Manage Daily work of Operations by identifying operational issues and formulating goals and develop strategies to address themWorking with Customer services, handling escalated issuesReviewing the business and setting strategies to attain the goals in near future by coordinating with various team such as BDM's, IT, Quality and Marketing.Generating Daily, weekly & Monthly reports as per process requirements through advanced Excel (H-Lookup, V Lookup, Pivot Table, Charts & Data… Show more Manage Daily work of Operations by identifying operational issues and formulating goals and develop strategies to address themWorking with Customer services, handling escalated issuesReviewing the business and setting strategies to attain the goals in near future by coordinating with various team such as BDM's, IT, Quality and Marketing.Generating Daily, weekly & Monthly reports as per process requirements through advanced Excel (H-Lookup, V Lookup, Pivot Table, Charts & Data Validation Etc.) Show less

Responsible for providing support during the sales process. Help customers resolve sales-related issues in a timely manner, generally providing real-time support. Managing the all MIS sheet related to the relevant project. Provides any necessary data or reports to the sales teamAcknowledges customers by responding to emails, texts, and phone calls.Updates all contact information for clients.Deals with any customer complaints and resolves the issue as necessaryArranges… Show more Responsible for providing support during the sales process. Help customers resolve sales-related issues in a timely manner, generally providing real-time support. Managing the all MIS sheet related to the relevant project. Provides any necessary data or reports to the sales teamAcknowledges customers by responding to emails, texts, and phone calls.Updates all contact information for clients.Deals with any customer complaints and resolves the issue as necessaryArranges travel and accommodations for any sales person that is meeting clients outside of the office.handling outdoors meeting with sales team. Show less

Responsible for logging of bookings in various projects of Earth (Residential & Commercial). Reviewing and scrutinizing the various documents.Managing Inventory, Allotments of units and closing of units in ERP.Specialized in solving all technical matter and resolved all technical /non-technical queries of the CRM.Provide solutions for problems by identifying, evaluating and implementing alternatives in a professional manner.Exceed client expectations by quality service and… Show more Responsible for logging of bookings in various projects of Earth (Residential & Commercial). Reviewing and scrutinizing the various documents.Managing Inventory, Allotments of units and closing of units in ERP.Specialized in solving all technical matter and resolved all technical /non-technical queries of the CRM.Provide solutions for problems by identifying, evaluating and implementing alternatives in a professional manner.Exceed client expectations by quality service and should help to increase our business with client.Provided support to the sales and marketing team by ensuring the working of the CRM system.Coordinated with the finance and the sales team to analyze and plannin Show less

Taking care of all Recruitment cycle of SME (Subject Matter Expert)•Identification of vacancy•Responsible for all recruiting functions including sourcing and qualifying candidates, interviewing, technical testing, salary and hourly rate negotiation, reference checking and new hire paperwork.•Hiring all levels of personnel from Senior to junior for almost all types of positions like, Education Industry B.tech , M.tech , IIT/JEE, CA, CS , SME•Expert in recruiting sourcing… Show more Taking care of all Recruitment cycle of SME (Subject Matter Expert)•Identification of vacancy•Responsible for all recruiting functions including sourcing and qualifying candidates, interviewing, technical testing, salary and hourly rate negotiation, reference checking and new hire paperwork.•Hiring all levels of personnel from Senior to junior for almost all types of positions like, Education Industry B.tech , M.tech , IIT/JEE, CA, CS , SME•Expert in recruiting sourcing tools including Naukri , Sulekha,Shine, Show less