PƤivi Patala

PƤivi Patala Email and Phone Number

šŸ’«People centered change management expert, competence development, project management and human resource professional šŸ’« @ Change Partners Finland Oy
PƤivi Patala's Location
Helsinki, Uusimaa, Finland, Finland
About PƤivi Patala

I believe that all business changes can be implemented in a way that puts people at the center. By leading with the human side, the best results are achieved in changes that depend on the transformation of people's behavior.Right now I work as a Service Manager in the realm of business development and coaching services. I have experience in competence development, HR-consulting, business coaching, business development and project management almost my entire career. My expertise has grown over the years across various industries and companies, where extensive business transformations have been carried out. Themes I have had the opportunity to work with:- Project management and team management - Business development & operational Improvement- Supporting HR- management and supervisors- Change Negotiations and large transformations - Corporate mergers and business integration- Career Coaching, competence Development & employee Well-being- Recruitment processes and workforce AcquisitionAre you planing new project, implementing change or seeking a skilled HR-consulting and competence development professional to support you and your organization? Please don't hesitate to reach out so that we can discuss potential collaboration opportunities šŸ¤ Thank you warmly for your trust šŸ¤Best regardsPƤivi PatalašŸŒ€paivipatala@hotmail.com šŸ“ž+358 504420185Keywords: Change management, competence development, project management, project manager, outplacement, coaching, business development, human resources development, operational development, human resources

PƤivi Patala's Current Company Details
Change Partners Finland Oy

Change Partners Finland Oy

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šŸ’«People centered change management expert, competence development, project management and human resource professional šŸ’«
PƤivi Patala Work Experience Details
  • Change Partners Finland Oy
    Service Manager
    Change Partners Finland Oy Feb 2024 - Present
    Helsinki, Uusimaa, Finland
    We help organisations in building change management capabilities through training, coaching and consulting. We operate as representatives of Prosci's change management consulting and coaching business in Finland.My responsibilities include operational business execution and development, sales, customer relationship management and development, customer experience development, ensuring the success of coaching and consulting projects. I also handle financial management tasks and develop marketing. Achievements:I have successfully supported front-line staff, senior management and HR decision makers in leadership, skills development and project management. I have also contributed significantly to business growth and delivered value to clients through strategic change projects.Competencies used in the job:Business development, change management, leadership, people management, project management, customer focused sales and process development.
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  • Eezy Flow
    Project Manager & Prosci Training Manager
    Eezy Flow Oct 2022 - Feb 2024
    Helsinki Metropolitan Area
    After years in career coaching and operational development it was time to do new things! I worked as a Project Manager in the Prosci Change Management team at Eezy Flow. I was responsible for the design and implementation of knowledge development, leadership coaching and consulting projects. I also managed reporting, sales and marketing and related process development. I was also responsible for new customer acquisition and continuous business development.Achievements:I significantly improved the efficiency of new customer acquisition and sales development, which led to business growth. I improved process efficiency and increased customer value through consulting and management coaching. I improved my own skills, particularly in developing management competencies and operational management.Competences used in the job:Consulting, leadership competency development, competence management, project management, sales development, process development, operational management and new customer acquisition.
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  • Eezy Personnel
    Project Manager / Career Coaching
    Eezy Personnel Nov 2018 - Oct 2022
    Helsinki Area, Finland
    I played a significant role in establishing a B2B coaching business. Together with the team, we developed it into a well-established venture, which is now part of the Eezy Group's product portfolio. Achievements and responsibilities:- Creating and developing the coaching model- Establishing and improving sales processes- Continuously improving operational activities- Rewarding models - Competence developmet and skills developer- Creating and developing marketing and communication processes- Leading the project to conceptualize the coaching modelIn addition to my full-time role, I led the very large Come to work development project from 2019 to 2020, where I was responsible for demanding project management, competence development, and strategic work. The project focused on creating employment opportunities for partially disabled individuals by developing a tailored coaching model for public sector customers. A central aspect of the project was the challenging collaboration between the public sector and private organizations. This required aligning differing goals, operational cultures, and expertise. I took part in to the steering group, drove strategic decision-making, and ensured that the coaching model effectively addressed the specific needs of the target group.Keywords: Project management, Project Manager, Outplacement, Coaching, Business Development, Innovation, Sales, Competence development, Career coaching
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  • Vmp Oyj (Nykyinen Eezy Oyj)
    Project Manager & Career Coach / Career Coaching
    Vmp Oyj (Nykyinen Eezy Oyj) Nov 2017 - Oct 2018
    Helsinki, Southern Finland, Finland
    Operational business development, managing public sector sales and tendering processes, innovating new service concepts, employee induction and skills development, stakeholder engagement across teams and departments. I worked also as a career coach, recruiter and conductor of aptitude assessments.Achievements:We won several tenders, which established the business as part of the group. The introduction of innovative service concepts and the development of employee skills improved service delivery.Competences used in the job:Business and sales process development, project management, service concept innovation, career coaching, recruitment and employee relations.Keywords: Project Management, Project Manager, Outplacement, Sales, Coaching, Business Development, Innovation, Career Coaching, Job Search Guidance, Job Search Strategies, Goal Orientated Coaching Model
  • Rainmaker Business
    Human Resources Specialist
    Rainmaker Business May 2017 - Sep 2017
    Helsinki Area, Finland
    Provided HR support to corporate clients, advising managers on temporary employment matters, managing employment-related systems, and fostering strong client collaboration. Also conducted a Master's thesis focused on business development and management for Rainmaker.Achievements:Resolved complex employment issues and improved the company's strategy communication and implementation through the thesis work.Skills Utilized:HR management, employment law, client collaboration, business development, and strategic communication.Keywords: Strategy management, Communication, Staffin, Recruiting, Sales, Human Resources
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  • Lassila & Tikanoja
    Sales Team Leader
    Lassila & Tikanoja Jan 2014 - Jan 2017
    Helsinki, Finland
    Managing and developing the team, planning and implementing sales campaigns, and developing the sales coaching process. Implemented a major overhaul of the customer service and sales organisation, revising the organisational model.Achievements:Achieved a more efficient sales sparring process that improved the team's sales performance. We successfully redesigned the organizational model, which improved collaboration between customer service and sales.Competencies used in the job:Leadership, employee relations, sparring management, change management, sales management and stakeholder engagement.Keywords: Sales, Negotiation, People Management, Competence development, Recruiting, Sales Coaching, Team Leader, Sales Management, Team WorkManaging and developing the team, planning and implementing sales campaigns, and developing the sales coaching process. Implemented a major overhaul of the customer service and sales organisation, revising the organisational model.
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  • Alektum Group
    Collection Advisor I Pilot Project Leader
    Alektum Group Aug 2012 - Dec 2013
    Finland
    I worked at Alektum as a Collection Advisor in customer service professional roles. Managed debt collection cases, provided customer service to both corporate and consumer clients, and ensured compliance with legal requirements in debt collection processes. Additionally, I led a pilot project to test a new debt collection process.Achievements:Successfully met daily targets while maintaining high customer satisfaction. Designed and executed a pilot project to improve debt collection procedures.Skills Utilized:Customer service, debt collection, legal compliance, project management, and client collaboration.Keywords: Sales, Negotiation, Business Development, Team Work
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  • Fysioline Fressi Oy
    Team Leader I Personel Trainer
    Fysioline Fressi Oy Aug 2012 - Aug 2013
    Finland
    I led the Personal Trainer team, collaborated with other team leaders to enhance customer experience and develop center services. Supported trainers in sales, coordinated team activities, organized sales efforts, and reported performance to the center manager. Additionally, worked as a Personal Trainer, selling services and providing individualized guidance to clients.Achievements:Ensured the success of the Personal Trainer team in daily operations and sales. Helped clients achieve significant lifestyle changes and well-being improvements through tailored training programs.Skills Utilized:Team leadership, sales management, client relations, personal training, and service development.
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  • Danske Bank
    Sales Person I Service Advisor I Collection Advisor
    Danske Bank Mar 2008 - Aug 2012
    Finland
    Participated in the Sampo Bank to Danske Bank migration, gaining valuable experience in organizational change. Started in sales, focusing on acquiring and upselling to B2C clients. Transitioned to service advisor roles, handling tasks across mortgage services, credit and card applications, and legal debt collection. Contributed to business development projects, managed the companyā€™s social media content, and organized well-being activities for the service center. Completed a bachelorā€™s thesis on business administration for Danske Bank.Achievements:Supported the successful bank migration and played a key role in business development initiatives. Enhanced customer service efficiency across various teams and managed complex legal debt collection cases. Improved the companyā€™s social media presence and implemented employee well-being programs.Skills Utilized:Sales, financial services, debt collection, customer service, project management, social media management, and business development.
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  • Finnbody
    Customer Service And Invoicing
    Finnbody Jun 2006 - Mar 2008
    Finland
    Provided customer service via phone, email, and in-person assistance regarding service and membership purchases at Finnbody. Maintained the fitness center's cleanliness and organized the gym area. Managed billing and handled related customer inquiries.Achievements:Actively participated in promotional activities aimed at customer acquisition, successfully executing campaigns in shopping centers and the fitness center.Skills Utilized:Customer service, billing management, facility maintenance, promotional event planning, and client engagement.

PƤivi Patala Education Details

Frequently Asked Questions about PƤivi Patala

What company does PƤivi Patala work for?

PƤivi Patala works for Change Partners Finland Oy

What is PƤivi Patala's role at the current company?

PƤivi Patala's current role is šŸ’«People centered change management expert, competence development, project management and human resource professional šŸ’«.

What schools did PƤivi Patala attend?

PƤivi Patala attended Haaga-Helia University Of Applied Sciences, Metropolia University Of Applied Sciences, Trainer Lab, Metropolia University Of Applied Sciences, Lean Valmennus Oy, Tieturi.

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