Paddy Stapleton Email & Phone Number

Dunshaughlin, County Meath, Ireland

Navan, County Meath, Ireland

Navan

Navan County Meath

: A visitor experience where Navan’s best venues come together to showcase the town’s thriving culinary scene Founder • Created a visitor experience to showcase the thriving culinary scene in Navan while also supporting local producers• Improved sense of customer loyalty within the Restaurant industry in Navan benefiting all restaurants including The Russell ( where I am the restaurant manager)• Encouraged collaboration between the various restaurants and venues in Navan to benefit the industry• Launched Social Media to continue promotion after the event KEY ACHIEVEMENTS All events sold out within hours Increased social media engagement by 27% on average year on year Restaurants reported increased sales and repeat customer in the weeks following the trail In Year 3 60% of the participants were new customers to Navan Restaurants

County Meath & County Louth Ireland.

We are a group of businesses – restaurants, hoteliers, food producers and visitor attractions – who are passionate about food, keen to celebrate its journey from producer to the table, and to link it to the rich heritage of this region. We have great farm produce and seafood, as well as incredible emerging artisan food producers and talented chefs, but what makes this series so special is the great bunch of like-minded people working together to tell our food story in a way that is fun and engaging. There really is something for everyone in this series, including many free and family events and plenty to get your out in the open air – with gourmet cycles and farm walks providing exercise to balance all the indulgence.

Navan, County Meath

Back of House Operations • Responsible for stock control of food and beverages• Create a supplier matrix to include local suppliers and main food and beverage suppliers and negotiate contracts• In marketing and running of the event collaboration with the Chef work on menu planning to include local produce and to reflect current food trends. • Ensure the menu is at a price point that is affordable to our target customers and generates the margin expectedFront of House Operations• Create and implement a training plan for new hires to ensure that the restaurant customer service standard is maintained • Responsible for staffing –training, scheduling, hiring, retention and off boarding • Create and implement a recognition and motivation plan to encourage staff loyalty and retention • Reactive to service timings to ensure a better flow within the restaurant and maximize turnover• Change Décor and Menu Design to ensure we continue to be relevant with our customers• Devise, implement and host special events, with responsibility for ticket sales,

Croke Park, Dublin

• Ensured that all visitors were welcomed and received the best possible customer service during their visit to the Museum and ensured a professional and friendly visitor experience and a high standard of customer care.• Effectively managed the front of house staff, including all tour guides, full time and part time.• Ensured all operations of the tours and museum are managed efficiently.• Responsible for staff and customer health & safety in visitor facing areas.• Managed the EPOS till system, including cashing up.• Maintained high standards of presentation and stock control for the Museum Shop. Ensured that product lines are well stocked and merchandised to desired standards.• Ensure public spaces are fit for purpose by managing the relationship with maintenance contractors and overseeing regular checks and upkeep of visitor services facilities.• Responsibility for opening and closing Museum Monday-Friday, and occasional weekends• Overall management of standards of cleanliness and presentation of museum.• Assisted with special events and evening events where required.• Liaised with and take instruction from Museum Management and ensured regular and consistent communication between management and front of house team.• Provided training and regular feedback to the tour guide team, and assisted with recruitment where required.

Longford Town, County Longford

Navan, County Meath, Ireland

Kells, County Meath

Kells, County Meath