• Lead end-to-end supply chain planning, ensuring alignment between production, inventory, and demand forecasts across multiple product lines.• Implemented advanced forecasting models, improving forecast accuracy by 80%, resulting in more efficient inventory levels and reducing stockouts.• Procurement, demand planning and forecasting 800+ SKUs from over 70 suppliers, analysing historical and customer data.• Reduced wastage of chilled products by 70% through better demand-supply balancing and supplier coordination.• Maximising transport utilization while minimising transport cost.• Aligning production capacity with sales forecasts and ensuring efficient resource utilization.• Strategic planning and implementing strategies to support business growth and drive operational efficiencies.• Collaborating with production, logistics and operations to optimize inventory levels and minimize stockout.

The Company went into liquidation in February 2023, hence my redundancy.Operations and Business Manager for a last mile logistics company. Managing all operational aspects of the company.Key Achievements and Responsibilities: • Reviewing operating processes and procedures to ascertain if they are successful and if not, devise alternatives to improve efficiency and profitability. • Ensuring the business operates within the company’s mission statement and values. • Meeting with clients and suppliers to ensure contracts are being fulfilled and re-negotiate as necessary. • Analysing productivity data and optimizing staffing and service capacity. • Keeping employees motivated and organising appropriate training and development

Key Achievements and Responsibilities:• Responsible for liaising between IT and different departments for the setup of new floor plans as required.• Responding to urgent maintenance calls.• Preparing for emergencies by creating building evacuation and other action plans.• Testing building security systems and promoting safety within the building.• Reporting to the Facilities Manager on a regular basis.• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings.• Responsible for the procurement, tech and IT infrastructure that includes coordination, planning and executing ad-hoc tasks.• Monitoring maintenance budget spending.

Key Achievements and Responsibilities:• Assisted logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.• Kept detailed records, generate reports, and developed presentations to help management understand the logistics perspective.• Built relationships within the company and with external parties, such as suppliers or distributors.• Read and comprehend legal documents, such as contracts or import/export agreements.• Forecasted short and long term production and manage logistics from supplier to customer.• Worked on NPD's launches with the sales team, planned production for new products and dealt with Soil Association.• Managed a range of suppliers and developed positive relationships aligned to the business.• Acted as point of contact for clients and order fulfilment. (Ocado, Abel & Cole, Waitrose, CLF, CPT, Marigold, etc).• Tracked and monitored all claims raised and deal with them before payment deductions.• Worked closely with 3PL, overseeing aspects of warehouse and logistics, and weekly stock reconciliation.• Collaborated with others from diverse backgrounds in order to identify problems and find solutions.

Key Achievements and Responsibilities:• Managed client relationships, including planning, organization and supervision of software installation and maintenance.• Provided first-level direct support to clients, acting as the first point of contact.• Filtered through third-party solutions to offer clients the best of a range of IT products according to their needs.• Managed the different teams assembled to support clients on various projects.