Page Choe Email & Phone Number

Alpharetta, Georgia, United States

Peachtree Corners, Georgia

-Executed accurate invoices for high volume clients-Maintained up to date client accounts and billing instructions that reducing invoicing errors-Developed and implemented process improvements to resolve issues with timesheets and invoices-Maintained high level of client satisfaction by collaborating with management and other departments to meet month end deadline-Organized billing reports to track invoices and total dollar amounts-Acted as a liaison between business and clients for billing inquiries

Online

Freshop (concept mobile app)-Initiated a project that helped grocery shoppers to be conscious of food waste and how to better utilize ingredients-Surveyed 5 participants on their grocery shopping/cooking habits to identify pain points and create empathy-Designed a customized grocery store app through wireframing, prototyping and user testing-Conducted user testing to evaluate usability of app and found that 100% of the 4 participants saw that the app would be helpful in reducing food waste-Managed solo project using the agile methodology for quality and efficient delivery in 2 monthsBeauty By Anh (client website)-Collaborated with client to redesign her website, focusing on making booking appointments and finding information easier for customers-Conducted competitive analysis and user research for insights into the market and its consumers-Produced wireframes with new information architecture and presented it to the client-Conducted user testing with 5 participants with the prototype. Made revisions based on results and suggestions to improve user flow-100% of the participants stated that the website was intuitive to use and provided good information about the services-Managed solo project using agile methodology for quality and efficient delivery in 2 monthsInstagram (integrating mobile feature)-Integrated features that supports the mental health of users in respects to Instagram's existing UI-Interviewed 6 users to identify their pain points while using the app and how it affects their wellbeing-Brainstormed and reiterate sketches, user flows and wireframes-Launched the prototype and gained feedback on the features usefulness. 100% of the 4 participants found the features to be useful in helping them maintain their mental health while on the app -Managed solo project using agile methodology for quality and efficient delivery in 2 months

Athens, Georgia

-Advocated for children who are experiencing neglect and abuse-Investigated and researched evidence to substantiate or not substantiate allegations -Conducted interviews to determine safety concerns and develop intervention plans, reducing safety incidents-Managed a caseload of 30+, providing support and guidance to children and families who need intervention-Collaborated with multidisciplinary team to meet best practices to improve child(ren) wellbeing

Athens, Georgia

-Managed 30+ family referrals to community services, promoting growth and stability-Conducted interviews to evaluate the strengths of families and enhance client support services-Assisted Case Managers with their caseloads to increase efficiency in assessing and documenting child(ren) safety

Athens, Ga

-Managed the recovery progress of 25+ clients, conducting regular home visits to achieve success rate in recovery goals-Facilitated placement of clients in suitable housing resulting in 30% increase in successful transitions to independent living-Utilized evidence-based techniques to assist clients in developing healthy coping skills, resulting in improved overall functioning and quality of life-Evaluated and made changes to treatment plans regularly based on client’s individualized goals

Buford, Georgia, United States

- Respond to and enter customer inquiries about products in a timely manner- Retain positive customer relationship through open and prompt communication- Maintain professional phone etiquette to troubleshoot questions from customers- Generate reports in Excel to track customers order status - Send invoices to customers and update payment reports- Work alongside management, shipping production and other departments to deliver customer orders successfully

Ux/Ui Certificate, Ux/Ui Design

Bachelor Of Arts - Ba, Human Services Delivery And Administration

Associate Of Arts - Aa, Marketing Management