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Padmapriya Sundaram Email & Phone Number

Programme Management | Service Operations | Delivery | Outsourcing
Location: Crownsville, Maryland, United States 13 work roles 4 schools
1 work email found @spencersonline.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 71%

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Role
Programme Management | Service Operations | Delivery | Outsourcing
Location
Crownsville, Maryland, United States

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Padmapriya Sundaram is listed as Programme Management | Service Operations | Delivery | Outsourcing based in Crownsville, Maryland, United States. AeroLeads shows a work email signal at spencersonline.com and a matched LinkedIn profile for Padmapriya Sundaram.

Padmapriya Sundaram previously worked as Manager, Projects at Spencer'S and Senior Manager - IT Strategy and Delivery - Lloyds Banking Group at Virtusa. Padmapriya Sundaram holds Mca, Computer Science from Indira Gandhi National Open University.

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About Padmapriya Sundaram

A seasoned global leader with experience in IT industry over two decades with specialization in End-to-End programme management (size of $20 - $50millions), Delivering Business outcome and changes to the agreed scope and budget, Line management, architectural design, technology solutioning, outsourcing and executing global delivery models. • Business Knowledge - strong business knowledge in Insurance, Telecom, and financial domains – globally. • Communication style – Executive level communications skills used to proactively address the business needs.• Operations - Costing and estimation management including Contract/Vendor management, SOW agreements, Purchase Orders, billing, and invoicing • Negotiation Skills – Coming up with win-win solutions and helping drive the whole team takes complete ownership of projects to make the projects successful.• People - Lead over 50+ member team with direct reporting of over 25+ team members.• Service Operations - Experience in Release, Change, Incident and Problem Management of Global applications as Release/Change and Production Support Manager.• Delivery Methods - Experienced in SDLC (Waterfall), Iterative, Agile and Scrum Methodology

13 roles

Padmapriya Sundaram work experience

A career timeline built from the work history available for this profile.

Manager, Projects

Egg Harbor Township, Nj, Us

Delivered ERP Project upgrades on product procurement planning, enterprise-wide update of Payment devices in 2000+ stores, Inhouse custom application upgrade of features to support large volumes of product procurement on time to support billion-dollar business ensuring the business objectives are delivered.

Jan 2022 - Jul 2023

Senior Manager - It Strategy And Delivery - Lloyds Banking Group

Southborough, Ma, Us

As Sr. Project Manager responsible for delivery, environments, quality, data security, change/risk/issue management and finance budget for IT environments.ResponsibilitiesStakeholder Management: Appraising the C-Level leaders on the multiple project progress, issues/risks, changes requirements and financial updatesDelivery Management: Overseeing quality of delivery of project to ensure no testing downtime due to code breaks, managing project risk/issues, changes to requirements and overall project strategy meets the business requirements.Environment Management: Managing multiple testing environments including building new environment (Dev, System Testing (SIT), End to End (E2E) UAT, BAU and Training) readiness for multiple projects testing requirements with refresh of huge live dataset within a 3-4 days turnaround timeline.Environment testing across system management: Responsible for end-to-end coordination with other business system applications to support the End-to-End testing and financial business acceptance testing Live Data transaction testing across systems: Responsible to coordinate various business area system applications pilot product transaction testing in production before Major release to the end customersData Security Management: Live Data Waivers for multiple systems and code alignment across multiple environments for the various projects and ensured all environments are having the latest system/application & security patch updates and data cut Penetration Testing Management: Responsible to ensure the new version of the application meets the security requirements before its delivery to Production/LIVEFuture Environment Management: Create requests for the needs and manage the POC for the next version of the Trade application upgrade and its data uplift/banking change requirements review to meet their branding and functional needs

Jul 2016 - Aug 2017

Presales Technical Consultant - Virtusa

Southborough, Ma, Us

RFP preparation for presales proposals to banks and healthcare clients on Hadoop and Big Data related projectsData Analysis: Collate project and data metrics on executed projects with Big Data and Hadoop

Apr 2016 - Jun 2016

Client Delivery Manager - Homeserve Insurance

Southborough, Ma, Us

Responsibilities:Delivery Management: Multiple projects with stakeholder management, planning, estimation, costing and SOW preparation including managing teams across the globe (UK, US and India- multiple cities)Quality of Data migration services: Migration services for ~4M records and data analysis to ensure quality of data in new application system. Additionally maintaining the Master data records for data analysis and for new application system to check and ensuring duplicate policy creation does not happen.Quality of data transformation services: Ensure extracting data from new application system to Data store for reporting and support financial services and other business serviceMiddle-Tier web services delivery: Managed delivery of Web services development & integration for the clients new CRM application system to enable the online services currently available in old legacy application system to be available from new application systemRequirement Gathering: Managed workshops across various business client team members, initial estimations, costing, and statement of work along with invoice review as there were not many SME for this migration

Oct 2015 - Apr 2016

Global Service Delivery Manager - British Telecom

Southborough, Ma, Us

Responsibilities:Core Service Management: Globally managed service for 80+ applications with 16+ critical applications. Managed and met the SLAs, KPIs, security update targets, audits & process adherence for the various global applications.Dev-Ops Integration: Managed tracking of DevOps releases & changes into production ensuring detailed release notes and training of operations team. Pre-Production deployment and backup process were adhered with configuration managementSecurity Update Adherence: Implemented and managed application security update plans and achieved targets (reduced 50% security vulnerabilities in 6months) to have all critical applications secure from vulnerability attacks/intrusions and minimize loss of revenue to client. Deployment Automation: Enabled deployment automation in critical order management system to ensure the configurations applied on admin form gets automatically applied to all other forms to reduce deployment time (50%) and resource time. Service Operations Automation: Reporting of Operational metrics of user connections across locations, DB stats and mid-tier processing errors were automated to support service improvement and proactively act when load of applications reaches threshold to provide better service to users and orders processed on time for client reducing loss of revenue.Major DevOps Service: Implemented and successfully managed/delivered UTF8 DB migration upgrades of operational database with ~1TB data in 6months to support client business strategy roadmaps, which had not succeeded with more than 3 attempts for last 3 years. Production upgrade executed at a stretch of 72 hours and directly managed by myself. Project cost saved for client (£150K)DevOps Tool Integration: BPTM and Splunk integrated with critical global order management systems for client to help in monitoring errors across systems.

Jul 2014 - Sep 2015

Project Manager

Belfast, Northern Ireland, Gb

* Working on Strategy Roadmaps, Governance, and Process enhancements team to ensure releases are aligning to the ITIL framework and Enterprise Release policy/process with ITSM tool enhancements providing the right service for enabling the process. * Leading Release Management of Infrastructure Releases for the Enterprise including more than 8-10 areas of business with 30+ releases and 250+ changes. Also support Infrastructure Release management review of changes (500+ changes of 800 in total) going into a functional Release of the Enterprise to support the various software deployments. * Managing Infrastructure Release governance, Risk assessment and ensuring the releases/changes are fit to be deployed without any conflicts and any issues/risks or conflicts are mitigate or resolved * Ensuring ITSM reports and tool provide the right metrics and service for the quality management of Releases/changes and can be governed to mitigate the risks and issues. * Leading the COP of ITSM Reporting for the Release team* Governed 50+ projects of multiple business areas to ensure the Projects are aligning to the Project Management guidelines and process and risks /issues are managed and mitigated/resolved* SME for Project Management tools and reporting

Nov 2010 - Jul 2014

Delivery Manager In Bt

Southborough, Ma, Us

Experience Summary: Worked under two major platforms of BT and on major projects like ordering tool for its biggest client and in Data Master Management applications. Roles and responsibilities• Programme and manage the deliveries of the various data mastering and middleware projects to cost, quality, time and architectural framework compliance via offshore-onsite model.• Working as a rationalization and capability champion for the platform by understanding the various programme deliveries, producing business case and drawing plans for the rationalization of systems. • Management of Post-Implementation Review (PIR) for the platform. The PIR is to assess programme and functional unit achievement in delivering customer and business success within the BT IT framework. • Manage all statement of work agreements, costing, estimation, billing and invoicing, escalation and resource management for the various projects handled under MDM/CMP platform for Virtusa.

Sep 2005 - Sep 2010

Technical Lead In Jpmc, Us

Southborough, Ma, Us

Experience Summary: Worked on critical projects of JPMC that dealt with secured sign-on, ambush fraudulence via secured transaction management systems, optimization of payment process to expedite the payment timelines with best business logic and using the cost-effective mode of payment for the JPMC customer. Roles and responsibilities• End to end delivery of all technology solutions, contractually guaranteed to be on time & within budget.• Coordinating with onsite client on work order tasks and analyzing the tasks, Functional specifications and design documentation and task estimation in project plan.• Project planning, estimating, staffing & tracking the project progress, risks and issues.• Requirement gathering, analyzing and estimation of effort• Direct Management of 15 team resources.• Production Support Lead and management of incidents and Escalation Support at level 3• Process control & management of project including holding of meetings, action logs, risk logs, documentation. • Management of project audit and technical compliance of framework.

Apr 2003 - Aug 2005

Software Consultant

Chennai, Tamilnadu, In

Experience Summary: Worked for the client Microsoft to promote its various new technologies like .NET, Biz Talk Server and also helped other clients like Standard Chartered to migrate to new technologies like .NET and tune their application to enhance the performance of the SQL transactions. Roles and responsibilities• Develop technical design and detail design. (HLD/LLD/ Sequence-Diagrams)• Project-planning/Estimation/Tracking/Code-reviews/Team Management• Review technical specification, Unit/ Integration Test Plans, Perform code review • Technical Training and Seminars on new technologies of Microsoft• Identify development of tools for project, develop data model and database design.• Research and development of new technologies and assessment of tools

Dec 2001 - Apr 2003

Senior Executive

First Computers

Design and Develop Computer Course Materials of various technologies from operating systems, application languages, Databases, Office applications and Internet Markup languages.Training of faculties to deliver the new technology computer course materials

Jan 1999 - Dec 2001

Software Developer

Manmar Technologies

Design and Develop software products related to Database reportingFunction point calculation reporting of Software applicationsResearch and Training of Microsoft new technologies on Database servers and Business IntelligenceDelivering technology seminars on Microsoft new database servers

Jan 1998 - Dec 1998

Software Developer

Incon Systems And

Support and training of Accounting Software applicationSales Support and telemarketing Maintenance of Accounting software applciations

Apr 1997 - Dec 1997

Software Developer

Vansan Systems And

Customer support of Accounting Software applicationCustomer Support of Microsoft Windows Products

Apr 1996 - Mar 1997
4 education records

Padmapriya Sundaram education

Mca, Computer Science

Indira Gandhi National Open University

Certificate, Computing

Gniit, Niit

B.Sc, Chemistry

University Of Madras

Higher Secondary Education, Science With Mathematics

Good Shepherd Higher Secondary School
FAQ

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What is Padmapriya Sundaram's role at their current company?

Padmapriya Sundaram is listed as Programme Management | Service Operations | Delivery | Outsourcing.

What is Padmapriya Sundaram's email address?

AeroLeads has found 1 work email signal at @spencersonline.com for Padmapriya Sundaram.

Where is Padmapriya Sundaram based?

Padmapriya Sundaram is based in Crownsville, Maryland, United States.

What companies has Padmapriya Sundaram worked for?

Padmapriya Sundaram has worked for Spencer'S, Virtusa, Allstate Northern Ireland, Vishwak Solutions Pvt Ltd, and First Computers.

How can I contact Padmapriya Sundaram?

You can use AeroLeads to view verified contact signals for Padmapriya Sundaram, including work email, phone, and LinkedIn data when available.

What schools did Padmapriya Sundaram attend?

Padmapriya Sundaram holds Mca, Computer Science from Indira Gandhi National Open University.

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