Paige Heiser Email & Phone Number

Newport Beach, California, United States

Newport Beach, California, United States

• Cultivated and maintained strong relationships with concierge at influential hotels-making lasting connections that resulted in winning over sales
• Utilized brochures I designed and developed to spread product knowledge to leads, concierge, and local shops resulting in increasing profits from sales
• Applied knowledge and expertise I gained to assist with questions clients and members had-providing high end customer service
• Designed and executed social media and email marketing strategy for five business units within SailTime,Newport Beach-resulted in brand awareness and increasing profits from sales
• Created social media and web marketing ads for five business units - used Yelp, Facebook, and Google Ads while managing and staying within budget
• Increased social media platform followers by an average of 109.5% within one year as well as created mass campaigns to increase revenue for all five business units

Newport Beach, California, United States

• Accomplished sales goal of closing eight charters a month by reaching out to past clients and marketing to new leads via email and social media
• Built and maintained relationships on a quarterly basis with local hotel concierge to promote sales with the marketing material I developed
• Identified and implemented quarterly KPI's to ensure personal goals were being hit
• Succeeded in being able to manage scheduling, provide excellent customer service, create marketing material, and manage finances for five business units within an eight-hour day
• Managed a team of ten USCG Captains and maintained excellent relationships and communication with the team to improve operations
• Established the trust of the Captains by instituting a servant leader approach and being respectful

Long Beach, California, United States

• Worked in a small group resulting in strong teamwork/collaboration skills
• Created promotional material such as flyers, posters, and social media posts for college events
• Evaluated the effectiveness of marketing and analyzed how to improve attendance and participation at events
• Gained social media followers by creating fun and engaging video content

Orange County, California Area

• Utilized excellent interpersonal communication skills to establish, maintain and develop strong relationships with professors, students, and University vendors
• Led and managed new hires creating a successful team of Front Desk employees for the leadership building
• Maintained a clean and organized front office reception area providing a professional work environment
• Acquired a high level of professionalism and office etiquette resulting in being recognized as a well-respected and driven employee
• Managed and administered vendor equipment rental making sure every item was properly checked out and accounted for

Chino Hills

• Attained monthly sales goal by creating lasting relationships with leads
• Initiated and maximized new contacts by reaching out to new leads and spreading awareness of Orangetheory throughout the community
• Established trust of client by building a relationship and focused on what sales strategy worked best for each individual lead
• Researched and memorized company policies to successfully answer clients questions resulting in winning over clients trust
• Preformed front desk responsibilities with a high degree of accuracy like booking classes, handling membership payments, sending emails, and filing paperwork

Orange County, California Area

• Worked in team of three resulting in strong teamwork/collaboration skills
• Exceptional with scheduling, budgeting finances, and creating reports for events held by the Peer Health division
• Communicated with outside vendors and successfully negotiated deals for events held on campus
• Instructed classes on mental health, domestic violence, etc. to spread awareness that having a healthy lifestyle is important
• Created promotional material such as flyers, posters, and social media posts for mental and physical health events
• Evaluated effectiveness of marketing and analyzed how to improve attendance and participation at events

Newport Beach

• Excellent interpersonal, teamwork, and relationship-building skills which resulted in high customer satisfaction
• Trained new employees on how to use POS system, stock store, prepare food, fill out order forms, and follow opening and closing procedures
• Worked to resolve guest concerns and conflicts objectively, gaining customer loyalty
• Ability to thrive in fast-paced environment with high volume face-to-face interactions
• Initiated cleaning and maintaining health standards resulting in award of cleanliness from health inspector
• Adhered to the Marriott’s core values in all interactions with customers and employees, creating a positive environment at the Market Place