Palash J. Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

1. Build and maintain strong relationships with customer stakeholders, resolving their day-to-day challenges in a timely and professional manner, while identifying new opportunities.2. Build a qualified pipeline through prospection, industry event participation, and marketing engagements.3. Continuously develop the existing accounts to ensure repeat.

Pune, Maharashtra, India

1. Managed global learner support for a leading technology company, ensuring compliance with company policies2. Delivered effective solutions to common learner problems through the creation of standard operating procedures.3. Demonstrated excellent problem-solving skills, identifying, and escalating complex issues to the L3 team, while keeping all.

Bengaluru, Karnataka, India

1. Bridged the gap between the company and its selling partners, providing exceptional support to operational transactions through emails and calls.2. Created seller-focused standard operating procedures to resolve commonly encountered technical issues, demonstrating expertise in identifying areas for process improvement.3. Mentored and trained new hires.

Bengaluru Area, India

• Collaborated with the content and product development team to drive and understand the changes in the product and sell the same to the customers.
• Created animated educational videos for K-12 students using Adobe Creative Cloud Suite

Master Of Business Administration - Mba, Marketing

Activities and Societies: Member of the Alumni Committee Recipient of "Diversity and Merit" Scholarship

Bachelor Of Technology - Btech

Activities and Societies: Organised the National Technical Festival of MIT - Techtatva and National Cultural Festival of MIT - Revels.

Science