- Product Owner for Catalyst suite of video post-production applications. Duties include product planning, backlog management, contract fulfillment, bug triage, analytics reporting and release management. Work closely with engineering teams across the globe to coordinate semiannual releases of the three-application suite. Contributed to a three-fold growth in subscriber base for Catalyst Prepare from 2020-2022.- QA Lead for Catalyst suite. Duties include creating test plans, writing test scripts, setting up and maintaining test environments, end-to-end testing, managing QA equipment, creating test footage, 2nd-tier technical support, reviewing design documents, engaging with UX team, submitting bug reports, reviewing localized content for UI and UA. Coordinate testing and dev efforts with teams in India and Japan.- Provide QA testing for numerous projects using a wide array of technologies, including AI, VR or 360 video, voice to text, web, and teleconferencing applications.- Knowledge of a wide variety of computer hardware and peripherals, OSes, office productivity software, command line, Python, test automation, video and audio file format specifications, cameras, and image processing devices.

- Provide technical support and sales support in English and French for the entire range of Sony Creative Software applications, via phone, email and live chat.- Aid in localization of software applications from English to French; translate text strings for implementation in software releases.- Creation and translation of technical and training resources.- Report end-user issues to QA team, and provide solutions and workarounds to users.- Participate in outbound sales initiative to educational institutions.

Freelance photography and video production, specializing in promotional services for local businesses and artists in Madison, WI.

- Created an online learning system for African drumming.- Developed a business plan and marketing strategy.- Oversee end-to-end production of multimedia deliverables, including digital video files (MP4), audio files (MP3), and written documentation (PDF).- Develop instructional materials and curricula through intensive field research and practice.- Present instruction on-camera in a clear, descriptive and friendly manner.- Translate and overdub lessons from English into French.- Develop and manage affiliate vendor relationships in the US and Europe.- Provide end user support and respond to questions from students.- Manage social media engagement across multiple platforms, providing current and prospective students with a continuing stream of information and inspiration to supplement their study.

Accompanist for the UW Department of Kinesiology