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Laurence Pagan - M.Eng., Itil4 Email & Phone Number
IT Service Delivery Manager
at
SAIC
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Service Delivery Manager
Location
Wilmington, North Carolina, United States
Company size
Who is Laurence Pagan - M.Eng., Itil4? Overview
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Quick answer
Laurence Pagan - M.Eng., Itil4 is listed as IT Service Delivery Manager at SAIC, a with 36621 employees, based in Wilmington, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Laurence Pagan - M.Eng., Itil4.
Laurence Pagan - M.Eng., Itil4 previously worked as Information Technology Service Delivery Manager at Saic and IT Coordinator / Sr. Sys Admin at Saic. Laurence Pagan - M.Eng., Itil4 holds Masters Of Engineering, Cybersecurity Policy & Compliance from The George Washington University - School Of Engineering & Applied Science.
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Email format at SAIC
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SAIC
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Profile bio
About Laurence Pagan - M.Eng., Itil4
Leadership in Information Security | Analysis | SYS Admin| Results-driven Information Technology and Cyber Security Leader. A proven record of success delivering critical information and visionary leadership driving business decisions and threat reduction through methodologies, techniques, and key stakeholder engagement. Supporting decision makers in developing and implementing policies and procedures. Fostering teamwork and success through communication, collaboration, mentoring, and customer service. Utilizing operational and technical expertise in the innovation, analysis, and forecasting IT program/project management.Key Skills* Microsoft Administration* Active Security Clearance* Communication* Analytical* Team Development* Business Development* Stakeholder Relations* Leadership* Team Building
Current workplace
Laurence Pagan - M.Eng., Itil4's current company
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Saic
13 roles · 19 years
Laurence Pagan - M.Eng., Itil4 work experience
A career timeline built from the work history available for this profile.
Information Technology Service Delivery Manager
It Coordinator / Sr. Sys Admin
- IT project management for multiple districts- SYS Admin supervisor - windows server, patch management, stig remediation, Microsoft Exchange, 0365, Active Directory- PC and Network upgrades- STIG remediation- Direct support for CIRT and Vulnerability management team to remediate findings.
Deputy Division Manager Federal It Service Delivery
South Atlantic Division [SAD]- ITSM Service Delivery Manager- Providing leadership for 6 USACE districts, including 30+ supervisors, sys admins, and desktop support technicians. - SLA tracking- Project management, tracking, and milestone reporting to upper level management and Government leaders
Jan 2023 - Mar 2024
Information Technology Engineering Specialist
Self-Employed
Install, troubleshoot, and repair - Office networking, Wireless infrastructure, switches, computers, peripherals, CCTV cameras and monitoring equipment, and other security devices.
Senior Operation Specialist
- Responsible for wireless networking- Installed switches, routers, p2p radios- Installed cabling
May 2020 - Mar 2022
Senior Systems Analyst
- I was responsible for Ground Movement Target Indication (GMTI) analysis, wireless networking, data collection, and analysis - Installed tower collection sensors, switches, and fiber conversion equipment - Managed computers for data analysis- Performed hardware and software upgrades for computers and storage devices.
May 2020 - Aug 2020
Senior System Analyst
Apex Expert Solutions Llc
- I was responsible for Ground Movement Target Indication (GMTI) analysis, wireless networking, data collection, and analysis - Installed tower collection sensors, switches, and fiber conversion equipment - Managed computers for data analysis- Performed hardware and software upgrades for computers and storage devices.
Feb 2020 - May 2020
Unmnned Systems Operator
- oversaw and implemented an ad hoc project to wirelessly extend operations outside secured facilities- Managed computer installs and patching for UAS GCS- managed video editing software and storage solutions.
2016 - 2020
~4 yrs
Mission Systems Operator [Aso]
I served as a systems expert conducting first phase imagery collection and exploitation using radar. Highlights of my accomplishments include: I operated airborne data collection equipment to collect and analyze information needed to provide 3D mapping.I tested and evaluated equipment installations and modifications for Army Research Labs.
2015 - 2016
~1 yr
Senior Field Engineer
Highlights of my accomplishments include: I managed, serviced, and maintained $27M in computer and optical systems for data collection and analysis.I was active in all aspects of data collection and data collection systems, including observation, investigation, and examination while supervising a team of 6-12 employees.
2011 - 2015
~4 yrs
Field Service Representative
2010 - 2011
~1 yr
Mrap Tech
2008 - 2010
~2 yrs
Team & coworkers
Colleagues at SAIC
Other employees you can reach at saic.com. View company contacts for 36621 employees →
GA
Gökhan Aydın
Colleague at SaicIstanbul, Türkiye, Turkey
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PD
Phaphu Deori
Colleague at SaicArunachal Pradesh, India
View →
CB
Christian Bibay
Colleague at SaicVirginia Beach, Virginia, United States
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LB
Larry Beckett
Colleague at SaicFort Collins, Colorado, United States
View →
SM
Sakline Mustak
Colleague at SaicKolkata, West Bengal, India
View →
JS
Jared Smoot
Colleague at SaicVirginia Beach, Virginia, United States
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LM
Lisa Munoz
Colleague at SaicSilver Spring, Maryland, United States
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AH
Adam Hyde
Colleague at SaicEl Cajon, California, United States
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DW
Derek Woodley
Colleague at SaicHuntsville, Alabama, United States
View →
JD
James Dong
Colleague at SaicSingapore
View →
Gökhan Aydın
Colleague at SaicIstanbul, Türkiye, Turkey
View →
PD
Phaphu Deori
Colleague at SaicArunachal Pradesh, India
View →
CB
Christian Bibay
Colleague at SaicVirginia Beach, Virginia, United States
View →
LB
Larry Beckett
Colleague at SaicFort Collins, Colorado, United States
View →
SM
Sakline Mustak
Colleague at SaicKolkata, West Bengal, India
View →
JS
Jared Smoot
Colleague at SaicVirginia Beach, Virginia, United States
View →
LM
Lisa Munoz
Colleague at SaicSilver Spring, Maryland, United States
View →
AH
Adam Hyde
Colleague at SaicEl Cajon, California, United States
View →
DW
Derek Woodley
Colleague at SaicHuntsville, Alabama, United States
View →
JD
James Dong
Colleague at SaicSingapore
View →
2 education records
Laurence Pagan - M.Eng., Itil4 education
Masters Of Engineering, Cybersecurity Policy & Compliance
The George Washington University - School Of Engineering & Applied Science
Bachelor'S Degree, Intelligence Studies
American Military University
FAQ
Frequently asked questions about Laurence Pagan - M.Eng., Itil4
Quick answers generated from the profile data available on this page.
What company does Laurence Pagan - M.Eng., Itil4 work for?
Laurence Pagan - M.Eng., Itil4 works for SAIC.
What is Laurence Pagan - M.Eng., Itil4's role at SAIC?
Laurence Pagan - M.Eng., Itil4 is listed as IT Service Delivery Manager at SAIC.
Where is Laurence Pagan - M.Eng., Itil4 based?
Laurence Pagan - M.Eng., Itil4 is based in Wilmington, North Carolina, United States while working with SAIC.
What companies has Laurence Pagan - M.Eng., Itil4 worked for?
Laurence Pagan - M.Eng., Itil4 has worked for Saic, Self-Employed, Qinetiq Us, Apex Expert Solutions Llc, and Csmi.
Who are Laurence Pagan - M.Eng., Itil4's colleagues at SAIC?
Laurence Pagan - M.Eng., Itil4's colleagues at SAIC include Gökhan Aydın, Phaphu Deori, Christian Bibay, Larry Beckett, and Sakline Mustak.
How can I contact Laurence Pagan - M.Eng., Itil4?
You can use AeroLeads to view verified contact signals for Laurence Pagan - M.Eng., Itil4 at SAIC, including work email, phone, and LinkedIn data when available.
What schools did Laurence Pagan - M.Eng., Itil4 attend?
Laurence Pagan - M.Eng., Itil4 holds Masters Of Engineering, Cybersecurity Policy & Compliance from The George Washington University - School Of Engineering & Applied Science.
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