Paul Chen

Paul Chen Email and Phone Number

Sr Decision Scientist - CVS Health | Ex Kearney - Management Consultant | AI/ML Enthusiast @ CVS Health
Paul Chen's Location
New York City Metropolitan Area, United States, United States
Paul Chen's Contact Details

Paul Chen work email

Paul Chen personal email

n/a
About Paul Chen

“The goal is to turn data into information, and information into insight.” — Carly FiorinaAs a Senior Decision Scientist at CVS Health, I focus on leveraging machine learning and AI to enhance patient experiences. My role involves solving business problems with analytical solutions, such as using predictive modeling to optimize labor planning. Beyond building models, I work to understand and streamline complex processes to improve patient convenience, adherence, and overall experience.Before joining CVS, I was a Management Consultant at Kearney in their Digital and Analytics Practice. In this role, I combined technical expertise with business strategy to help clients deliver substantial business value. I specialized in AI and advanced analytics, particularly Natural Language Processing (NLP), Generative AI, and Prescriptive Modeling. My primary strength was transforming complex data into actionable insights that informed strategic decisions and drove business growth.During grad school, I led teams to win case competitions and presented at major US conferences(PyCon and INFORMS), showcasing my leadership and collaboration skills. I thrive in cross-functional and multicultural environments, using analytics to make a real business impact.In undergrad, I led a research project on “Assembly line balancing with machine and skilled worker constraints,” where my team and I developed three optimized models with rapid results.Interests: 🏸 Badminton Enthusiast, 🎲 Board Game Geek, 🌎 Independent Traveler, 🎨 Artist, and 🍳 Aspiring Cook.💻 Technical Skills:Machine Learning (Scikit-Learn, SciPy, Pandas, NumPy)Deep Learning and NLP (nltk, Keras, TensorFlow, JoeyNMT)Data Visualization (PowerBI, Matplotlib, Seaborn, Rshiny, Tableau)Language and Tool (Python, SQL, R, HTML, Excel VBA, Alteryx)

Paul Chen's Current Company Details
CVS Health

Cvs Health

View
Sr Decision Scientist - CVS Health | Ex Kearney - Management Consultant | AI/ML Enthusiast
Paul Chen Work Experience Details
  • Cvs Health
    Senior Decision Scientist
    Cvs Health May 2024 - Present
    Woonsocket, Ri, Us
    Selected projects:1. GenAI Chatbot for Natural Language Insights • Led the end-to-end development and productionization of a GenAI chatbot that simplifies dashboard insights for non-technical users. The solution processes natural language queries, dynamically converts them into SQL, queries real-time databases, and returns actionable insights in plain language. • Designed the user interface, optimized prompt engineering, and oversaw user acceptance testing (UAT) and pilot deployment. This significantly improved user adoption and streamlined performance management processes.2. Prior Authorization Automation • Saved 60% of manual effort by leading the development and productionization of a GenAI solution that extracts patient records and auto-populates prior authorization forms. • Managed a cross-functional team of 20+ FTEs, including engineers, IT, and business stakeholders, ensuring successful delivery, seamless implementation, and measurable efficiency gains across operations.3. Benefit Verification Analytics • Delivered $1M+ in annual savings by leading data-driven analyses to optimize benefit verification processes. Key projects included: • Copay Assistance Threshold Analysis: Identified optimal thresholds to reduce unnecessary tasks and improve copay assistance efficiency. • ECS Rejection Automation: Developed actionable insights to reduce error rates and automate ECS rejection handling. • Task Touch Time Optimization: Streamlined processes to minimize manual intervention and improve operational turnaround time.
  • Kearney
    Management Consultant
    Kearney Jul 2022 - May 2024
    Chicago, Illinois, Us
    Promoted to Associate before exitSelected client engagement:- Transformed indirect logistics costs for a discount wholesaler, identifying $2M (16%) in potential savings by consolidating and analyzing RFP responses from 70+ carriers, modeling savings scenarios, and providing customized feedback to each carrier using Python and Alteryx- Reduced decision-making time for C-Suite executives by over 90% with a custom-built generative AI solution, streamlining operations at a leading multinational IT company.- Spearheaded 2 generative AI PoCs in procurement, improving spend categorization accuracy by 70% and streamlining contract metadata extraction for enhanced efficiency.- Identified $5M in potential savings for a leading outdoor retailer by leading analytical workstream in 4-wall assessment; built master dataset enabling high-quality baseline analyses, labor models, cost-to-serve models, and benchmarks.- Delivered $2M in annual savings through an E2E supply chain diagnosis and optimization plan for a leading manufacturing company.
  • Sil International
    Data Scientist
    Sil International Jan 2022 - Apr 2022
    Dallas, Tx, Us
    • Selected to present the solution at INFORMS Business Analytics Conference (April 2022 at Houston,TX)• Established a method that optimizes the sequence of training datasets for machine translation models via JoeyNMT and provides a clear strategy for choosing the semantic domains that minimize the translation cost and time• This method can be used for translating between different languages, especially practical for rare languages that require human translation
  • Purdue University Daniels School Of Business
    Graduate Teaching Assistant
    Purdue University Daniels School Of Business Sep 2021 - Apr 2022
    West Lafayette, In, Us
    • Teaching Assistant for Management Information System (MGMT382) (1 Semester)• Teaching Assistant for Python Programming (MGMT586) (2 Modules)Responsibilities:1. Hold Office Hours for 100+ students to clear up any confusion2. Evaluation of Assignments and Exams
  • Shoetown Taiwan International
    Research Team Lead
    Shoetown Taiwan International Feb 2019 - Feb 2020
    台北市, 台灣, Tw
    • Led a group to define the business problem, transformed to analytical problem, coordinated with stakeholders, and managed project timelines• Minimized cost to implement job production (small batches) with robust optimization models through Python and Gurobi that recommend managers the optimized workstation layout within 1 minute• Automated the inventory system to reduce workers' daily input time from 6 hours to 1 minute by using Excel VBA • Built a machine performance system to enable the company to monitor their newest 3D printers working time

Paul Chen Skills

Leadership Spreadsheet Presentation Skills Operations Research Data Science Industrial Engineering Computational Complexity Assembly Lines Web Scraping Data Driven Decision Making R (Programming Language Keras Tensorflow Data Analytics Communication Modeling Team Leadership Deep Learning Tableau Text Mining Statistical Data Analysis Data Cleaning Natural Language Processing Html Google Cloud Platform Business Innovation Operations Management Case Studies Microsoft Excel Design Thinking It Business Analysis Business Analytics Interpersonal Communication Change Management Visual Basic For Applications Unstructured Data Sql Python Case Competition Teamwork Interpersonal Skills Analytical Skills Machine Learning Analytics Transact Sql It Management Data Mining Microsoft Power Bi Databases

Paul Chen Education Details

  • Purdue University
    Purdue University
    Business Analytics And Information Management
  • Stanford University
    Stanford University
    Design Thinking
  • National Cheng Kung University
    National Cheng Kung University
    Industrial And Information Management

Frequently Asked Questions about Paul Chen

What company does Paul Chen work for?

Paul Chen works for Cvs Health

What is Paul Chen's role at the current company?

Paul Chen's current role is Sr Decision Scientist - CVS Health | Ex Kearney - Management Consultant | AI/ML Enthusiast.

What is Paul Chen's email address?

Paul Chen's email address is pa****@****ney.com

What schools did Paul Chen attend?

Paul Chen attended Purdue University, Stanford University, National Cheng Kung University.

What skills is Paul Chen known for?

Paul Chen has skills like Leadership, Spreadsheet, Presentation Skills, Operations Research, Data Science, Industrial Engineering, Computational Complexity, Assembly Lines, Web Scraping, Data Driven Decision Making, R (Programming Language, Keras.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.