Paige Denney Email & Phone Number

Georgetown, Kentucky, United States

-Develop and deliver training materials including DDI, OpenSesame, and leadership content-Create learning solutions for internal and external team members-Administer LMS Workday system needs for learners-Provide orientation and training on new course material-Identify new potential learning projects-Monitor training and personnel records including compliance reporting, and review evaluations for training effectiveness

Georgetown, Kentucky, United States

Supporting clients with wide range of consulting and design services.- Operational Workflow Review- Instructional Design- SOP and KPI review and creation- Start-Up / Entrepreneurial Business Consultant- Training and Learning Development- Team and Professional Development Design and Experience- Utilize SCORM, ADDIE, Articulate 360, iSpring + design documents with storyboardsNotable Clients: Full Circle Wellness, Tri-County Red Wing Shoes, The Learning… Show more Supporting clients with wide range of consulting and design services.- Operational Workflow Review- Instructional Design- SOP and KPI review and creation- Start-Up / Entrepreneurial Business Consultant- Training and Learning Development- Team and Professional Development Design and Experience- Utilize SCORM, ADDIE, Articulate 360, iSpring + design documents with storyboardsNotable Clients: Full Circle Wellness, Tri-County Red Wing Shoes, The Learning Agency/DARPA, Unexpected Blessings Adoption Agency and FoundationAdditionally offer the following services and products:Drone photography/video servicesLocally-made organic elderberry syrupAspire Journal author Show less

Cincinnati, Oh

Notable Clients: OCEAN Programs, Dart Rush, Hobsons, Riding Forward, Crossroads• Manage program development for individuals, entrepreneurial startups, and non-profit organizations• Provide process improvement and thought leadership in customer experiences through staff learning and development• Execute communications strategy across organizations (Social Media, MailChimp, CERKL, and Sawa.ai)• Develop and revise training content based on needs analysis, industry trends, and… Show more Notable Clients: OCEAN Programs, Dart Rush, Hobsons, Riding Forward, Crossroads• Manage program development for individuals, entrepreneurial startups, and non-profit organizations• Provide process improvement and thought leadership in customer experiences through staff learning and development• Execute communications strategy across organizations (Social Media, MailChimp, CERKL, and Sawa.ai)• Develop and revise training content based on needs analysis, industry trends, and organizational key performance objectives• Onboard and mentor peers in best practices for Salesforce, soft skills, technical systems, and procedural trainings• Develop and increase volunteer support for non-profit fundraising events through training and communications• Grassroots business development, sales, and account management Show less

Georgetown, Kentucky, United States

Covering Ohio, Kentucky, and Tennessee Region for Operations, Sales, and SystemsRegional for a full-service staffing company covering light industrial/manufacturing*Manage & develop full-cycle recruiters in KY, OH, TN*Provide operational process improvement for customer experiences using training development & customer service tools*Execute sales, training & development, & marketing comms strategy (Social Media, Badger CRM, Direct Mail, MS Office, Canva, and… Show more Covering Ohio, Kentucky, and Tennessee Region for Operations, Sales, and SystemsRegional for a full-service staffing company covering light industrial/manufacturing*Manage & develop full-cycle recruiters in KY, OH, TN*Provide operational process improvement for customer experiences using training development & customer service tools*Execute sales, training & development, & marketing comms strategy (Social Media, Badger CRM, Direct Mail, MS Office, Canva, and Avionte)*Conduct learner analysis & create design content for e-Learning, in-person & digital instruction platforms to accommodate adult learning theories*Lead change management efforts for new system implementations*Develop & revise training content with needs analysis, industry trends, & organizational KPI’s*Onboard & mentor staff in best practices for soft skills, technical systems, and SOP’s*Launch new branch with 7 new sales clients & recruiting over 400 new employees *Innovative approach to staffing industry by leveraging community relationships, mobile recruiting efforts, & guerilla marketing tactics Show less

Cincinnati Area, Oh

• Recruit, train, and manage 500+ volunteers and 15+ direct reports to support major non-profit and partners• Create and execute surveys, appreciation and training events, and recognition milestones• Implement onboarding and ongoing training materials using budget conscious systems application products (Prezi, Canva, Jing, and MS Office)• Process improvement training yields 10% increase in key performance indicators annually• Create matching system for volunteers and skills… Show more • Recruit, train, and manage 500+ volunteers and 15+ direct reports to support major non-profit and partners• Create and execute surveys, appreciation and training events, and recognition milestones• Implement onboarding and ongoing training materials using budget conscious systems application products (Prezi, Canva, Jing, and MS Office)• Process improvement training yields 10% increase in key performance indicators annually• Create matching system for volunteers and skills through technical indicators and personnel development• Identify, organize, and develop training needs, mentorship, and process improvement• Establish and assess instructional design delivery systems through online learning management systems, workshops, train the trainer, and facilitating hands-on experiences Show less

United States And Canada

• Spearhead operational sales training as specialist, increasing customer satisfaction and revenue over 9%• Implement change management as subject matter expert (SME) in two major company-wide technical system upgrades• Research adult learning methods through evaluations and compliance data analysis• Update instructional design resulting in reduction of 5% redundancy across 70 instructor-led and digital eLearning courses• Facilitate in-person and virtual courses for Siebel /… Show more • Spearhead operational sales training as specialist, increasing customer satisfaction and revenue over 9%• Implement change management as subject matter expert (SME) in two major company-wide technical system upgrades• Research adult learning methods through evaluations and compliance data analysis• Update instructional design resulting in reduction of 5% redundancy across 70 instructor-led and digital eLearning courses• Facilitate in-person and virtual courses for Siebel / Oracle CRM product to over 5,000 adult learners across North America• Mentor peers to increase their training delivery and field support troubleshooting skills• Golden Circle Awarded (110% of quarterly sales goal) annually 2005-2010, President’s Circle Awarded 2009 (Golden Circle for all 4 quarters) Show less

• Developed, implemented, and executed short term sales strategy to increase long-term, high-impact sales.• Provided total account management for regional impact at hotels lacking sales focus and/or resources.• Built and sustained strong relationships with local contacts for top global accounts.• Reviewed market dynamics for competitive set and implement productive solutions.• Solicited prospective accounts increasing market share by 15%.• Partnered with revenue management… Show more • Developed, implemented, and executed short term sales strategy to increase long-term, high-impact sales.• Provided total account management for regional impact at hotels lacking sales focus and/or resources.• Built and sustained strong relationships with local contacts for top global accounts.• Reviewed market dynamics for competitive set and implement productive solutions.• Solicited prospective accounts increasing market share by 15%.• Partnered with revenue management and executive teams to generate corporate accounts.• Conducted and coordinated site inspection for hotels meeting and exceeding brand standards.• Spearheaded lead development by uncovering new customer knowledge generated from operations training.• Actively engaged in industry events with the CVB, local, and national organizations.• Earned Trainer II Certification through Marriott Learning and Development Show less

Greater Chicago Area

Represent IL, IN, WI, MO, KS, and IA select service hotels through Central Northwest Regional Sales Office.• Represented 166 Marriott brand hotels within the region by providing phone and electronic quotes.• Effectively managed 30+ daily calls and lead entries for represented hotels.• Successfully prepared proposals, presentations, and executed group sales agreements.• Assisted with development of business processes and training procedures with the Select Service team.•… Show more Represent IL, IN, WI, MO, KS, and IA select service hotels through Central Northwest Regional Sales Office.• Represented 166 Marriott brand hotels within the region by providing phone and electronic quotes.• Effectively managed 30+ daily calls and lead entries for represented hotels.• Successfully prepared proposals, presentations, and executed group sales agreements.• Assisted with development of business processes and training procedures with the Select Service team.• Increased group and extended stay business by 9% through implemented sales and marketing initiatives• Sales and Events Systems “Subject Matter Expert” - assisted in web-based upgrade implementation.• Received Golden Circle Achiever (110%+ Goals Met) for the year 2009 and multi-quarter in 2010, ShopCall 100 Point Club.• Completed Trainer I Certification (New Hire Orientation) through Marriott Learning and Development Show less

Represented 7 select service Marriott hotels in Cincinnati, with a focus on the Blue Ash territory. Represented Cincinnati preferred hotels at travel agency visits and various networking events.

Sales Manager for two extended stay hotels in Blue Ash/Cincinnati. Integral part of front desk associates development in sales efforts. Sales Team representative to train area associates in the STAT's training class, May 2006.

Sales manager for extended stay hotel

Educational/Instructional Technology

Completed a professional development graduate certificate for Instructional Design to pair with my Learning and Development background.

Education record

Activities and Societies: Gustavus Adolphus Swim Team Worked for Gustavus Alumni Foundation contacting past alumni, parents of alumni.

Hotel, Restaurant, And Tourism Management, Hospitality

Activities and Societies: Residential Advisor, University Tickets and Service Desk, Resort and Property Management Association Traveled.