Shelby Chandler Email & Phone Number

Society for Worldwide Interbank Financial Telecommunications, SWIFT Customer Support for SWIFT Applications, Services and Network Connectivity issues with primary focus on Latin American, Caribbean and Corporate customers with key responsibilities to the new Alliance Connect system as member of the core team, as well as Administrator for the .20 Lab test server. Additional duty as Certified First Aid & Safety Officer assigned primary responsibility to the Customer Service Center (CSC).

Train, evaluate and monitor helpdesk employees at each state agency within both the state’s Western and Northern Virginia Region. Ensure quality service, maintain agency standards, and monitor performance of both state and contracted employees within my region and report my findings weekly to Helpdesk Director. Service-oriented and have proven qualities in resolving differences between parties in disagreement becoming a unifying factor. Advanced communication and people skills and experienced in a highly dynamic work environment.

Manage and control all artillery and indirect fire support at division level within the Fire Support Element (FSE). Indirect fire support consists of artillery, mortar, naval gunfire, close air support (fixed and rotary wing) used to protect or enhance ground unit capabilities. Support Fire Support Coordinator (FSCOORD) to brief and advise Division Commander of all indirect assets and usage, both friendly and enemy. Control present and plan future battles as part of the force tactical operation center by coordinating and integrating pre-planned indirect fire support missions with all other division assets. Work in close coordination with Operations (G3), Intelligence (G2) in acquiring intelligence regarding enemy indirect fire capabilities or both planned and real-time movements, in preparation for counter fire support missions. Clearance: Secret (inactive) - Honorable Discharge

Bachelor'S Degree, Major: History; Major: Military Studies

Activities and Societies: SALUTE Honor Society for Veterans; Alpha Sigma Lambda Honor Society; Dean's List - 2010, 2011, 2012, 2013 &.

Computer & Information Sciences - Systems Analyst

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help.

Computer Science - Business Data Processing

Activities and Societies: Student Council President - 1988Business data processing emphasizes the development of data processing skills.