Based in Brisbane, Team Management Systems is a global distributor of psychometric assessment tools. TMS products have been translated into 19 languages and are used across 190 countries throughout the world. The suite of profiles includes: - Team Management Profile (TMP)- Opportunities-Obstacles Quotient Profile (QO2)- Window on Work Values Profile (WoWV) - Linking Leader Profile (LLP|360)My role mostly supports the Australian market, accrediting new practitioners and developing facilitator tools and resources.Key Deliverables:- Re-imagined and re-designed the accreditation process from a single-day virtual delivery to a two-day delivery with coaching and practitioner practice opportunities. This successfully delivered the outcome of creating competent and confident accredited practitioners. - Developed and delivered Masterclass Webinars to help accredited practitioners use the TMS tools in new and different ways. The topics included: High Energy Teams, Understanding the value of the research; Using the TMP with Team Charters; Using the TMP as a Coaching Tool; Using the TMP for Decision-Making.- Developed a significant new tool "Curiosity Cards" with over 100 team and individual coaching questions that follow the TMS Types of Work. This tool has been designed to be used in over 15 different activities.- Developed sales tools for accredited practitioners to promote the TMS suite of tools.- As Master Trainer, I delivered accreditation workshops for the Team Management Profile, Opportunities-Obstacles Quotient Profile and Linking Leader Profile.- Responded to queries from accredited practitioners and coached them through more tricky client situations.

DDI is a global leadership consulting firm that helps organisations hire, promote, and develop exceptional leaders. From first-time managers to C-suite executives, our commitment is to be by your side to help you tackle leadership challenges that impact your 480-minute workday.As a senior member of the Australian team I supported both Australian and global DDI clients for their APAC locations across most business sectors. This involved working closely with various stakeholders to determine their leadership development needs and create customised learning journeys.Certified to deliver DDI content:- Business Drivers Session Facilitation- All Front-line Leader Training Courses- All Mid-level Leader Training Courses- All Facilitator Booster Sessions- Targeted Selection Behavioural Interview Courses- Manager Ready Assessment Feedback- Leadership Mirror 360 Feedback- Hogan Assessment Feedback- Card Sort Business Driver and Competency Development- Immersive Competency Assessment Role PlaysAs a facilitator, I delivered over 100 virtual and in-person sessions with an average evaluation score of 4.59/5.00. (Meeting expectations = 4.00/5.00). Across all consultants I consistently had the highest number of client billable hours (includes facilitation, coaching, content design & customisation, assessments).Developed and delivered a series of custom webinars and development sessions on topics including:- Leading Change in the Digital Era (included Digital Mindset assessment tool)- Leading Hybrid Teams- Executing Strategy Effectively- Creating a Leadership BrandWorked with clients end-to-end: determined their business drivers for success, developed a set of leadership competencies, assessed against these competencies to uncover gaps, and then delivered a bespoke leadership program to close the leadership gaps.

Supporting North American clients across Canada, I helped clients build integrated leadership development programs that are directly aligned with their strategic business goals. Spanning across all leadership levels, these solutions enabled our clients to accelerate talent growth to build a sustainable bench, and ensure alignment across functional teams. I developed and delivered two unique interactive Diversity, Equity & Inclusion sessions for virtual and in-person settings. One was an experiential "boardgame style" activity for a global retailer that was delivered to store managers and assistant managers. The other was a traditionally-delivered leadership session focused on unconscious bias, microaggressions, intersectionality of diversity and inclusion for a North American energy company.As a facilitator of leadership development training I use my specialist knowledge from oil and gas, mining, utilities, consulting and financial industries to tailor sessions to meet the specific needs of the clients. I delivered over 150 highly interactive Virtual Classroom sessions to front-line and senior leaders on the following topics:- Conversations to Connect with Others- Creating a High Performing Team- Leading in a Virtual Environment - Mastering Emotional Intelligence (EQ)- Diversity, Equity & Inclusion- Driving Change - Delegation and Coaching Skills- Effective Interviewing Skills- Providing Effective Feedback- Leading Productive MeetingsAverage evaluation score across all training sessions was 4.57/5.00.

Primarily focused on organisational effectiveness, leadership development and team effectiveness with Canadian Natural Resources. Working mostly with intact teams, I uncovered both team and leadership development needs. Based on needs I created and facilitated training in the areas of:- Creating Alignment & Leading Change- Team Purpose & Goal Setting- Role Clarity & Personal Accountability- Building Trust & Shared Leadership- Effective Communication & Handling Conflict- Self Awareness & Influencing Others- Strategic Work & Decision Making- Coaching & Performance Management- Delegation & CommunicationKey Deliverables:- Developed and facilitated an ongoing 6-day leadership program, delivered off-site to the SVP, VP and Manager level. Focusing on leadership presence, understanding yourself and others, building trust, delegation, decision-making, performance management, feedback, corporate alignment, team engagement, strategic thinking and coaching.- Developed and facilitated an ongoing 3-day management program for front-line leaders, tailored to leaders in the field. Focusing on accountability, understanding yourself and others, effective communication, motivating staff, delegation and coaching.- Worked with senior leaders and executives to develop and facilitate more than 100 unique full-day team-building sessions for various clients to establish the foundations of a high-performing team within their context, set a team purpose, team vision and goals, increase engagement and to work more strategically on their business issues.- Delivered over 200 Insights Discovery™ full-day and half-day workshops, focusing on understanding your own personality preferences and those of others and to develop strategies to better connect with others and build relationships.- Worked with a number of Boards of not-for-profit organizations, assisting them with governance and leadership practices.

I challenge, motivate, inspire and grow my clients. I'll move you to the next level and then some. I specialize in working with business owners and entrepreneurs who want to grow their businesses and make a difference. Build your leadership, grow your sales, manage the team, exceed your personal limits.Key Deliverables:- Developed and delivered a seven session Professional Sales Program for professional service providers. The difference as a professional service provider is that you are selling your own services, which increases the importance of developing trust. Selling these services relies on demonstrating value through creating personal impact at an emotional level, building credibility through effective success stories, effective networking, handling objections. Along with one-on-one coaching this program helped to create a culture of selling within the company, and generated sales of numerous major clients.- Developed multiple sales courses for a large multi-national company, focusing on building networks, approaching prospects, developing a positive attitude, understanding and influencing others, handling objections, creating your "why", building a sales plan and achieving your top priorities. Additionally there were many product related courses. This was the primary content used to build an in-house university-style program. In all over 100 courses were built.

Working in a small team, I developed multiple sales and personal development courses. All training courses were designed to be delivered by individuals with varied facilitation skill levels.Content focused on:- High-Performing Teams- Creating Your "Why"- Building Networks- Approaching Prospects- Developing a Positive Attitude- Understanding and Influencing Others- Handling Objections- Building a Sales Plan- Achieving Your Top Priorities.Additionally there were many product-related courses and tools. This was the primary content used to build an in-house university-style program. In all over 100 courses and tools were built.

Corporate Trainer and Leadership Coach for a multi-national land investment company. Worked closely with the VP level in the company to develop customised sales and leadership programs which were delivered both internally and to external business partners. This included group training and facilitation, one-on-one coaching and keynote addresses. Facilitated training sessions in Calgary, Toronto, Vancouver and Edmonton.Key Deliverables:- Developed and delivered a customised leadership development program. The program consisted of nine modules, delivered in-house to the VP and Manager level.- Developed and delivered over 20 sales training modules for a multi-national investment company with a sales force of 70. Sales modules focus on all aspects of the sales process from planning the approach, initiating contact, establishing credibility, handling objections, up-selling and cross-selling, closing the sale and generating referrals.- Coached Sales VPs and Senior Account Managers to better manage and motivate their sales teams to improve sales.- Developed and facilitated a two-day sales symposium with sales people from seven different countries, designed to facilitate learning across teams and develop best practices.- Developed a “New Salesperson Induction Program”. The five-day program addressed the sales process and included industry information, product knowledge.- Facilitated training sessions and workshops focused on Microsoft Windows and Microsoft Office Word, Excel and PowerPoint.

A certified Dale Carnegie Course trainer. Experienced in bringing the best out of people and moving them forward to the next level in their own personal and professional performance.The process to become a Dale Carnegie Course trainer included approximately 250 hours of intense training and coaching to reach the high level of facilitation skills expected to successfully deliver the program. Achieved 99% rate in meeting and exceeding client expectations through delivery of programs.The Dale Carnegie Course covers five drivers of success - increasing self-confidence, strengthening communication skills, improving people skills, developing leadership skills and reducing stress. This is done through a participative, enthusiastic learning environment where course participants learn through trial and success.Coached over 250 clients one-on-one to set goals, improve their communication and interpersonal interactions, both in a work and personal setting.Coached professionals from various industries one-on-one to improve their public speaking and presentation skills.

* Top Salesperson in Canada ** Ranked #33 in sales for Dale Carnegie Training worldwide.*Focused on developing new business and maintaining existing accounts. Worked with corporate and individual clients in southern Alberta and managed the Red Deer territory in both a sales and training capacity, where I more than doubled the business.

Roles include Marketing Manager, Direct Marketing Manager, Advertising Account Manager and Media Advertising Sales.Industries include automotive, travel, advertising, membership and retail.Responsibilities included managing a marketing team; creating and executing annual advertising and marketing plans; creating and marketing a custom website; executing promotions; executing direct marketing campaigns and directly generating sales.Led the development and creation of a corporate intranet for a large automotive dealership.Developed a new corporate website with innovations to increase website traffic and sales by 50% in 12 months.