Head of operations for plastics at Roca India

Head of Quality Assurance for Parryware and Roca in IndiaLed the development and implementation of Quality Improvement Initiatives, approaches and metrics to drive down cost of poor quality across the companyEstablished the quality planning and product development framework for the company's five manufacturing facilities and a supplier base for 40 million USDAs company’s Management Representative for ISO 9001, ISO 14001 and OHSAS 18001, achieved Integrated Management System certification for the entire business in India

Developed a vast local and international sourcing base for finished goods made of plastics, brass, furniture, stainless steel and ceramics and enabled the company to be a complete bathroom solutions providerRe-negotiated contracts, prices and credit terms with suppliers helping the company to reduce the Net Working Capital by more than 50%Led the company in value engineering of the sourced products through use of alternative material and newer technologies, saving millions of Euros for the company

Development and sign off of quality plans & control plans Process and system audits at manufacturing plants and suppliers Warranty analysis and field replacements for poor qualityNational and international certification of productsIntegrated Management system task force member

NABL certification for testing and calibration laboratoryQMS

Process Quality Control and MR for ISO 9001

Production Part ApprovalsCustomer complaint handling and corrective actionsHomologation of automotive glassesQS 9000