• Drive and execute the technology strategy and roadmap, focusing on Application/Software Design Development, Software Integration, and Technical Solutions Architecture, ensuring alignment with IT and business strategic plans for Mobile and Platform Engineering solution• Manage, mentor, and guide a highly-skilled (onshore/offshore) team Mobile and Platform engineering team (11 direct reports) to maintain a healthy and collaborative culture; work with HR and IT leadership teams to develop a people strategy and pursue innovative solutions to the recruitment, development, retention, and succession planning of the workforce• Provide thought leadership to deliver product and feature roadmaps and technical architecture guidance to enable creative execution of web applications, integrations, and backend services and APIs• Lead the evaluation of existing processes and initiate change to a future state structure establish long-term goals, policies, and procedures, and oversee implementation to ensure the high availability of critical technology systems• Responsible for all elements of the IT technology development and infrastructure that delivers a consistent, reliable, and optimize business and operational experience by establishing annual budgets, plans, operating policies, and IT organizational best practices• Engage in major decisions and procurement of technology centered around technology modernization, optimization and consolidation, and major IT systems• Oversee the incident & release planning, scheduling, forecasting, and execution of software development project(s) using appropriate PM Delivery Methodologies, including Agile, Waterfall, and hybrid working in collaboration with different groups - Development, Project Management, QA/UAT, DevOps, and Operations• Communicate effectively, presenting key information to help the C-suite leadership team make timely and well-informed decisions

• Provided overall technology leadership, innovation building, driving, and executing of the Information Technology planning, strategic problem solving, and roadmap for Digital strategies, Application/Software Development, and DevOps• Involve in effective strategic planning, budgeting and evaluation of information technology (IT) services technology systems; oversee project management for IT-related activities including creating and delivering business cases for technology acquisitions, capturing business requirements, milestone planning, and project post mortems• Provide technical direction on building highly customer-focused and large-scale software components, overseeing Hybrid-Agile development process while working with various stakeholders including Project/Program Managers, Business & Operations Leads, UX/UI teams, and Architects on requirement/design/integration of software components, addressing customer issues/escalations, and providing production support to existing applications.• Interface with business stakeholders and other IT functional area leaders to define support initiatives and solutions for improving service efficiency and effectiveness and responding with agility to changing business priorities• In charge of all 3rd party vendor management, ensuring compliance with respective obligations, the scope of services, regulatory compliance, and service delivery for creating the next-generation technology to enable a superior client experience• Present compelling status reporting/dashboards for senior executive steering sessions related to getting the best analytical view of data for cost, demand, and capacity planning; counsel and educate C-level executives on the competitive/financial impact of the trends

• Utilized technologies including ASP.NET, C# SQL, XML, and proprietary object-oriented batch processing code to develop new applications• Achieved cost savings for the company by significantly reducing processing time for year-end ledger balancing by automating a 2-week process, reducing the total time required to 3 days• Worked closely with other business analysts, development teams, and infrastructure specialists to deliver high-availability solutions for mission-critical applications• Involved in providing estimates for requirements, analyzing, designing, coding, unit testing, serving as a point of contact for project issues, managing technology changes, and deviations against the approved scope

• Worked closely with customers, internal staff, and other stakeholders to determine planning, implementation, and integration of system-oriented projects (AML – Regulatory/Compliance & Mortgage applications for banking/financial services client and IMS application for healthcare sector) using C++ on Unix platform (Solaris) with Oracle DB at the backend• Worked with the client, CIBC on-site and coordinated with the business team to analyze the intakes and business requirements• Performed performance testing/tuning of units, components, and overall applications and provided improvement strategy and solution to gain better performance • Acted as a technical advisor to the manager of the IT department and project managers for utilizing new Microsoft technologies and Microsoft applications and helped them during the decision-making process