Delivery Team Optimization: Providing hands-on solutions for organizations looking to optimize delivery teams, transformation consulting, minimize service delivery challenges and foster team motivation & cohesiveness.Change Management: Enabling teams to maintain focus during rapid changes in delivery structures, ensuring adaptability and success in dynamic environments.KPI Management Excellence: Providing expertise in managing and monitoring delivery KPIs for enhanced organizational performance & improved delivery experience.Business Continuity Planning (BCP): Ensuring organizational resilience through effective BCP readiness strategies.Attrition management: Identifying causes of attrition and implementing preventive actions to build stable processes and motivated workforce.Process documentation & training alignment: Streamlining processes and aligning training modules for project success, ensuring efficiency and skill enhancement.

Lead service delivery for e-commerce clients, ensuring smooth operations across PTP,RTR, OTC, & FP&ADrive delivery stabilization, implement reconciliation, improve process dependency,and standardize reporting processesEstablish protocols and systems for compliance and risk managementEffectively manage varied stakeholders to drive business performancePositive partnering with clients for driving up-stream process efficiencies & preventive controls

Collaborate with corporate & regional decision-makers to transform the Global Accounts Payable function, ensuring heightened compliance levels and timeliness.Oversee operations focused on policy reviews, continuous process improvement, and bottom-line impactClean up of RTR with regarding to reconciliation cleanups, no-dues from sensitive vendors, validating accrual estimates and setting up rules for posting future entries ensuring cleaner downstream reporting.Provide critical insights for corporate policies, like petty cash, T&E, credit card, and accounting processesImplemented cost control measures, yielding significant savings while maintaining operational efficiency. Drove and owned the India Shared Services budget. Oversee operations focused on policy reviews, continuous process improvement, and bottom-line impact.Revamp APAC and European monthly payroll reports

Led multiple engagements with ~300 FTEs in India, China, and Poland as a Service Delivery Leader.Handle customer relationships and service delivery across diverse industry verticals.Conduct assessments of client P2P policies for process and compliance improvementSet up and stabilize complete delivery capability for a Europe-based global logistics/ courier client.Achieve seamless transition and year-end close for a critical SBU of a Fortune 50 manufacturing client.Design and implement a staff engagement measurement and management tool

Led a 180-member Delivery team for the IT client handling high-end General Ledger& Accounts PayableImplement the organization's first offshore Financial Controller model for the clientEstablish internal checks to ensure SOX compliance audits for the India DeliveryCentrePart of the Accenture Management Development Academy to create leaders for thefuture.