Page Crane Email & Phone Number

Seattle, Wa, Us

-Utilize Salesforce to track interactions with prospective students and analyze the effectiveness of recruitment efforts-Actively participated in troubleshooting sessions with product team to resolve integration issues in new marketing tool, providing feedback on user experience and performance, and proposing enhancements to optimize functionality.-Established automated email workflows, including welcome sequences and re-engagement campaigns, resulting in a 15% uplift in conversion rates -Collaborate with faculty members to ensure that program requirements are accurately reflected in communications with prospective students-Deliver engaging training sessions for internal employees of various departments, creating an inclusive and supportive learning environment

-Collaborated with clients to develop action plans to address specific challenges and objectives-Analyzed competitor products and services to develop competitive positioning strategies-Researched market trends and issues to identify successful tactics for clients

Greater Denver Area

Managed all customer accounts within the Midwest region, providing support and resources following tour enrollmentCoordinated with the sales team to identify high-risk customers and develop strategies to retain those customersCreated a positive customer experience by providing assistance on financial situations and working with customers to gain comfort with international travel and foreign customsConstantly exceeded monthly sales goals, contributing to the overall success of the region I supportedUtilized an in-house CRM system to manage customer accounts

Strengthened student understanding of the English language through an engaging andsequential curriculumModified teaching style to fit the needs and background of each studentProvided parents with clear and constructive feedback, as well as future goals to improvestudent proficiencyMaintained an above 95% feedback rating from parents of my students

Phetchabun, Thailand

Adapted lessons to fit within the framework of Thai culture and customsCollaborated with Thai administration to improve student performance in the areas ofreading, writing, speaking, and listeningDeveloped and implemented weekly lesson plans, which incorporated technology and handson experiences to encourage engagement in the middle school classroomInterviewed and evaluated prospective students for placement in the immersive English as aSecond Language program.

Christchurch, New Zealand

Managed day-to-day operations and ensured a smooth workflowCollaborated with the sales team to manage customer contracts; monitored the sales teams’ progress and paperwork to ensure compliance with industry guidelinesImplemented workshops for the sales team, dedicated to maximizing customer interactions based on research and dataAppropriately advertised for, conducted interviews, and recruited required staff

Master Of Business Administration - Mba

Bachelor Of Science, Communication Education

Major: Communication Studies - Teacher Education Minor: English License: Illinois Professional Teaching License Endorsement: 6-12 English.