Result oriented and resourceful senior IT executive with 22+ years of experience in diverse leadership roles in Programs and Delivery management. Track record of leading Projects/Programs, in all phases of project life cycle, in the BFSI vertical for globally reputed banks and financial institutions in Europe, India and Middle East. Led successful customer engagements and established long-term business relations with key accounts that yielded consistent growth in revenue. A professional worked extensively for both Software and Captive organisations. • Core banking, Product implementation & Support, Program management, Delivery Management.• Managed end-to-end delivery of IT services & product life cycle management for multiple clients at different geographical locations. • Managed large teams size ranging upto to 200 resources.• Extensive experience with Software and Captive organisations• Major clients list includes Citibank (India and Europe), DTCC (US), Central Bank of India etc.• Consistently delivered on time and high quality of deliverable for all engagements• Transformed several Troubled project to Steady state by meticulously following up with customer, building the confidence and implementing delivery excellence framework that include Waterfall and Agile Hybrid model.• Managed several large accounts and new revenue-generating initiatives. Provided statistical and tactical leadership, customer mining, strategic planning, client relations. Collaborated across multiple departments to coordinate on-time delivery of projects, promoted client satisfaction, and ensure a competitive edge for the organization• International Exp. - Canada, UK, USA, Europe and Singapore, managing complex client contracts• Leadership - Consensus building, promotion of positive environment and teamwork, skill development, enhancing efficiency, motivation and mentoring with sound communication, interpersonal, negotiation skills.