13 year Workforce Development Professional specializing in business outreach and community partnership building. Workshop creator and facilitator around core skills, elevator speech, and networking. Highly successful in providing local businesses with training funds for new hires and incumbent employees. Discretionary Grant-focused in providing services from numerous funding streams including H1-B, Cares Act, NEG, WHISP, Career Connect, Step Up and more. Presenter and emcee in classrooms, business events, job fairs, both in-person and virtually. Sales and Customer Service Professional with 14 years of experience within the retirement and insurance industry. Highly-trained relationship building and customer service specialist built around a team-oriented approach within a diverse, evolving and demanding work environment. I am able to utilize strong interpersonal, written and verbal communication skills to gain and retain clientele. Workforce development Job Developer Certified Case Management experience Skilled at Relationship Building Bachelors in Business Management  Strong creative, analytical and problem solving skills.  Microsoft Excel, Word, Outlook, OMNI, Sales Logix and Lotus. Insurance Product Expertise: 401k, Life Insurance, Annuities, Group LifeSpecialties: Building relationships, workforce development, customer service specialist, gaining and retaining clientele,