A hands-on strategist with strong problem-solving skills, adept at crafting effective strategies and passionate about addressing complex issues and challenges in diverse fields involving Sales, Operations, Deal Desk, Partner Management, Global Shared Services and SaaS business, in esteemed and impactful organisations such as HP, IBM, SunMicrosystems, Oracle, Adobe and various startups. Beyond providing advisory services and contributing to leadership teams, I have led high performing teams focussed on sales optimization, operational excellence, partner management, global shared services deal desk and SaaS operations. This diverse and cross functional experiences have granted me the privilege of collaborating with highly respected and esteemed industry leaders holding positions such as Chairman, CEO’s, Board Members and CXO’s. I excel in formulating strategies, establishing operations, empowering teams, emphasizing sales optimization, ensuring operational excellence, fostering relationships, networking, cultivating a culture of high performance, and promoting empathy.
Polevault.Ai
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Head Revenue, Operations & Customer SuccessPolevault.Ai Jul 2023 - PresentPoleVault, is an AI-powered revenue intelligence platform that leverages cutting edge technologies to deliver actionable insights & drive business growth. Through the seamless integration of Generative AI and Conversational AI, the platform generates data driven prescriptive insights enabling users to make informed decisions and stay ahead of competition. PV’s intelligent automation capabilities streamline routine tasks by optimising workflows and eliminating manual process.
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Coo & Head Of Strategy, Operations & Customer SuccessHanddy Dec 2020 - Jun 2023Wexford, Pensylvannia, UsCOO at Handdy (www.handdy.com), a comprehensive cloud-based platform for Employee Monitoring, Workforce Management, and Productivity Software. -
Director-Delivery And Customer Success.Indus Centre For Innovation Sep 2017 - Nov 2020Bangalore, Kartnataka, InIndus Centre for Innovation was founded to develop an app and a comprehensive Cloud-based ecosystem for the used car marketplace—a one-stop platform for listings, sales, services, accessories, insurance, and a network of garages across Karnataka, with an affiliate partner network throughout India. -
Sr.Manager- Global Deal Desk Shared Service Or Revenue Operations CenterAdobe Apr 2012 - Sep 2017San Jose, Ca, UsEntrusted with the mandate to establish Adobe's Global Deal Desk Shared Services, I built the operation from the ground up and scaled it into a multi-regional, multilingual support center. This transformation empowered the Enterprise Sales team to close deals contributing 40% of Adobe's global revenue, totaling $3.5 billion, and delivered exceptional ROI on Adobe’s strategic investment in India. -
Systems Vad (Value Added Distributors) Operations Manager- Japan Asia-PacificOracle Oct 2010 - Mar 2012Austin, Texas, UsStrategized and successfully implemented a comprehensive VAD policy for Hardware and Software VADs in Greater China and ASEAN countries, strategic planning, localization of sales strategy, quota setting, driving sales productivity, sales tracking, and sales process optimization. -
Channel Sales Ops Manager-India GemSun Microsystems Nov 2008 - Sep 2010Palo Alto, Ca, UsCharter was to lead and support India Partner Sales Organisation for all PSO/Channel processes and collaborate with System Integrators and Distributors. -
Founder & DirectorA2Z Bpo Jun 2008 - Nov 2008As Founder, I pioneered the digital transformation of back-office operations, leveraging technology to streamline processes, digitatizations of records and improve customer experience for European clients. Implemented email-based translation services to support non-English speaking clients.
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Isv & Developer Relations Operations Specialist -Asia PacificIbm India Pvt Ltd Oct 2005 - Oct 2008Armonk, New York, Ny, UsStrategic Partnership Management: Fostered strong relationships with ISVs and developers, driving revenue growth and market expansion.Operational Efficiency: Streamlined sales processes, improved data accuracy, and enhanced reporting to optimize resource allocation and increase productivity.Data-Driven Insights: Utilized data analytics to identify opportunities, track performance, and inform business decisions. -
Sales Operations In-Charge (Value Channels)Hp India Sales Pvt Ltd Aug 2003 - Oct 2005Driving Channel Sales and Operations: Led and optimized channel sales operations, including sales administration, forecasting, order management, and logistics.Partner Management and Enablement: Fostered strong partner relationships, implemented effective enablement programs, and tracked performance metrics.Financial Management: Managed budgets, tracked revenue, and ensured compliance with financial guidelines.
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Business Development ExecutiveFederal Technologies Limited May 2000 - Aug 2003Generated business leads for Electronic Design Automation (EDA) and Mechanical Design Automation (MDA) across Asia Pacific, Europe, and North America, providing lead information to the sales team.Sold Set Top Box software to domestic and international clients.Conducted market intelligence analyses on existing technologies in Communications and Consumer Electronics, specifically focusing on Set Top Box software.Identified new markets, industry segments, regions, and technologies while maintaining a market intelligence database to provide insights to the company and sales teams.
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Co-Founder And Head Of Ecommerce MarketingMinds@Work (E-Commerce Start-Up) Mar 2000 - May 2000Formulated and promoted advertising and marketing strategies to sell cassettes, apparel, and groceries online.Implemented banner ad sales, public relations initiatives, and SEO techniques to enhance page views.Conducted research and analysis of internet sales and advertising trends to inform strategic decisions
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Center ManagerZap Jun 1998 - Apr 2000Provided leadership and management for operations, ensuring alignment with organizational goals.Held responsibility for Profit and Loss (P&L) management.Oversaw daily center operations, coordinating activities through assigned staff while prioritizing and delegating tasks effectively.Maintained comprehensive records for staff management, including rosters, annual leave, and sickness absences.Conducted classes in Digital Marketing and SEO to enhance team capabilities.
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Senior Sales Executive/ Sales ExecutiveCybertel Marketing Pvt. Ltd Nov 1996 - Jun 1998Selling Office Automation Products: Established contact and developed relationships with customers and companies to sell Office Automation products, including HCL Beanstalk computers and TVSE Dot Matrix printers.
Palani Kumar Education Details
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Indian Institute Of Management KashipurOperations Management And Strategy -
Bapuji Institute Of Engineering & Technology
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St.Johns High SchoolIcse
Frequently Asked Questions about Palani Kumar
What company does Palani Kumar work for?
Palani Kumar works for Polevault.ai
What is Palani Kumar's role at the current company?
Palani Kumar's current role is Empowering Sales I Driving Operational Excellence I Championing Processes I Culture Enthusiast I Leading People.
What schools did Palani Kumar attend?
Palani Kumar attended Indian Institute Of Management Kashipur, Bapuji Institute Of Engineering & Technology, St.johns High School.
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