Padma Jayaraman Email and Phone Number
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Management professional with proven track record of profitably delivering sustainable value to clients. Strong people leader with a passion to develop high-performing teams.• Over 20 years of experience in managing complex, large-scale projects requiring in-depth understanding of client’s business domain and markets before taking family leave• Expertise in measuring and monitoring customer experience• Ability to cut through data/statistical clutter to provide strategic insights to grow client’s business• Expertise in qualitative and quantitative research design across consumer and B2B domains• Strong people management skills — multicultural exposure, remote management capabilities and mentoring skills to build high-performance teamsCore Competencies
Feedback Insights
View- Website:
- insightsfeedback.com
- Employees:
- 23
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Vice President And Business Head, Manufacturing And Custom ResearchFeedback Insights Oct 2023 - Present
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Head- Operations & Research Design- Feedback InsightsFeedback Insights Jun 2022 - Dec 2023Dallas, Texas, United StatesMentoring operational quality and elements of research design, while improving content and quality of research instruments and reports
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Head Of Quality AssuranceFeedback Business Consulting Services Pvt Ltd Feb 2014 - Mar 2015BangaloreDrove operational excellence — ensured high quality, standardized output in a timely and cost-effective manner• Designed a new quality control system to audit content and process. Achieved 30% improvement in efficiency, thereby enhancing project profitability• Built a standardized and scalable operational model that enabled division’s growth from a small turnover subunit to independent and profitable business division. Large syndicated study on customer satisfaction (similar to ASCI) was successfully executed by small team using standardized process and control design• Embedded culture of discipline by instituting process of early escalation and resolution of issues -
General ManagerFeedback Business Consulting Services Pvt Ltd Nov 2006 - Oct 2013BangaloreDelivered value to clients by providing compelling insights to enable sound business decisions• As member of leadership team, instrumental in achieving 500% growth in business in five years, with 70-75% annual account retention• Built client loyalty and deeper relationships — followed through on implementation and feedback with 360 approach to measuring satisfaction. Business from key clients such as Yahoo, Siemens Group, and Infosys increased 30-40% every year• Implemented unique model to measure and monitor B2B customer experience and identify possible attrition through predictive customer analytics• Successfully trained and mentored team of eight practice heads, many who are currently industry vertical leads
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ConsultantMarket Vision Research & Consulting Services May 2002 - Aug 2002Dubai, United Arab Emirates• Independently executed a market feasibility project for a private investor in higher education -
ConsultantKantar (Formerly Quest Consulting, A Division Of Nfo Merac) Feb 2001 - May 2002Dubai, United Arab Emirates• Designed and delivered projects on psychographic profiling and consumer segmentation for large multinational companies including Reckitt Benckiser, Friesland Coberco Foods -
Associate Project DirectorKantar Imrb (Formerly Probe Qualitative Research) Apr 1997 - May 2000Chennai, Tamil Nadu, India• Led a wide range of qualitative research studies with a hands on approach; personally moderated over 300 focus group discussions across diverse socio economic and linguistic regions in India• Developed excellent sense of “ground realities” with respect to respondents/recruitment and other field related issues
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Research ExecutiveKantar (Formerly Mode Research ) Jun 1996 - Apr 1997Chennai, Tamil Nadu, India• Implemented models for measurement of advertising effectiveness, brand identity (Aaker, Kapferers prism); brought strong knowledge of statistics to data analysis
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Research ExecutiveNielsen (Acnielsen Orgmarg Private Limited) Jun 1995 - Jun 1996Mumbai, Maharashtra, India• Early training in quantitative research techniques on large-scale complex consumer research and market construction studies – understanding of systems, processes and constructs. Recognized for analytical approach to large studies and attention to detail• Effectively executed projects on advertising effectiveness measurement, consumer segmentation (Hofstede model)
Padma Jayaraman Skills
Padma Jayaraman Education Details
Frequently Asked Questions about Padma Jayaraman
What company does Padma Jayaraman work for?
Padma Jayaraman works for Feedback Insights
What is Padma Jayaraman's role at the current company?
Padma Jayaraman's current role is BU Head- Manufacturing and Custom Research.
What is Padma Jayaraman's email address?
Padma Jayaraman's email address is pa****@****ail.com
What schools did Padma Jayaraman attend?
Padma Jayaraman attended Bharathidasan Institute Of Management Tiruchirapalli, Stella Maris College.
What skills is Padma Jayaraman known for?
Padma Jayaraman has skills like Customer Insight, Segmentation, Market Intelligence, Market Research, Competitive Intelligence.
Who are Padma Jayaraman's colleagues?
Padma Jayaraman's colleagues are Sai Chandra Kanala, Sanjivini Katrale, Dhyan Kushalappa P U, Prakruthi Bharadwaj, Kavita Yadav, V C Babu, Sachin Madan Honnavar.
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