Currently a supervisor at Jack Astor's where my strong customer service skills are an asset in ensuring a high quality experience for every guest. Help maintain profitability, labour costs and the overall everyday running of a 500+ capacity restaurant with a 100+ staff. As the former head day hostess and administrative assistant at Jack Astor’s where I help maintain the successful flow of one of the busiest restaurants in downtown Toronto. My responsibilities include, helping with inventory of uniforms, ordering menus and office supplies when needed, all while being the first point of contact in person and on the phone. At Sephora I was floor managing during peak hours and was required to think quickly and independently when situations arose with clients, and making sure fellow colleagues were staying on task and keeping track of hourly sales. Helped with leading Sephora conference calls on business initiatives and was also involved with coaching and training. For the last two years during TIFF, I worked as a publicist for Bonne Smith at Star PR on behalf of Mongrel Media, to ensure that the directors, stars and journalists were able to fulfill their important duties. I was responsible for making quick decisions, staying calm under pressure and clearly communicating with all parties involved to keep to everyone’s schedule.