First Responder - NR- EMT Nationally Registered Emergency Medical Technician.Providing Emergency Medical Services responding to 911 calls in Southeastern Arizona. Asked to become the first volunteer Chaplain for the company collaborating with Fire and Law Enforcement Agencies in addition to the Border Patrol.

Integration of Best Practices adoption, implementation, and accountability of standards within multi-state sales process platforms. Defined growth objectives within sales platforms based on Lean Six Sigma processes to validate ongoing investment in corporate contact strategies.Expertise in formulating and executing a proprietary 'Sales Playbook' that integrates strategic objectives in a defined contact protocol application. Focus on core systems development (CRM technologies) to augment and focus sales targeting. Serve as a bridge between corporate sales, marketing, and sales operations to ensure goals are achieved using analytics, forecasting, sales training and coaching.Key Achievement:• Assessed, designed and implemented a sales process for a global healthcare company which had never been done before in their history. High adoption of the process due to integration with a sales methodology and technologies which improved productivity.

Recruited and hired to turn around the cultural, financial, and operational aspects of this non-profit. Responsible for all P&L and investment portfolios. Had twelve direct reports. Key Achievements:• Turned an $84,000 monthly loss to break even in four months.• Began digital transformation of the business/operations end of the ministry with implementation of a SaaS (Software as a Service) platform that allowed for a robust way to run the ministry, with remote work and continuity of the ministry via the internet. • Implemented all new protocols, vendors and project management for all grounds and operations, including financial and maintenance tracking. • Implemented a new Compensation Plan working collaboratively with HR to provide motivation and equitable pay for all.

Responsible for a global team of enablement practitioners, the LivePerson Training Institute, SKOs – (Sales Kick Offs), and the overall strategy and execution of moving from ‘sales enablement to revenue enablement’. Leveraged sales technology vendors and partners for MEDDPICC, Corporate Visions and Winning by Design learning to reinforce behavioral changes in line with Sales Leadership KPI’s.Key Achievements:• Tripled the size of the Sales organization within 6 months, onboarding over 200 sellers, sales leaders and sales managers. • Reduction of 50%+ in time to first sale by Enterprise and Mid-Market sellers• Designed from the ground up all new Onboarding programs for SDR’s, MM and ENT sellers, and Front-Line Sales Managers (including Formal Sales Coaching) with new, innovative leaderboards/scorecards using data analytics. Scored 4.4/5.0 from all surveys in onboarding and training programs.• Responsible for successfully rolling out 5 SKO’s over 12 months – on a global scale, managing multiple stakeholders and vendors – all under budget.

Director, Global Sales Effectiveness and EnablementResponsible for global course learning and development (L&D) including implementation. Delivery of our sales strategy and the field enablement process. Built a scalable sales and services business that delivers repeatable and predictable growth. Focus on territory planning, sales methodology execution, leadership coaching, market development, change management and overall business planning for global sales to execute on the overall sales strategy. Executive Coaching Mastery Program.Key Achievement:• Diagnosed a void in our ability to sell to key executives. Gained agreement with Marketing Operations and Inside Sales to execute a program, leveraging current technology vendors. Implemented a real time coaching program with data that resulted in just six weeks, a 14% increase in appointments with executives by our SDR team.

Designed and implemented a Global Sales Enablement Infrastructure on the learning platform of MindTickle to pre-onboard, onboard, train and coach our sellers and customer success teams. Revenue doubled over the last year. Developed from scratch – the global partner enablement program. Facilitated the rapid expansion of awareness, thought leadership (invited to speak to L&D/CLO/Sales Ops and Sales Management Conferences), and client acceleration via strategy workshops for sales ops and enablement executives. Began our Center of Excellence.Key Achievement:• Facilitated the 2018 Global Sales Enablement Society Conference (over 7,500 volunteer members) which ran on the MindTickle platform for 300 attendees.

Recruited to help CSO Insights grow and deliver on our consulting, research and benchmarking.Advised and coached Chief Revenue Officers, Chief Marketing Officers and Chief Executive Officers based on research and data so that they could achieve their strategic objectives.Accountable for all business development efforts in addition to supporting and facilitating onboarding and enablement / training programs for all global salespeople with the Miller Heiman Group. Includes Sales Training in the Miller Heiman methodologies.Key Achievements:• Based on revenue growth in our client advisory services, with Fortune 500 and SaaS companies – achieved the sale of the company within thirteen months of my start date.

Division P&L responsibility for regional and national accounts based in the Denver, CO area. Leadership of a sales and services team. Expertise in areas such as e-Print Sourcing, Lean Document Production, and Lean Six Sigma methodologies used to drive revenue and operational excellence.Key Achievements:• 2011 Top 10% Division in the USA• Lean Six Sigma Green Belt – ‘Post Sale Revenue Calculator via Intuitive Relationship Mapping’.

Responsible for the Western United States product launch of Ricoh’s Digital Document Publishing products. Led primary sales management responsibility over all Ricoh Dealer Channels and IKON Office Equipment for the Ricoh Production Equipment Line. Developed and executed national marketing rollouts for new product line including Technology Trade Shows.Key Achievement:• Secured the largest Distribution channel for the Digital Document Production Product Line in the history of Ricoh’s Production Printing Business Group.

Co-founded the Sales Enablement function (Customer Solutions Group) to support National Sales. Assessment responsibilities for all FedEx Operating Companies in the area of document management and information logistics. Developed and executed strategic plans as the Managerial Subject Matter Expert/Consultant to increase, enhance, and direct sales, marketing, business growth, revenue, and the closure of new accounts for our National Sales Teams. Led the due diligence and assessment phase for all consulting engagements in support of our retail operations, sales, technology, and implementation teams. Led strategic corporate partnering and training initiatives. Key Achievements:• Helped start and build the Sales Enablement function to support the National Sales Team (700+sellers). Included development of proforma sales tools and training to assist in the growth of revenue with shorter sales cycles.• Lead the assessment and outsourcing services process to help facilitate the first facilities management contract in FedEx Office’s history for the International Division. • Within five years, our team facilitated 17% of all commercial revenue. ($80M)

Responsible for the consultative sales process within a geographic area to provide total document management business solutions. Reporting directly to the Vice President of Sales, advised on tactical and strategic plans for over 700 salespeople. Key Achievements:• Entrepreneurial vision that founded and began the National Healthcare Vertical Market to Hospitals and IDN’s (Integrated Delivery Networks). Developed all content and trained over 130 corporate sales representatives on how to sell to hospitals in addition to my full-time position as a Major Account Manager.• President’s Club 1997, 1998, 1999, 2000• Between 1997-2000, second most successful Major Account Manager (out of 700 salespeople)• #1 Major Account Manager in the Healthcare sales vertical market for four years.