Pratiksha Ahuja Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

● Assessing and supervising cross-functional teams consisting of tech and non tech teams.● Collaborating with stakeholders to strategize project scope, schedule, budget and projectplans, pinpointing potential risks, developing mitigation plans, and overseeing projecttimelines.● Engaging closely with cross-functional teams to get high-quality products and new featuresbuilt, tested, and released on a regular cadence to customers.● Collaborating with technical stakeholders, understanding user needs, and spearheading thetechnical aspects of project development to meet strategic objectives effectively.● Providing insights and recommendations to enhance overall strategy deploymenteffectiveness.● I actively engage in mentoring, training, and fostering the career advancement of teammembers within the organization.● An essential aspect of my role involves fostering a culture of continuous learning anddevelopment within the team, focusing on both technical proficiency and soft skills such ascritical thinking, emotional intelligence, and adaptability.● In my capacity, I identify and mobilize appropriate resources for each project, delegateresponsibilities, and establish clear milestones and launch schedules to ensure timelyproject completion.● With a blend of cross-functional business acumen and technical expertise, I track progress,resolve bottlenecks, and manage escalations, ensuring alignment with business objectives.● Regularly, I present comprehensive insights and solutions to senior leadership, distillingcomplex issues into easily understandable formats.● I actively foster teamwork, communication, and collaboration among diverse teams withcompeting priorities, driving collective commitment to shared objectives.● I lead the efficient delivery of a large-scale project, ensuring its successful implementationand completion.

Mumbai, Maharashtra, India

• Led and mentored a team of 20 QA members, fostering a strong workplace culture.• Worked on creation of comprehensive API Test Scripts and XML Scripts validation (including web servers and services).• Utilized Maven, TestNG along with Selenium for test automation• Demonstrated proficiency with web/rest services automation testing tools.• Utilized Jira, TFS, ADO and SharePoint for defect tracking and task management.• Utilized proficiency in automation testing tools and SQL queries.• Took the lead in ensuring the quality of features from the initial stages, including devising test cases, formulating test strategies, and successfully launching the features.• Conducted comprehensive testing tasks across web applications from start to finish.• Developed test cases and use cases, executed tests, worked on troubleshooting by debugging.• Coordinated and monitored the execution of test cases.• Oversaw the identification, reporting, and tracking of defects, ensuring that they are properly documented, prioritized, and addressed.• Oversaw the allocation and optimization of resources, including budget, personnel, and equipment, across project teams.• Gathered feedback from stakeholders, analyzed performance, and recommended improvements for future programs.• Managed training, onboarding, and mentoring for new QA team members.• Maintained accurate and compliant records to meet customer demands.• Conducted premium calculations for a US-based client in Auto, Homeowners, and Rental Owners LOBs.• Developed comprehensive end-to-end scenarios for rating and prorata testing.• Expertise in testing Duck Creek forms, policy transactions, and User Admin.• Created a Requirement Traceability Matrix (RTM).• Implemented test automation using the Test Automation Center (TAC) tool.• Created Deferred tasks' tracker to avoid missing any tasks dependent on future sprints/backlogs.• Worked as a BAt, gathering and presenting client requirements to the development and QA teams.

Mumbai, Maharashtra, India

• Acted as a liaison between the client's business team and QA team.• Automated manual tasks to accelerate processes and meet client expectations.• Served as the point of contact (POC) for multiple functionalities, providing guidance to the QA and development teams as well as new team members.• Managed test effort estimation, planning, and ownership of test artifacts, including scenarios, plans, cases, scripts, RTM, and defect analysis reports.• Coordinated with onshore BAs/BSAs for requirement clarifications and closely collaborated with onshore and offshore developers to promptly address priority issues and prevent escalations.• Prioritized the triaging of defects reported during UAT, proactively validating reported issues in different environments.• Assisted developers in tracing and resolving reported issues during execution, reducing turnaround time.• Took responsibility for task planning and allocation among QA team members in each sprint cycle, closely monitoring progress to meet deliverable timelines.• Supported the smooth onboarding of new QAs into the policy/billing team, conducting functional knowledge sessions on project-specific LOBs, policy administration, transactions, and user admin.• Developed comprehensive functional and non-functional requirements.• Excelled as a Business Analyst in gathering and presenting client requirements in an understandable format.• Ensured high-quality articulation and representation of business requirements throughout project lifecycle.• Established and maintained a requirement traceability matrix.• Gathered, documented, and tested requirements based on user specifications.• Offered solutions through great analysis to satisfy customer demands.• Estimated tasks for business requirements, tracked progress, and provided status reports.• Offered support in analyzing application problems, researching solutions, evaluating business requirements, and developing business cases.

Mumbai, Maharashtra, India

• Led and represented QA team progress to clients and onshore stakeholders.• Collaborated with Product Owners to review and evaluate requirements for testability, providing feedback to define functionalities.• Reviewed test plans to ensure comprehensive coverage of functional requirements.• Conducted requirement analysis and documented scenarios for a Personal Lines Insurance Policy system.• Contributed to root cause analysis for identifying failures and errors.• Monitored bug resolution, tested fixes, and offered QA perspective to assist developers in addressing ongoing issues.• Maintained up-to-date test scripts and cases reflecting current requirements.• Evaluated product function, performance, and design compliance with standards and customer needs.• Recommended changes to optimize software performance and usability.• Gathered, analyzed, and validated documented requirement specifications and change requests.• Supported Business Analysts in creating and modifying high-level scenarios with detailed requirement documents.• Utilized Regression Runner tool to create comprehensive XML Test Scripts for back-end testing using XPath and XML.• Followed Test Cycles and Defect cycles.• Acquired proficiency in tools like Selenium, MS Team Foundation Server, Duck Creek Example Author, Example Trace Monitor, Example Utilities, Accenture Delivery Accelerator Platform (ADAP), and SharePoint 2010.• Conducted Knowledge Transfer sessions for new team members.• Automated processes using Java and VBA to reduce manual intervention.• Prepared weekly test completion, effort savings, and daily status reports.• Provided estimates for test deliverables.

Bachelor Of Engineering - Be, Computer Technology

Diploma, Information Technology