work… Show more iOCO has the largest Customer Experience practice in South Africa, with experts in tech like SAP CRM, Oracle (Siebel, Cloud CX, NetSuite), Microsoft D365 CRM and Salesforce.We do way more than traditional CRM. We design and implement customer engagement journeys to improve the business of our clients in sales & service operations, digital commerce and marketing automation. We combine deep tech skills with strong customer experience skills provided by other iOCO practices.We work with clients in several verticals: Financials, FMCG, Media, Communications, Public Sector, Services, Manufacturing and Commodities. Show less

Account & Consulting Management: Develop, cultivate, and manage relationships within key customer accounts. Overseeing the successful delivery of projects from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. Identify and qualify new business opportunities and work with the BlueSky's sales team to formulate account strategies that promote revenue… Show more Account & Consulting Management: Develop, cultivate, and manage relationships within key customer accounts. Overseeing the successful delivery of projects from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. Identify and qualify new business opportunities and work with the BlueSky's sales team to formulate account strategies that promote revenue growth.Salesforce Support Management: Responsible for the coordination of technical resources to comply with the SLA. Direct staff, determine necessary technology advances and training needs for clients. New release management and Salesforce roadmap plan to increase client's value. Show less

I am responsible for the NetSuite Business Unit. Oracle NetSuite is #1 Cloud ERP Worldwide. The strongest unified platform in the market that runs Financials, CRM & Sales, Procurement, Inventory, Manufacturing, Assets, Project Planning, Billing and Resourcing, Retail Operations, E-Commerce, Business Intelligence and Human Capital.

My mission is supporting Oracle Business Systems software, leading a highly competent team of support consultants and developers . My role is also telling our customers what they don't know, being innovative and helping them building the best possible business IT solution in line with their organizational objectives and their real life constraints.The objective is enabling our customers to make their business stronger, ready for the digital era and for competing successfully in their… Show more My mission is supporting Oracle Business Systems software, leading a highly competent team of support consultants and developers . My role is also telling our customers what they don't know, being innovative and helping them building the best possible business IT solution in line with their organizational objectives and their real life constraints.The objective is enabling our customers to make their business stronger, ready for the digital era and for competing successfully in their markets. Show less

Exploring, learning, reading, enjoying and taking a much needed break

I was a partner in Lodestone. We built an Oracle practice from zero and when I exited the business we had 30+ consultants working in different projects and managed services. The customer base was 20+ companies ranging from SMB (DMS Powders, Ivanhoe Mines, Bliss Brands, SA Biomedical, etc) to large businesses (Nampak, Murray & Roberts, Lafarge, African Rainbow Minerals, Pernod Ricard, Oceana, etc) and a good footprint in the public sector (South African Reserve Bank, South African Bureau of… Show more I was a partner in Lodestone. We built an Oracle practice from zero and when I exited the business we had 30+ consultants working in different projects and managed services. The customer base was 20+ companies ranging from SMB (DMS Powders, Ivanhoe Mines, Bliss Brands, SA Biomedical, etc) to large businesses (Nampak, Murray & Roberts, Lafarge, African Rainbow Minerals, Pernod Ricard, Oceana, etc) and a good footprint in the public sector (South African Reserve Bank, South African Bureau of Standards, NRCS, etc).Our core focus was JD Edwards, Oracle Database, Fusion Middleware and Oracle EBS.My role at Lodestone was to initially lead the Operations and the general management, as the company grew the focus of my role shifted from Operations towards client relations, business development and bringing innovative offerings to our product/service portfolio to obtain a competitive advantage over our competition. Show less

ADM is one of the largest food manufacturers in the world. Based in The Netherlands, I lead the Oracle Supply Chain team, supporting and implementing across Europe, Asia and Africa. My responsibilities include leading a team of consultants, enhancing the solution, supporting the ERP, integration to 3rd party software, liaison with ADM management and roll-out project management.

Implementation of JD Edwards and barcode scanning system in The Netherlands.

Implementation of the ERP - JDEdwards and roll-out in several divisions of Nampak in Africa.

Project: Lafarge – JDEdwards Implementation. Global roll-out.

Project: BPB Group – Process Mapping. (Spain)Project: Nampak – Warehouse Management Common Design. (South Africa)Project: Orthomedics – JDEdwards Implementation. (South Africa)Project: Hanson Hispania – Financial Consolidation Module - JDEdwards. (Spain)Project: Diversey (SC Johnson Wax) – JDEdwards Global roll-out. Europe’s implementation.

Support of JD Edwards live sites in Spain