Paddy Whiteway Email and Phone Number
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I specialise in Business Development, Strategy, Marketing and Client Services. With over 30 years of in-house and agency experience, I’ve worked with some of the world’s top brands in Automotive, Retail, Hospitality, Finance, Telco, Consumer Tech and Travel, across B2C, B2B and B2Employee.- Career HighlightsMy early career was spent in commercial, product, marketing and sales roles for automotive retailers, including twelve years at Groupe Renault. This culminated in heading up brand development and marketing for the group’s 280 dealers, overseeing large internal and agency teams, before joining Inchcape as Head of Retail Marketing. I subsequently joined leading brand strategy and design agencies, including Lloyd Northover, where I helped establish a new CX design offering, which integrated brand experience and retail design services, and delivered work for a diverse range of sectors spanning finance, auto, education and leisure. As Lloyd Northover’s specialist CX practice became Meda International, I continued this work for some of the world’s largest auto and retail brands.I then spent seven years as Client Services Director for Engine Service Design, working with the world’s biggest brands across sectors to develop and deliver award-winning service design and customer experience solutions.Now back in an in-house role with a long-standing client, Minoli, I'm focused on developing all aspects of how the company presents itself, the key propositions for different B2B and B2C client profiles and the to-market strategy for winning new business.- Client HighlightsI've worked across a wide range of sectors but some key client acquisitions and accounts include: BMW, Mini, Finnair & Finavia, Premier Inn, HS2, East West Rail, eBay, KFC, Novartis, Dubai Airports, Emirates, Jaguar, Land Rover, Volvo, Kawasaki, Nissan, Lexus Europe, Infiniti, NS&I, Comet, Goodyear Dunlop, DIFC Retail Dubai, Tenpin Bowling, School Food Trust, Universities of Cumbria and Bedfordshire, Mitsubishi, Caterham Cars, Fairline Yachts, Minoli and NFU Mutual.
Minoli
View- Website:
- minoli.co.uk
- Employees:
- 8
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Business Development & StrategyMinoli Sep 2021 - PresentLondonMinoli source and supply the most beautiful Italian porcelain tiles and slabs, for walls, floors, inside and outdoors, for corporate and residential customers. -
Independent ConsultantCx Strategy And Business Performance Jan 2021 - Sep 2021London, United KingdomWorking with bright businesses and ambitious agencies to improve customer experiences and business performance.
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Client Services / Business Development DirectorEngine Service Design Mar 2014 - Dec 2020London, United KingdomEngine is a specialist service design consultancy that works with organisations to design and deliver remarkable services and experiences for customers, companies and colleagues; www.enginegroup.co.ukAs Client Services Director, I oversaw sales, marketing and client services activity globally, and was appointed to the board in 2018.Over the course of six years, I worked closely with executive teams of the world’s biggest brands across sectors to scope and structure award-winning… Show more Engine is a specialist service design consultancy that works with organisations to design and deliver remarkable services and experiences for customers, companies and colleagues; www.enginegroup.co.ukAs Client Services Director, I oversaw sales, marketing and client services activity globally, and was appointed to the board in 2018.Over the course of six years, I worked closely with executive teams of the world’s biggest brands across sectors to scope and structure award-winning service design and customer experience solutions. This was a period of significant growth for the business and I was thrilled to be a part of its success, with key contributions including significant client acquisition, extending reach into new sectors and the design and launch of new propositions and marketing initiatives.I was particularly proud of the agency’s Design Effectiveness Awards (DBA, 2016 and 2018), which recognised the tangible and measurable effect on business success of pioneering work delivered for two key clients. Client highlights: BMW, Mini, Jaguar, Land Rover, Finnair & Finavia, Novartis, Premier Inn, HS2, East West Rail, eBay, KFC, Virgin Media, Hyundai, Genesis, Dubai Airports and Emirates. Show less -
Client Services DirectorMeda International Aug 2010 - Feb 2014Marlow, BuckinghamshireMeda International is a customer experience, retail design and architecture agency specialising in automotive but working cross-sector in Automotive, Retail, Leisure, Construction, Property and Finance; www.experiencemeda.com I led the development and end-delivery of customer experiences for global automotive brands, spanning strategic design, the processes and standards that uphold consistency, the tools and guidelines that support staff, and the customer-facing activities and… Show more Meda International is a customer experience, retail design and architecture agency specialising in automotive but working cross-sector in Automotive, Retail, Leisure, Construction, Property and Finance; www.experiencemeda.com I led the development and end-delivery of customer experiences for global automotive brands, spanning strategic design, the processes and standards that uphold consistency, the tools and guidelines that support staff, and the customer-facing activities and materials that make the ‘signature’ differences.Heading business development and client services for Meda, I worked closely with the retail design and architectural practice to integrate solutions and helped integrate and grow a new people development practice. Client highlights: Volvo, Kawasaki, Nissan Infiniti, Minoli Tiles. Show less -
Marketing Communications & Client Services DirectorLloyd Northover Jun 2006 - Aug 2010London, United KingdomLloyd Northover is a leading-edge brand strategy and design consultancy. Transitioning to the firm upon its merger with Marketplace Design, we created and launched a new multidisciplinary CX design offering that integrated brand experience and design services. I also brought new marketing communications capabilities to the business to expand the agency offering. Major projects included a multi-million pound CX strategy for the European launch of Nissan's premium car brand… Show more Lloyd Northover is a leading-edge brand strategy and design consultancy. Transitioning to the firm upon its merger with Marketplace Design, we created and launched a new multidisciplinary CX design offering that integrated brand experience and design services. I also brought new marketing communications capabilities to the business to expand the agency offering. Major projects included a multi-million pound CX strategy for the European launch of Nissan's premium car brand, Infiniti.Client highlights: Lexus Europe, Kawasaki, Infiniti, NS&I, Comet, Goodyear Dunlop, DIFC Retail Dubai, Tenpin Bowling, School Food Trust, Universities of Cumbria and Bedfordshire. Show less -
Account DirectorMarketplace Design Jun 2005 - May 2006Abingdon, OxfordshireMarketplace Design is a brand, 2D and 3D design agency. As Account Director, I led project, account and client relationship management and upon merger of the firm with Lloyd Northover was promoted to Marketing Communications & Client Services Director.Client highlights: Lexus Europe, Mitsubishi, Caterham Cars, Fairline Yachts, NFU Mutual.
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Head Of Retail MarketingInchcape Jan 2004 - Feb 2005London, United KingdomInchcape is an automotive retailer with over 100 outlets representing 12 automotive brands I worked closely with the senior management team to established Inchcape as a unified consumer retailer, defining a new customer experience strategy and communications guidelines, and implementing best practices in network-wide planning and results measurement. -
Manager, Network Advertising And PromotionsRenault Group Nov 2000 - Dec 2003London, United KingdomRenault is a multinational automotive manufacturer, and over the course of ten years, I held roles for both Renault Groupe and Renault Retail. As Manager of Network Advertising & Promotions, I drove brand enhancement through marketing strategy and execution for a network of 280 dealers, overseeing a team of five and 12 agency partners in specialist fields. This included all regional and local advertising, direct mail, promotions, product launches, events, sponsorship, point of sale, PR… Show more Renault is a multinational automotive manufacturer, and over the course of ten years, I held roles for both Renault Groupe and Renault Retail. As Manager of Network Advertising & Promotions, I drove brand enhancement through marketing strategy and execution for a network of 280 dealers, overseeing a team of five and 12 agency partners in specialist fields. This included all regional and local advertising, direct mail, promotions, product launches, events, sponsorship, point of sale, PR and media. Show less -
Marketing ManagerRenault Retail Group Nov 1998 - Oct 2000London, United KingdomI led marketing, sales and distribution as the group expanded from four to nine sites across London, including brand development, advertising and promotions, customer offers and CRM programmes, with significant success in boosting market penetration and profit per unit. -
Area Manager Sales And MarketingRenault Group Jun 1995 - Oct 1998London, United KingdomI oversaw 24 franchised dealers, winning the Renault ‘Club de l’Elite’ for three consecutive years in recognition of the area’s strong commercial performance. -
Product ManagerGroupe Renault Apr 1994 - May 1995London, United KingdomDefinition and management of a range of cars including the documentation of marketing platforms, product equipment, price and customer offer positioning. -
Controller, Specialist CommunicationsGroupe Renault Sep 1992 - Mar 1994London, United KingdomPlanning, development and implementation of National communications programmes for Vans, Used Cars, Fleet and Special Sales including advertising, DM, motorshows and launch events.
Paddy Whiteway Skills
Paddy Whiteway Education Details
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Marketing, Economics, Business Policy And Planning, And Finance
Frequently Asked Questions about Paddy Whiteway
What company does Paddy Whiteway work for?
Paddy Whiteway works for Minoli
What is Paddy Whiteway's role at the current company?
Paddy Whiteway's current role is At Minoli, I specialise in business development, marketing and strategic projects, with a wealth of experience gained both in-house and agency-side..
What is Paddy Whiteway's email address?
Paddy Whiteway's email address is pa****@****p.co.uk
What is Paddy Whiteway's direct phone number?
Paddy Whiteway's direct phone number is +4420706*****
What schools did Paddy Whiteway attend?
Paddy Whiteway attended University Of Leicester, Uppingham School.
What are some of Paddy Whiteway's interests?
Paddy Whiteway has interest in Innovation, Customer Experience, Cooking, Marketing, Communication, Process Definition And Mapping, Presentation And Facilitation.
What skills is Paddy Whiteway known for?
Paddy Whiteway has skills like Marketing Communications, Marketing Strategy, Marketing, Advertising, Automotive, Management, Brand Management, Business Strategy, B2b, Team Management, Strategy, Sales.
Who are Paddy Whiteway's colleagues?
Paddy Whiteway's colleagues are Magda Slodkowska, Sophie Weitz, Erona A., Darren Wilkes, Valentino P., Darren Wilkes, Tracy Lambourne.
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