Palak J. Email and Phone Number
Healthcare strategy & operations leader. 10+ years of experience creating & scaling health solutions for underserved populations around the globe.Passionate about fostering widespread access to healthcare and increasing community health outcomes. Unites mission & execution through efficient operations, governmental & community partnership, and value-based care.CORE SKILLS:Business Process Improvement | Cross-Functional Collaboration | Data Analysis & Insights | Marketing Strategy | Operations Management | Partnership Development & Management | Program Management | Project Management | Relationship Building | Risk Management | Stakeholder Management | Strategy Planning & Execution | Team Management & MentorshipCORE HEALTHCARE SKILLS: Value-Based Care | Community Health | Health Tech Innovation | Patient Experience | Grant Writing | Public Health Research
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Chief Operating OfficerAccesshealth Community Health CenterHouston, Tx, Us -
Member Board Of DirectorsExecutive Search Corps Nov 2023 - PresentBoard member serving the organization to help other non profits with operations etc. -
MemberChief Sep 2023 - PresentNew York, Ny, UsChief is the only private membership network focused on connecting and supporting women executive leaders -
Member Board Of DirectorsApollo Chamber Players Sep 2023 - PresentHouston, Texas, UsA member of the board supporting a music non profit working on global harmony. -
Chief Operating OfficerAccesshealth Community Health Center Feb 2023 - PresentRichmond, Texas, Us -
Chief Population Health OfficerAccesshealth Community Health Center Apr 2020 - Feb 2023Richmond, Texas, UsNot-for-profit Community Health Center with 5 locations throughout Texas. Aims to provide comprehensive care to patients who need access to healthcare and lack insurance.Throughout four-year organizational tenure, evolved health center into community-centered health home model. Increased patient volume by 15% YOY; leveraged $5M annual budget to amplify community awareness and engage new patients. Dynamic role that encompasses strategy, operations, program management, partnership development, and more.Strategy Planning & Execution• Designed, launched, and led COVID-19 testing and vaccination strategy; served 250,000+ patients. —Partnered with county health departments to adhere to COVID-19 protocol; created operations workflows to support patient volume; implemented digital tools to screen patients (Qualtrics).—Managed 200+ clinical staff members; deployed 150,000+ tests and 100,000+ vaccines. Value-Based Care• Created and implemented organization’s value-based care plan. —Partnered with private foundations, governmental stakeholders, and external advisors to uncover and address gaps in care.—Evaluated current care practices (pre-visit planning, risk stratification, telehealth, & care coordination) to ensure cost efficiency and patient impact.—Collaborated with multiple insurers’ MCOs on value-based care programs; launched remote patient monitoring programs to improve diabetes and obesity.Community Health• Led research initiative to uncover social determinants of health across 20,000+ patients. Launched UberHealth and DoorDash prescriptions to reduce food & transportation insecurity for patients.Patient Experience• Streamlined the patient experience through optimizing patient intake processes and wait & callback times.Partnership Development & Management• Established partnerships for internships, research, and academic learning with the UTHealth Center and the University of Houston. -
Sr. Director Of Population HealthAccesshealth Community Health Center Jan 2019 - Apr 2020Richmond, Texas, Us -
Cchh ManagerAccesshealth Community Health Center Jan 2018 - Dec 2018Richmond, Texas, Us -
Graduate Research AssistantMd Anderson Cancer Center Oct 2017 - Dec 2017Houston, Tx, UsThe nation's top hospital for cancer care. Led employee wellness initiatives (flu shot programming); partnered with senior stakeholders to ideate, communicate, and execute program.Program Management• Led quality improvement efforts for Employee Health Services. Publicized free flu shot program through frequent internal communications; achieved 100% flu shot immunization across 20,000+ employees. -
Graduate Research AssistantUt Physicians Nov 2016 - Dec 2017Houston, UsClinical practice of McGovern Medical School at UTHealth; encompasses 2,000+ clinicians certified in 80+ specialties. Partnered with senior stakeholders to create a strategic, scalable plan for Medicaid waivers. Launched qualitative & quantitative research initiatives; derived insights to inform strategic recommendations.Data Analysis & Insights• Launched surveys, derived survey insights, and crafted readout reports via Microsoft Excel and data from All Scripts EHR.• Provided recommendations on Plan, Do, Study, Act (PDSA) and other Quality Improvement efforts.Cross-Functional Collaboration• Delivered consulting, project, and research support for 22 projects to 30 project managers and 5 faculty members. Surfaced trends and developments within the medical community for potential research. -
Career Services Coordinator (Ga)The University Of Texas Health Science Center At Houston (Uthealth) School Of Public Health Oct 2015 - Oct 2016Houston, Tx, UsSpearheaded quarterly career events like “Mock Interview” and “Resume Building” workshopsManaged the online job portal for streamlining the efforts of employers, students, and alumniOrganized bi-yearly student service events like open house, career fair, orientation, graduation, and evaluation week -
Dental SurgeonPrivate Clinics Sep 2014 - Aug 2015Diagnosed 500+ patients with a variety of dental conditions and identified a need for surgery. Performed scaling, extraction, filling, and other treatments in 300 patients. Collaborated with clinic directors to define best practices for patient experience, reduce wait times, and ensure services were widely accessible to patients from various socioeconomic backgrounds.
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Program ConsultantSave My Nepal Feb 2015 - Apr 2015Charitable initiative to support earthquake victims in Nepal.Program Management• Designed a sustainable shelter program for earthquake hit victims • Connected with various stakeholders from impacted countries and their embassies to effectively send relief materials, which included medicines, food, and supplies.• Forged fundraising partnerships with various corporations.
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Program Director, Healthcare InitiativesYuva Unstoppable Jul 2010 - Mar 2015Non-profit development organization dedicated to funding healthcare & education projects across India. Founded in 2006; one of the leading NGOs in India, with initiatives focused on education, infrastructure upgrades, health, and hygiene. Committed to remedying the pitfalls that ail the entirety of humankind (hunger, poverty, gender discrimination, poor health facilities, and lack of clean water).Team Management & Mentorship• Led local and globally distributed team of 20 interns, employees, and community experts. Created metrics of success for each project to chart progress and uncover opportunities for improvement.Program Management• Fundraised $10,000 for improving the sanitation and classroom infrastructure of 200 low-income schools in Ahmedabad. Sourced funds from local and global donors; encouraged donations through a presentation on how funds would be utilized to create long-lasting impact.• Educated key community stakeholders on each project, including 50 CEOs of local businesses, senior bureaucrats, and sports stars. Secured buy-in by forging close governmental relationships and clarifying the importance of their support.’
Palak J. Education Details
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The University Of Texas Health Science Center At Houston (Uthealth) School Of Public HealthHealth/Health Care Administration/Management -
The University Of Texas Health Science Center At Houston (Uthealth) School Of Public HealthHealth/Health Care Administration/Management -
Amc Dental CollegeDentistry
Frequently Asked Questions about Palak J.
What company does Palak J. work for?
Palak J. works for Accesshealth Community Health Center
What is Palak J.'s role at the current company?
Palak J.'s current role is Chief Operating Officer.
What schools did Palak J. attend?
Palak J. attended The University Of Texas Health Science Center At Houston (Uthealth) School Of Public Health, The University Of Texas Health Science Center At Houston (Uthealth) School Of Public Health, Amc Dental College.
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