Pak Mark Email & Phone Number

I am an operations management executive with a strong background in technology. Have served in diverse roles including IT operation management, software development, and client services. I have led solution delivery, software customization, project management, quality assurance, and post delivery 24x7 support teams. These teams range from on-site, remote, near-shored, offshore, in house and outsourced and any combination of which. I have managed teams in different parts of the United States, France, Israel, Malaysia, India, and Costa Rica.I focus on the explicit and implicit requirements of all stake holders. From this understand, derive innovative solutions to address the business needs. I have effective communication and management skills and maintain keen insights into the dynamics and the capability of the teams under management. Plan to ensure adequate resource is available to meet the forecast workload. I keep abreast of trend and directions in the industry and leveraged a optimal mix of technology to ensure cost effective and efficient solutions. My communication strengths include the ability to translate complex technical issues into business language for all stakeholders. I work hard at ensuring the team and stakeholders are informed, and the strategy and execution are aligned. I like getting things done.

Listed skills include Management, Software Development, Pre Sales, Product Management, and 11 others.