Self-motivated, dependable, and creative Workforce Development Program Facilitator with extensive experience in Office Administration and Client Services. Proficient in Microsoft Office and other complex state and federal systems and databases. Maintains excellent customer service skills and superior written and verbal communication skills as well as exceptional time management, impeccable organization. Consummate learner. Possesses an outstanding work ethic, a positive attitude, successful leadership, a keen attention to detail, superb interpersonal skills, a high level of integrity, and the ability to work independently or collaboratively to improve systems and processes. Available for out-of-state travel. Certified Resume Writer (NRWA).