Padmaraj Murthy Email & Phone Number

Karnataka, India

Bengaluru, Karnataka, India

Identify inefficiencies and implement strategies to streamline operations, reduce costs, and improve productivity.Lead, mentor, and develop teams to ensure high performance and alignment with organizational goals.Collaborate closely with sales, marketing, and product teams to ensure smooth workflow and meet business objectives.Set, track, and evaluate key performance indicators (KPIs) to ensure operational goals are being met.Address operational issues promptly, providing solutions that prevent future disruptions and improve workflow.Prepare and present regular reports on operational performance, offering insights and recommendations for improvements.Ensure that operational processes align with customer needs and satisfaction goals, improving service delivery.Manage and resolve customer escalations, ensuring timely and effective solutions to enhance customer experience.

Remote

Engage with prospective students, understand their needs, and guide them to appropriate courses.Convert leads into enrollments and provide personalized career counseling.Maintain in-depth knowledge of programs and career outcomes.Build and nurture relationships with students throughout the admission process.Achieve enrollment targets and manage leads using CRM systems.Collaborate with marketing and operations teams for seamless execution.Assist students with application, documentation, and payment processes.Collect feedback from students and report admissions performance.

Puducherry, Puducherry, India

Identify and source potential leads through cold calling, networking, and digital marketing.Engage with prospective students and parents, understanding their needs and presenting relevant Byju's products.Convert leads into sales by explaining course offerings and addressing queries.Build long-term relationships with clients, ensuring customer satisfaction and repeat business.Meet or exceed sales targets by managing the sales pipeline and closing deals.Stay updated on Byju's product offerings to provide accurate information to prospects.Gather feedback and provide regular sales performance reports.Collaborate with marketing, operations, and other teams for a seamless customer experience.