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Hong Kong Sar

Hong Kong Sar

Hong Kong Sar

bolttech is Pacific Century Group's international insurtech business. A unique model integrating three capabilities including device protection, insurtech exchange, and digital insurance, bolttech’s mission is to build the world’s leading, technology-enabled ecosystem for protection and insurance.bolttech launched in Asia in 2020 and is present across Asia, North America and Europe, including in Austria, Hong Kong, India, Indonesia, Italy, Malaysia, the Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, and the United States.

Hong Kong

• Implemented innovative new GI Products to increase competitive advantage• Lead business development team and oversee product strategy • Optimised digital strategies, focusing on business growth, customer analysis and distribution models.• Revamped products to improve profitability and competitiveness.

Hong Kong

• Optimised digital strategies, focusing on business growth, customer analysis and distribution models.• Revamped products to improve profitability and competitiveness.

Hong Kong

* Responsible for new projects and service design, and enhances brand value for our digital projects* Act as user champion when coordinating with business stakeholders and align all development activity with business goals and priorities* Responsible for feature/requirement definition, use cases and user stories, delivery management and ongoing quality management* Serves as a subject matter expert on all matters related to the functionality of all digital stuffs within the specific domain

Hong Kong

Acting as the ERP Manager, my major responsibility is to work closely andcollaboratively with Group’s subsidiaries to integrate their ERP systems into theGroup ERP: Provide technical leadership in all aspects of the SDLC to teammates throughdeliverable reviews, coaching, and mentorship Participate in decision-making to optimize and improve technology management Analyze and understand existing software, and document the state ofconfiguration Manage large, long-term projects to deliver on-time, on-budget results

Hong Kong

· Assist in managing a regional team to provide support to the organization's clients for SAP applications, including technical support and problem resolution· Handle users' enquires and provide prompt solutions· Work with US/EMEA based application and support team on join projects· Maintain support plans, procedures and technical documentation

Hong Kong

- Assist / Manage the overall coordination of the corporate projects- Coordinate departmental workshops and discussions with departmental teams on the following, for example: * Solutions Definition: Business Process Re-engineering, Requirements Validation * Solution Readiness: Testing (Test Case Preparation and Execution) * Business Readiness: Business Continuity Planning, Change Planning (Change Assessment, Change Plans & Implementation), Communications Plan, SOP post cutover; and Training (Material Building) * Cutover Readiness: Technical Rehearsal, Technical Cutover, Business Drills, Business Cutover Plan & Execution, Early Life Support- Document the discussions, final agreed plans and new/enhanced working procedures based on the changes- Work in conjunction with key resources to conceptualise and propose solution approaches- Drive and challenge business units on their assumptions of how they will successfully execute business plans- Elicit requirements using interview- Document analysis, requirements workshops, surveys, business process descriptions, use cases, and scenarios- Task and workflow analysis for major and minor projects- Generate business process descriptions which document business needs, rules and details- Identify and document constraints, assumptions and risks associated with business requirements- Document gaps in projects whilst providing potential solutions- Prepare business case- Collaborate with project teams as required- Maintain timely communications to business stakeholders throughout project life cycle to ensure common understanding of requirements and impact to business area- Keep abreast of latest trends in technology, industry and corresponding business domain’s strategy, business plans

Melbourne, Australia

• Bring new ideas to the business based on knowledge of technology and business processes• Provide support on SAP (SD, MM, PP, FICO module)• Support rollout, implementation and training of regional/global IT/IS SAP projects in BASF• Extract data from various SAP 4.7 systems• Analyse the extracted SAP data and compare to the template’s standards in order to identify cleansing / transformation required• Determine the need of additional master data for the new SAP system• Present the findings of the analysis to the end users & educate end users in the data requirements of the template• Consult with users and decision makers to gather and understand the business requirements• Identify, recommend and implement measures to improve efficiency or service delivery for local and/or regional projects.• Support the rollout of local, regional and global initiatives through effective change management and training of users• Support the users in executing cleansing / transformation & data collation tasks required• Using in-house developed SAP tools and 3rd software (ProScript & ProCapture) to upload data to SAP• Assist on all stages of data migration from data analysis to pre go-live validations, user acceptance testing, user sign-off, Cut-Over plans, migrating to Dev/QA/ Prod landscapes, and post go-live validations• Map the existing business process to SAP by developing ‘AS IS’& ‘TO BE’ processes, and perform Fit/Gap Analysis• Co-ordinate end-user testing.• Establish and maintain communication link with relevant Business Experts of other sub-regions to share best practices.• Train Key Users to ensure effective use of IT/IS solutions in their business processes

• Action all amendments within an appropriate time on the SAP database in relation to customer ID and product information• Successfully convert "warranty revenue" to "Contract revenue"• Develop business relationships with assigned HP contractual support customers• Ensure all tasks and training information are documented and updated• Frequently reporting to the Install Base Business Development Managers regarding revenue driven• Host training session and training material preparation• Coordinates non-exempt and Entry level team members by providing support contract management• Coordinate the team members for achieving team tasks• May mentor non-exempt level team members on day-to-day activities.• Reviews and analyses reports detailing performance indicators, sales trends, and other sales data-related analysis, providing recommendations as appropriate

Education record

Master Of Business, Marketing

Bachelor Of Information System