Over 8 years working within Dixons Retail Ireland (now Dixons Carphone) as Assistant Store Manager, I’ve had the pleasure to support other stores in my time with the company and experience different environments and challenges. I’m passionate about retail and putting the customer at the heart of every decision they make. I believe in being able to overcome any barriers or challenges by concentrating on details and available alternatives.Having started in retail as a weekend Sales Assistant in a Small Sports Shop in Letterkenny I have always been in contact with the public and have seen how the retail market has changed and had to adapt over the years,I have also seen how customer expectations have changed and grown over the years.. This is where the experience and ability to read/encourage a customer comes into play, if the conversation/introduction starts right and we win the customers confidence, ensure they get the solution they were looking for then we win a customer for life. This is why I put so much emphasis on training and product knowledge (If you don’t know how it works how can you sell it) I always strive to offer the best possible service to everyone, also encouraging fellow colleagues to do the same. I will continue to so as long a customer walks through my doors.“Each day is not like the last"