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Palani Kumar Email & Phone Number
Head Of Strategy, Operations and Customer Success (COO)
at
Handdy
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head Of Strategy, Operations and Customer Success (COO)
Location
Bengaluru, Karnataka, India
Company size
Who is Palani Kumar? Overview
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Quick answer
Palani Kumar is listed as Head Of Strategy, Operations and Customer Success (COO) at Handdy, a company with 8 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Palani Kumar.
Palani Kumar previously worked as Head Revenue, Operations & Customer Success at Polevault.Ai and COO & Head Of Strategy, Operations & Customer Success at Handdy. Palani Kumar holds Diploma Certification, Operations Management And Strategy from Indian Institute Of Management Kashipur.
Company email context
Email format at Handdy
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Handdy
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Profile bio
About Palani Kumar
A hands-on strategist with strong problem-solving skills, adept at crafting effective strategies and passionate about addressing complex issues and challenges in diverse fields involving Sales, Operations, Deal Desk, Partner Management, Global Shared Services and SaaS business, in esteemed and impactful organisations such as HP, IBM, SunMicrosystems, Oracle, Adobe and various startups. Beyond providing advisory services and contributing to leadership teams, I have led high performing teams focussed on sales optimization, operational excellence, partner management, global shared services deal desk and SaaS operations. This diverse and cross functional experiences have granted me the privilege of collaborating with highly respected and esteemed industry leaders holding positions such as Chairman, CEO’s, Board Members and CXO’s. I excel in formulating strategies, establishing operations, empowering teams, emphasizing sales optimization, ensuring operational excellence, fostering relationships, networking, cultivating a culture of high performance, and promoting empathy.
Current workplace
Palani Kumar's current company
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Handdy
14 roles
Palani Kumar work experience
A career timeline built from the work history available for this profile.
Head Revenue, Operations & Customer Success
Polevault.Ai
PoleVault, is an AI-powered revenue intelligence platform that leverages cutting edge technologies to deliver actionable insights & drive business growth. Through the seamless integration of Generative AI and Conversational AI, the platform generates data driven prescriptive insights enabling users to make informed decisions and stay ahead of competition..
Coo & Head Of Strategy, Operations & Customer Success
COO at Handdy (www.handdy.com), a comprehensive cloud-based platform for Employee Monitoring, Workforce Management, and Productivity Software.
Dec 2020 - Jun 2023
Director-Delivery And Customer Success.
Indus Centre for Innovation was founded to develop an app and a comprehensive Cloud-based ecosystem for the used car marketplace—a one-stop platform for listings, sales, services, accessories, insurance, and a network of garages across Karnataka, with an affiliate partner network throughout India.
Sep 2017 - Nov 2020
Sr.Manager- Global Deal Desk Shared Service Or Revenue Operations Center
Entrusted with the mandate to establish Adobe's Global Deal Desk Shared Services, I built the operation from the ground up and scaled it into a multi-regional, multilingual support center. This transformation empowered the Enterprise Sales team to close deals contributing 40% of Adobe's global revenue, totaling $3.5 billion, and delivered exceptional ROI.
Apr 2012 - Sep 2017
Systems Vad (Value Added Distributors) Operations Manager- Japan Asia-Pacific
Strategized and successfully implemented a comprehensive VAD policy for Hardware and Software VADs in Greater China and ASEAN countries, strategic planning, localization of sales strategy, quota setting, driving sales productivity, sales tracking, and sales process optimization.
Oct 2010 - Mar 2012
Channel Sales Ops Manager-India Gem
Charter was to lead and support India Partner Sales Organisation for all PSO/Channel processes and collaborate with System Integrators and Distributors.
Nov 2008 - Sep 2010
Founder & Director
A2Z Bpo
As Founder, I pioneered the digital transformation of back-office operations, leveraging technology to streamline processes, digitatizations of records and improve customer experience for European clients. Implemented email-based translation services to support non-English speaking clients.
Jun 2008 - Nov 2008
Isv & Developer Relations Operations Specialist -Asia Pacific
Strategic Partnership Management: Fostered strong relationships with ISVs and developers, driving revenue growth and market expansion.Operational Efficiency: Streamlined sales processes, improved data accuracy, and enhanced reporting to optimize resource allocation and increase productivity.Data-Driven Insights: Utilized data analytics to identify.
Oct 2005 - Oct 2008
Sales Operations In-Charge (Value Channels)
Hp India Sales Pvt Ltd
Driving Channel Sales and Operations: Led and optimized channel sales operations, including sales administration, forecasting, order management, and logistics.Partner Management and Enablement: Fostered strong partner relationships, implemented effective enablement programs, and tracked performance metrics.Financial Management: Managed budgets, tracked.
Aug 2003 - Oct 2005
Business Development Executive
Federal Technologies Limited
Generated business leads for Electronic Design Automation (EDA) and Mechanical Design Automation (MDA) across Asia Pacific, Europe, and North America, providing lead information to the sales team.Sold Set Top Box software to domestic and international clients.Conducted market intelligence analyses on existing technologies in Communications and Consumer.
May 2000 - Aug 2003
Co-Founder And Head Of Ecommerce Marketing
Minds@Work (E-Commerce Start-Up)
Formulated and promoted advertising and marketing strategies to sell cassettes, apparel, and groceries online.Implemented banner ad sales, public relations initiatives, and SEO techniques to enhance page views.Conducted research and analysis of internet sales and advertising trends to inform strategic decisions
Mar 2000 - May 2000
Center Manager
Zap
Provided leadership and management for operations, ensuring alignment with organizational goals.Held responsibility for Profit and Loss (P&L) management.Oversaw daily center operations, coordinating activities through assigned staff while prioritizing and delegating tasks effectively.Maintained comprehensive records for staff management, including rosters.
Jun 1998 - Apr 2000
Senior Sales Executive/ Sales Executive
Cybertel Marketing Pvt. Ltd
Selling Office Automation Products: Established contact and developed relationships with customers and companies to sell Office Automation products, including HCL Beanstalk computers and TVSE Dot Matrix printers.
Nov 1996 - Jun 1998
3 education records
Palani Kumar education
Diploma Certification, Operations Management And Strategy
Indian Institute Of Management Kashipur
Education record
Bapuji Institute Of Engineering & Technology
Icse
St.Johns High School
FAQ
Frequently asked questions about Palani Kumar
Quick answers generated from the profile data available on this page.
What company does Palani Kumar work for?
Palani Kumar works for Handdy.
What is Palani Kumar's role at Handdy?
Palani Kumar is listed as Head Of Strategy, Operations and Customer Success (COO) at Handdy.
Where is Palani Kumar based?
Palani Kumar is based in Bengaluru, Karnataka, India while working with Handdy.
What companies has Palani Kumar worked for?
Palani Kumar has worked for Handdy, Polevault.Ai, Indus Centre For Innovation, Adobe, and Oracle.
Who are Palani Kumar's colleagues at Handdy?
Palani Kumar's colleagues at Handdy include George Grimm and Ganesh Ranga.
How can I contact Palani Kumar?
You can use AeroLeads to view verified contact signals for Palani Kumar at Handdy, including work email, phone, and LinkedIn data when available.
What schools did Palani Kumar attend?
Palani Kumar holds Diploma Certification, Operations Management And Strategy from Indian Institute Of Management Kashipur.
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