Paisley Bittner Email & Phone Number

San Diego, California, United States

San Diego, California, United States

• Managed lease administration team; Trained and supported all new teammates; Ensured quality control in overall work output by team
• Reviewed and abstracted client leases to ensure valuable rights are identified and costly traps are avoided
• Oversaw client communication; Liaised between clients and landlords to ensure smooth communication and timely responses
• Processed client invoices to guarantee on-time, accurate payments; Communicated with external parties when updates and reviews were needed; Reviewed ledgers for payment discrepancies
• Conducted desktop reviews of annual reconciliations; Coordinated with Audit team on escalated requests

San Diego, California

• Responsible for internal culture building and maintenance; planned and executed internal events, including a 4-day, multi-location event with over 5,100 invitees
• Executed multiple marketing efforts, including a mailer of over 4,000 books, working cross-departmentally with Marketing, Finance, Operations, and Brokerage teams
• Oversaw Front Office Management team to ensure proper budgeting and ordering of office supplies, office organization, and culture consistency for all locations
• Implemented and streamlined various procedures from database management to inventory storage organization; created documentation for training purposes

San Diego, CA

• Acted as a liaison between CEO & COO and multiple departments on various initiatives such as meeting agendas, client leads, and project updates
• Handled all incoming company leads and coordinating CRM system

Greater San Diego Area

• Built, educated, maintained and serviced an exclusive network of buyers looking for a private inventory of distressed real estate in San Diego County
• Acquired an inventory of off-market properties; Toured properties with buyers and assess rehab costs and after repair values
• Collaborated closely with team members to understand inventory and increase sales numbers
• Attended networking events as a representative of NetWorth Realty to share our company initiatives and enhance our buyer base

• Consistently prospected & cold called wedding pros in order to share value of partnership and to increase The Knot's market presence
• Developed successful marketing campaigns for both large businesses and small start-up companies while constantly reaching and exceeding team goals
• Coordinated cross-departmentally to ensure that partners received the highest possible level of service

New York, NY

• Continued to assist in escalated venue and couple customer service inquiries; ensured that the best possible service is being provided to all clients
• Worked cross-departmentally to create new marketing material, products, and overall voice of Venue Concierge
• Developed and tracked KPIs of Venue Concierge team
• Prepared weekly 1:1 meetings with team members to track progress and client management; assisted with raising and maintaining a high Net Promoter Score

New York NY

• Maintained above-average venue event bookings; experienced 767% growth in bookings from 2015 to 2016
• Worked closely with Director and other Team Leads to interview, train, and track the development of new and existing employees, while growing my regional team from 4 employees to 13 employees in a 4-month period
• Sustained high levels of customer service while managing portfolios of both couples and venues

New York, NY

• Assisted in the development of a start-up department by providing ideas and feedback from hands-on experience
• Researched venues across the U.S. and curated personalized, detailed recommendations for clients
• Worked directly with venue partners to update and maintain accounts

Bay Shore, NY

• Executed day-of planning for wedding of client; meet with clients and vendors to review final details of event
• Facilitated and maintained positive relationships with clients and vendors
• Provided any necessary assistance to client before and on day of wedding
• Assured that event runs smoothly according to predetermined timeline
• Assisted in set up and break down of event
• Executed decoration of particular aspects of wedding

Easton, MA

• Trained new employees on office policies and procedures
• Maintained confidentiality while viewing private student documents
• Exhibited strong customer service skills while assisting parents and students
• Organized, documented, and filed student financial information

Coram, NY

• Developed rapport with customers to gather information and identify product needs
• Performed office duties including filing, processing appointment requests, and sales calls
• Evaluated inventory and submit new orders as needed; maintained proper stock of all products in store
• Designed various displays and advertisements for products in store

Randolph, MA

• Welcomed and toured clients around facility and explained room descriptions
• Consulted with clients to create estimates for their particular event
• Set up for events at facility such as weddings, expos, birthday parties, and luncheons
• Assisted clients with understanding facility functions
• Advised clients of the most beneficial and appropriate organization of room for event
• Met with various vendors for clients to utilize for their events

Manhattan, NY

• Consulted with brides to determine appropriate bridal gown styles
• Reviewed sales contracts with customers and prepared the order paperwork
• Assisted bridal consultants in selecting gowns and dressing brides
• Attended gown designers’ trunk shows to learn different styles, materials, and new trends in the industry
• Set up and assisted models in preparing for fashion shows during New York Bridal Fashion Week
• Selected gowns and accessories for brides, provided styling advice