1.Prepares housekeeping attendants job assignments.2.Conducting Breifing and Training for staff.3.Issues keys and supplies 4.Takes note of VIPs, Do Not Disturb, and sleep out, double-lock rooms and takes appropriate action.5.Receives check-outs before reporting them as ready for sale.6.Receives special requests from guests and carries them out.7.Inspects areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard, and need for immediate repairs are reported.8.Fills out report and hand over found articles to the lost and found department.9.Supervises cleaning of guest rooms, corridors and stairwells.10.Train and assist room attendants and advises Executive Housekeeper if performance is not satisfactory.11.Supervises special cleaning of rooms.12.Checks and orders supplies for designated floors.13.Ensures that all housekeeping machines and equipment are properly handled and maintained.14.To promote efficiency, confidence, courtesy and an extremely high standard of social skills.15.To generally promote and ensure good inter-departmental relations.16.To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.17.To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.18.To adhere to Company and Hotel rules and regulations at all times.19.To report any equipment failures/problems and Job Order to the Maintenance Departm

Raising of checks and maintaining Mini bar Register.Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time.Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.Maintain, track and complete daily worksheet of mini bar stock.Responsible for replenishment of Mini bar items in rooms.Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness.Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.Maintain assigned Mini-Bar carts.Raise store requisition and obtain stock from warehouse and store in the assigned storerooms.Maintain and complete assigned floors and rooms requesting Mini-Bar service.Maintain the highest level of customer service and display professionalism at all times.Follows all required safety and standard operating procedures.Ensure rotation of all mini-bar products.Properly complete, maintain and track inventory in assigned storerooms.Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns.Display appropriate two-way radio etiquette at all times.Report all mini-bar concerns to management including any guest issues.Perform any other duties deemed necessary for the success of the department.Perform other job related duties as assigned.Knowledge of Point of sale ( POS ) systems, Handheld POS, inventory and store requisition software and reporting tools.Previous experience in hotel industry.

Topics in this program include:Module 1: The Role: Key Supervisory Principles and PracticesModule 2: Adapting Leadership Styles and InfluenceModule 3: Communication, Team Building and MotivationModule 4: Delegating for Productivity and DevelopmentModule 5: CoachingModule 6: Dealing Effectively with Performance Problems

1.Prepares housekeeping attendants job assignments.2.Conducting Breifing and Training for staff.3.Issues keys and supplies 4.Takes note of VIPs, Do Not Disturb, and sleep out, double-lock rooms and takes appropriate action.5.Receives check-outs before reporting them as ready for sale.6.Receives special requests from guests and carries them out.7.Inspects areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard, and need for immediate repairs are reported.8.Fills out report and hand over found articles to the lost and found department.9.Supervises cleaning of guest rooms, corridors and stairwells.10.Train and assist room attendants and advises Executive Housekeeper if performance is not satisfactory.11.Supervises special cleaning of rooms.12.Checks and orders supplies for designated floors.13.Ensures that all housekeeping machines and equipment are properly handled and maintained.14.To promote efficiency, confidence, courtesy and an extremely high standard of social skills.15.To generally promote and ensure good inter-departmental relations.16.To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.17.To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.18.To adhere to Company and Hotel rules and regulations at all times.19.To report any equipment failures/problems and Job Order to the Maintenance Departm

All the area taking under control Banquet halls and rooms any quest request including guest complaint problem solving Monitoring public area floors and carpet ex (marble polishing carpet shampoo) some difficult task we are taking under control Reporting the manager Duty chart preparing staff located in the place

addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:clean corridors, lobbies, stairways, elevators and lounges as well as guest roomsorganize work schedule from the room status list, arrivals and departuresdistribute linen, towels and room supplies using wheeled carts or by handrestock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini barreplace dirty linens with clean itemsinspect and turn mattresses regularlystore all dirty laundry in line with company policymonitor guest laundry bagsreplace laundry bags and slipscheck all appliances in rooms are in working orderrealign furniture and amenities according to prescribed layoutrespond to guest queries and requestsrespond to calls for housekeeping problems such as spills, broken glassesdeliver any requested housekeeping items to guest roomsremove room service itemsorganize and restock cart at the end of the shiftensure confidentiality and security of guest roomsfollow all company safety and security proceduresreport any maintenance issues or safety hazardsobserve and report damage of hotel property

House keeping vocational Training complete 5 Month