- Engaging and developing Front Line Leaders through customised virtual workshops at a Copper Smelter- Unlocking value for a Mining Client through delivery of 2 waves of a custom Agile Programme delivered remotely across 3 countries.- Creation of Process Catalogue for an organisation in the Milking Industry to enhance internal and external service delivery.- Part Time Lecturing at Production Management Institute South Africa

- Creation and Development of Remote Assist options to improve up time and stability at client operations.- Exploring interventions to enhance learning journey in the IDX Academy.- Supporting Sales strategy for developing key accounts.

Multinational Mining Organisation:- Delivering sustained behavioural change across key functions following training and coaching of Front Line Leaders, Supervisors and Superintendents in Mining, Processing and HR. The change was enhanced through a Change Agent development program and delivery of several ‘Sprints’ across the 3 workstreams to improve engagement, operational efficiency. The delivery was further strengthened through an intelligent communications program supported by the client. - Design and delivery of a bespoke Agile program for Business support functions. Following modular training workshops, individual coaching led to the successful delivery of 25 Sprint projects aligned to Business objectives across two sites. The team created a comprehensive Sustainability plan to support the development of an Agile environment at the client.

Opportunites for added product lines delivered through a high level Operations assessment for Department of Labour SEE Factories (Supported Employment Enterprise)

My role at BMGI encompassed the Planning, Execution, Facilitation, and Coaching of Operations Excellence Frameworks and methodologies across diverse industry sectors ranging from short to longer-term engagements. Listed below are a few key engagements from my journey.Duties:- Enhancing the Manufacturing Excellence Programme for an FMCG Group in Lagos, Nigeriathrough Value stream assessment, Green Belt Training, and coaching.- Successful reduction of scrap at a Cable manufacturer through Operations assessment,training and coaching of Green Belts and Yellow Belts.- Constructive support of a Lean Six Sigma programme for a national FMCG Client over 4-5years to build their Operational Excellence strategy. The programme included facilitation,coaching, and certification across several sites and sectors in Southern Africa – Milling, Baking, Pasta,Confectionery, Hygiene, and Personal Care.- Delivered a comprehensive report and opportunity pipeline to the Gauteng MEC for Healthfollowing an Operations diagnostic covering all divisions at a large academic hospital. - Identification and prioritisation of opportunities for process optimisation through a Value Stream Assessment of Foreign Trade Payment Value chain for a Banking client. - Supported and delivered projects for an Asset Optimisation programme on a Diamond Mine in Namibia. - Supported the Operations Excellence framework at an Aluminium Fabrication plant, training and coaching of Lean practitioners through several projects.- Contributed to the development of the Operations Excellence Model at a large Coal Mining organisation through gap analysis, facilitation and coaching of a Lean Master and Lean practitioners.

Providing bespoke solutions for organisations seeking to improve their business and develop their people through continuous improvement and lean thinking tools and techniques.

Providing Project Management and support for Continuous Improvement projects.- Successfully reduced Lead time by 20% and an efficiency saving of 15% at the Front-EndProcess of the Complaints service.- Facilitating the development of a performance measurement framework for externalcomplaint handling firms contracted to the LCS with the Technical Advisory team.

The key responsibilities in my role were design and delivery of Training and Assessment centres.- Established a bespoke management competence framework with senior management of aglobal software firm to support their 3-year growth strategy.- Operational improvements achieved through design and delivery of two ILM First LineManager programmes for a Blue-chip brand through integration of Management conceptswith Lean tools.- A positive impact created by Front Line services at a UK University Library through shortworkshops on customer service for staff and coaching workshops for managers.- Bespoke management and leadership development programmes delivered inorganisations in technology, pharmaceutical and manufacturing sectors.- Supported a public services organisation with application of Process and Quality management tools for a CMI programme.- Deployed a performance appraisal process at a public services organisation forapproximately 250 people working in a team of 3 consultants.- Provided feedback and coaching in four assessment and development centres coveringmanagement competencies and Project management.- Development and delivery of several short business and personal effectivenessprogrammes.

The key activities from my journey:- Design and Delivery of training interventions in World Class Manufacturing, ILM accredited Management and Supervisory Development across Engineering, Automotive, Aerospace and Supply Chain Sectors.- Account management for selected Members of the Group Training Service, which included advisory services and development of Training plans- Delivered NVQ Assessment for Business Improvement Techniques NVQ and Team Leader programme through the UK Automotive Academy.

Cell Leader: Preferred Technical Group – Jaguar/SAAB line: June 1998 - December 1998Duties:- Team leader of Cells producing parts for Automotive Industry, managing production schedules, quality and cost per unit.- Implemented ‘one piece flow’ and two bin systems on Jaguar and SAAB cells

Duties:- Reporting to the Regional General Manager, managed a portfolio of 400 clients in theFMCG, Automotive & Agriculture sectors

Shift Manager - Paint Shop: January 1995 – January 1997Paint shop ‘Kaizen’ Co-ordinator: April 1994 - December 1994Paint Shop General Foreman: June 1992 - March 1994Industrial Engineer: October 1987 - May 1992