• Leading the performance testing for the society, including creating and implementing the strategy. Using Jmeter for test running and along with Netcrunch and Oracle Environment Manager to monitor and evaluate test runs• Working with a third-party developer (PWC) to deliver a brand new omni channel Salesforce solution to replace current legacy systems• Working to tight deadlines as part of a team of 8 testers over multiple work streams• Running tests against a set of defined… Show more • Leading the performance testing for the society, including creating and implementing the strategy. Using Jmeter for test running and along with Netcrunch and Oracle Environment Manager to monitor and evaluate test runs• Working with a third-party developer (PWC) to deliver a brand new omni channel Salesforce solution to replace current legacy systems• Working to tight deadlines as part of a team of 8 testers over multiple work streams• Running tests against a set of defined acceptance criteria and user stories• Creating and maintaining a suite of manual test scripts using Salesforce Project Room• Scripting SQL queries to query Oracle databases and for customer data migration• Creation of a shared knowledge base for the test team to store useful information and Oracle SQL queries• Identifying possible automated testing opportunities Show less

• Creating, re-writing and maintaining a suite of manual test scripts across mobile, web and desktop environments using Microsoft Test Manager and Microsoft Team Foundation Server• Creation and maintenance of automated tests based upon the manual regression scripts using C#, Entity Framework, Gherkin, Specflow, XPath and Ranorex. Source control via TFS and Git• Deployment of new software versions from internal development team and third-party suppliers using Octopus and Umbraco… Show more • Creating, re-writing and maintaining a suite of manual test scripts across mobile, web and desktop environments using Microsoft Test Manager and Microsoft Team Foundation Server• Creation and maintenance of automated tests based upon the manual regression scripts using C#, Entity Framework, Gherkin, Specflow, XPath and Ranorex. Source control via TFS and Git• Deployment of new software versions from internal development team and third-party suppliers using Octopus and Umbraco CMS• Communicating with third party suppliers to install and test new slot machines• Working within an Agile sprint team to deliver new solutions based on business cases provided by the business• Taking an active role in backlog refinement, sprint planning, retrospectives and reviews• Creation of test reports for projects team Show less

• Gathering requirements from client site visits• Configuring and testing pre-deployment client solutions• Delivering completed projects to clients and providing end user training• Managing and installing trade show product demonstrations for large technological partners• Working with developers to deliver proof of concept projects utilising wearable devices and the Internet of Things to drive client efficiency

• Initial start of season workshop set up including workshop layout and building of 200 bicycles• Coordinating a multi member team to deliver high-quality customer service• Advising guests on most suitable routes based on skill and bicycle hired• Creation and application of a full bicycle maintenance schedule

• Working as part of a small development team to planning, developing, implementing and supporting new features to internal business critical .Net applications• Creating user documentation for each application using Microsoft SharePoint and Atlassian Confluence• Working with directors in the business to gather requirements for new features and increasing the efficiency of current procedures used within the business• Advising Human Resources regarding the consolidation of user data… Show more • Working as part of a small development team to planning, developing, implementing and supporting new features to internal business critical .Net applications• Creating user documentation for each application using Microsoft SharePoint and Atlassian Confluence• Working with directors in the business to gather requirements for new features and increasing the efficiency of current procedures used within the business• Advising Human Resources regarding the consolidation of user data post SAP implementation Show less

• Giving high quality customer service when responding to customer’s needs and problems• Showing good judgement when serving age restricted products to customers• Working as part of a large team ensuring customer satisfaction and company targets• Supporting managers when required, including being responsible for the organisation of thirty checkout operators and support staff from other departments• Being flexible when supporting other departments around the store

• Advising customers and handling queries and complaints• Working as part of a small team where communication is vital for the smooth running of the shop• Dealing with telephone enquiries from customers, regarding stock and workshop availability• Advising on what products should be stocked in the store, as well as communicating with suppliers• Overseeing and carrying out cycle repairs and custom builds