Luis Padilla Email & Phone Number

Mountain View, CA, US

• Responsible for the Spanish customer service and events at the Google Fiber Space
• Organized, coordinated, and executed marketing events within the community (principally with the Latino community) and different organizations while considering return on investment, messaging material, market.
• Focused on driving local product engagement, developing organization relationships and increasing Google's presence within communities.
• Worked with a team of 60+ colleagues to obtain market penetration in 180 neighborhoods in Kansas City.
• Face to face interactions with 20-30 customers per day ranging from answering questions to planning events with a professional image and providing brand knowledge to consumers.
• Addressed customer issues and concerns in a timely fashion to ensure customer satisfaction.

Chicago, Illinois, US

• Acted as a liaison between the soccer team of Honduras, the US Soccer Federation and the CONCACAF during the 2012 CONCACAF Men’s Olympic Qualifying Tournament
• Stayed in constant contact with the event manager of the hotel to ensure that the spaces required by the team were available, all meal schedules were accurate, and that dining requirements would be met
• Organized transportation and training facilities in order to guarantee that practices would be properly carried out
• Translated for players and coaching staff, also organized and scheduled media interviews with the team

Kansas City, Missouri, US

• Supported in the coordination and execution of marketing and community events working together with all areas of the front office like ticket sales, community relations, and media relations
• Collaborating on the overall planning process for team's marketing and sales strategies.
• Helped to develop strategies for promoting the club within the Latino community in order to increase sales and serving as liaison between the Latino marketing department and Latino-owned businesses and community partners
• Assisted in securing media trade agreements by maximizing promotional value for all advertising buys
• Helped to coordinate Latino player appearances and interviews with multicultural media and community appearances
• Assisted to increase potential customers databases and to consolidate sales to season ticket members

• Operated as the head coach for the junior varsity team and assistant coach for the varsity team
• Assisted with the player selection process by ranking according to the player’s abilities and attitudes
• Planned and executed daily coaching sessions, and made participants aware of their progress
• Helped players develop soccer skills, sportsmanship, and the values of athletic competition providing strong leadership appropriate for each occasion

New York City, US

• Acted as the main contact for Chivas prior to and for the duration of their stay in KC
• Organized transportation and training facilities allowing practices to be properly carried out
• Stayed in constant contact with the event manager of the hotel to ensure that the spaces required by the team were available, all meal schedules were accurate, and that dining requirements would be met
• Supported Chivas’ media department with scheduling players for appearances and signings at various locations

"Ba", Business Marketing

Associate'S Degree