Palak Verma Email & Phone Number

• Communicated effectively with managers and team leaders to streamline processes and address operational challenges, fostering a collaborative work environment and improving overall productivity.• Collaborated with team leaders and the assistant manager to create and manage virtual bins, optimizing storage capacity which improved inventory turnover rates by 12%.• Implemented SAP’s warehouse management software, ensuring operational efficiency within a week of joining and contributing 20% increase in daily processed orders.• Analyzed order forms, selected items, and meticulously packed products with 87% accuracy, ensuring prompt order fulfillment and a 28% reduction in returns tracked over a period of 4 months.• Exhibited complex problem-solving skills by clearing backlogs of old date deliveries and ensuring the delivery of additional 1700 orders in the year 2023.

• Promoted services (IELTS coaching and immigration) and provided exceptional service, achieving an 80% client conversion rate boosting monthly revenue from $6,000 to $8,000 in the initial quarter of 2022.• Exceeded monthly quotas by 120%, contributing to a 15% annual revenue growth.• Improved Customer Interaction Efficiency by professionally dealing with customer inquiries daily and maintaining high customer satisfaction.• Partnered with local coaching institutes to increase student enrollment from 250 to 300 per month and 500-700 during peak business months, adding $2000 average revenue monthly.• Awarded Employee of the Month twice for excellent customer feedback and exceeding sales targets.

Graduate Certificate, Project Management

Graduate Certificate, Logistics, Materials, And Supply Chain Management

Bachelor Of Commerce - Bcom, Business/Commerce, General