Provides frontline information and advice regarding admission and application requirements. Provides information by telephone, correspondence, in person, and e-mail, one-on- one and in groups.Ensures that the documentation provided is correctly matched, transferred, and/or entered into applicant files using computer files.Evaluates applications and credentials of applications for admissions using established USF, SUS and internal guidelines.Processes, maintains, and ensures the accuracy of records and files on assigned applications received from new and transferring students seeking admission to degreed programs. Contacts students for additional information.Resolves problems encountered in evaluating materials and considers various criteria in determining status of applications. Refers complex cases to supervisor.Updates information and/or processes data corrections pertaining to students' recruitment, application and admissions processes and status using university systems (e.g., Banner/OASIS, BXS Banner imaging system, Health Banner, WebAdMIT, etc.). Monitors enrollment trends and prepares reports based on admissions tendencies.Process admissions lists and reports, including decision ready lists, wait lists, and withdrawal lists.Ensures progressive enrollment numbers for college programs through consistent communication and individualized guidance for admitted candidates until full program matriculation.Participates in the on-campus recruitment events by giving informational presentations, leading campus tours, and assisting with recruitment and yield events (i.e. open houses, Stampede for Success, inPHARMation sessions, etc.).Performs other related admissions or registration duties as needed or requested.

Working with the Office of Undergraduate Admissions to provide support to the Systems and Recruitment teams. Duties and Responsibilities may include:Make outgoing calls to prospective, applied and admitted students who have expressed an interest in attending USFExplain and aid students and parents in the various parts of the application process and steps to become an enrolled studentAid in the staffing of the Office of Admissions and Financial Aid call center. Field incoming calls from prospective and current students in a clear and concise manner. Provide an excellent level of customer service while maintaining a professional interaction.Assist both the Domestic and International recruitment teams. Interact with Admission recruiter/advisors and their respective student prospect/applicants. Perform other duties and special projects as assigned by office staff.