I'm a researcher with a strong mix of academic and market experience. My professional interests are focused on two major fields: 1) Customer experience (CX) & сonsumer behavior, 2) Corporate social responsibility (CSR) and sustainability. I am committed to conducting research that has real-life implications. In particular, I am the co-author of one of the most influential methodologies for evaluating corporate environmental transparency, as well as the author of unique workshops and courses on various CX issues.Let me add some figures. I am an author/co-author of more than 60 papers and chapters, a speaker at more than 40 international conferences, and a supervisor of more than 60 student’s theses. As a CX or CSR expert, I collaborated with several companies and NGOs, both local and global.I am always open to collaborations in my primary research fields and beyond them. Let's fill the next research gap together!