Page Mccarthy Email & Phone Number

Raleigh, Nc & Boston, Ma Area

Managing reporting and analysis and driving process improvement for the Sourcing, Marketing, eCommerce and Pro Remodeling functions.• Completed tracking and reporting of over $15M in 2017 incremental merger-related synergies and presented final data to Finance. • Creating formal reporting and analyses to measure Sourcing team performance, including YOY spend, report card for Sourcing benefits and tiered rebate tracking. Performing ongoing documentation and making improvements to processes and reports.• Creating simpler and more efficient processes for forecasting and allocating vendor rebates to improve accuracy, completeness and timeliness.• Developing improved process for eCommerce reporting utilizing internal data and inputs from Google Analytics and SalesForce.com. • Managing data gathering for new Engagement and Loyalty programs to drive incremental sales and customer retention in the Pro Remodeling segment. Participating in results monitoring against goals following launch.• Optimizing search results for BMC’s intranet site through addition of aliases and promoted results.

Raleigh, Nc & Boston, Ma Area

Member of leadership team tasked with expanding customer base and driving profitability of building supply distribution business through creation of ecommerce capabilities.• Created and executed product content strategy for new ecommerce initiative, BuildWithBMC.com. Developed database to manage product file, track progress and produce weekly status updates. • Hired, trained and managed content team of 12 interns and temporary associates. Worked with cross-functional partners to create content for over 40,000 items including development of assortment criteria, sourcing of product information and images from suppliers, creation of web style guidelines, content review/validation and association of related products and other incremental elements. • Documented procedures and implemented process improvements throughout all project stages.• Contributed to requirements development, user interface (UI) reviews, and post-sprint demos. Partnered with the web solutions provider to define content data load templates and cadence.• Led User Acceptance Testing for initial launch ensuring successful completion of 212 scripts on 3 platforms. Developed training/resource materials, tracking tools and communications.• Led integration synergy tracking following Stock Building Supply merger with BMC. Analyzed supplier contracts, COGS improvements and purchases to validate over $22 million in year 1 gains for Sourcing.

Led generation of bottom line improvement through management of back-end rebates, process improvement and promotional results analysis.• Established plan to process, track and collect customer-specific and promotional rebates effectively. Supported significant YOY growth, including a 38% increase in 2012 to $122M, and achieved a 77% reduction in open balances at year-end.• Partnered cross-functionally to analyze promotional activities including online offers, sales incentives and direct mail pieces that generated incremental sales and margin of $10M and $4M, respectively, in 2012. Provided guidance on data sourcing, validation and reporting to Marketing during development of customer insight database.• Led process improvement efforts, including sponsorship of Lean Six Sigma projects, to streamline and simplify sales support activities. Achieved process time reductions of up to 40% and increased positive customer feedback. New processes have consistently met or exceeded SLAs.• Developed associates through 1-on-1 coaching, stretch assignments, cross-functional project participation and individual development planning. Proven track record of hiring high potential associates.• Directed creation of decision support tools to shape strategy through communication and consolidation of sales data, promotional activity results and supplier-specific information.• Provided leadership following acquisition of Corporate Express to focus limited resources on highest priority integration deliverables. Spearheaded effort to streamline processes while transitioning roles and responsibilities. Developed process and partnered with Pricing department to enable smooth transitions for 1000’s of accounts.• Led Merchandising efforts related to account migration from legacy Corporate Express ordering platform to go-forward system. Developed process and partnered with Pricing department to enable smooth transitions for thousands of accounts.

Drove profitability and customer acquisition & retention improvement for B2B mid-market programs.• Determined product selection and pricing for mid-market programs that exceeded $1B in annual sales. Recommended innovative approaches to product presentation and messaging. Achieved consistent year over year margin stability or improvement.• Led development of Contract business unit’s online promotional platform (Special Offers). Developed processes for product selection, limited-time pricing, forecasting and results measurement. Partnered with Marketing to develop a supplier program to generate incremental funds.• Managed Special Offers program to earn incremental sales and margin as well as customer engagement. Achieved consecutive years of sales growth with average annual incremental sales of $2.2M. Negotiated marketing funds and additional product placements generating an average of $440K annually. • Created Link Plus custom pricing and guest registration processes. (Link Plus - a mid-market sales program.) Managed production of reports and was the go-to contact for all Link Plus issues. Recognized for superior support of the Sales organization with a Sales Excellence award for 2007. • Led cross-functional effort to develop a forecasting tool to support all promotional activities within the Contract business unit. Provided requirements, design guidance, testing execution and final approval.

Led continuous improvement for Link Plus program pricing, margin and price impression; exceeded Link Plus margin budget for four consecutive years. Developed accurate forecasts for sales and order volumes from online transactions as they ramped up to support budgeting and Customer Service staffing; ahieved annual variances between 0.05% and 2.5%.

Originated and implemented Link Plus program pricing strategy and led development of eCommerce reporting and customer support for mid-market sales team.

Assistant Manager of Analysis 1995 - 1996Lead Merchandise Analyst 1992 - 1995Merchandise Analyst 1991 - 1992

Bachelor Of Science (Bs), Mechanical Engineering

Completed Various Courses Including Accounting, Probability, Statistics And Economics Toward An Mba