Palade Emanuela Email & Phone Number

Cluj County, Romania

• Supervises and lead a team; provides feedback, mentoring and guidance to the coordinated team members • Implement recurrent impact coaching sessions and established smart objectives for each team member, creating a clear impact coaching path aimed at developing their skills and enhancing overall business effectiveness.• Review and assess the team’s responsibilities daily and adjust and allocate the team’s tasks depending on the workload and priorities • Act as a business partner with EMEA exposure • Monitors daily operations and performance of the Accounts Receivable team which include transaction processes (collection, cash application, CDA, invoicing, assignment of daily individual and team targets, follow-ups, etc.) • Keep up to date the AR monthly dashboards • Daily monitor and track AR targets (both individual and team level) and ensures all SLAs and targets are met • Assists team with troubleshooting and problem solving & looks for opportunities and leads initiative to improve existing processes • Develops initiatives and handles their implementation for growing the efficiency and/or effectiveness of the AR processes; • Acts as an escalation point for the internal or external queries or issues • Ensures daily and monthly targets and objectives are achieved • Ability to lead and coordinate improvements in execution projects and drive any AR process improvement initiative • Comply with business ethics, applicable laws and regulations• Foster continuous improvement mindset by promoting digital dexterity• Maintain ongoing commitment to effective communication, motivation, and continuous improvement

Cluj County, Romania

Accounts Receivable

Cluj County, Romania

Generates invoices and adjustments on the invoices • Vendor Master Data maintenance • Deals with all the requests received through ticketing systems, respecting the agreed turnaround time • Ability to filter and analyze the requests received, considering the financial regulations and the internal rules • Ability to follow a procedure as per the accounting rules and Steelcase processes • Responsiveness towards the requests coming from the market • Ability to analyze and resolve customers or internal employees’ problems or requests • Process and check requests submitted and follow up whenever necessary • Provides excellent customer service to all collaborators by managing calls / email inquiries • Assist AR team on the continuous process improvement • Perform other duties as assigned by the Working Team Leader or Supervisor • Follow procedures according to accounting rules and Steelcase processes • Fulfils AR dashboards (if requested) and provides all explanations needed • Ensures training for new joiners • Regularly review and update all the SOPs related to the process • Comply with business ethics, applicable laws and regulations • Maintain confidentiality of proprietary information • Work according to Steelcase core values

Bistrita-Nasaud County, Romania

Main activities and responsibilities:- allocation of payments according to the customers'remittance advice- regular interactions over the phone/email with the customers in order to fulfill the assignedduties- regular updates on customers' records-handling correspondence, report overpayments, underpayments, and other irregularities

Bistrita-Nasaud County, Romania

Main activities and responsibilities:- Demonstrate and provide information on promoted products/services- Create a positive image and lead customers to use it- Distribute product samples- Identify interest and understand customer needs and requirements

Master’S Degree In Human Resource Management, Faculty Of Economics And Business Administration

Bachelor Degree In Applied Modern Languages – Translator And Conference Interpreter (Fr-En), Faculty Of Letters, Applied Modern Languages