Palash Wankhede Email and Phone Number
Highly motivated and results-oriented Customer Success professional with a proven track record of driving client satisfaction, retention, and revenue growth. Experienced in building strong relationships with clients through effective communication and proactive support strategies. Skilled in analyzing customer needs, identifying opportunities for improvement, and implementing tailored solutions to ensure success. Adept at collaborating cross-functionally to advocate for the customer and deliver exceptional service. Seeking to leverage expertise in customer success to drive business success and exceed customer expectations.Also, A Dynamic and detail-oriented Event Manager with a demonstrated history of orchestrating successful events across diverse industries. Possessing a keen eye for creativity and logistics, adept at overseeing all aspects of event planning, from concept development to execution and post-event evaluation. Skilled in managing budgets, timelines, and vendor relationships to ensure seamless event experiences. Proven ability to adapt to changing priorities and thrive in fast-paced environments while maintaining a high standard of quality. Seeking opportunities to leverage expertise in event management to deliver memorable and impactful experiences for clients and attendees.Key Skills: Customer Success & Client RetentionLogistics ManagementEvent ManagementVendor ManagementLead Generation & Inside SalesCreative ThinkingProject CoordinationTeam LeadershipCommunication & Interpersonal Skills Overall, A skilled and versatile professional with a diverse background in Customer Success And Client Retention, logistics management, event management, and lead generation. With a strong work ethic, excellent organizational abilities, and a passion for creating captivating designs and memorable experiences, I am well-equipped to contribute to a dynamic and challenging work environment.
Ascent Media Agency
View-
Senior Saas Sales ManagerAscent Media Agency Jan 2024 - Present
-
Chief Content Officer / Team LeadHoben Business Solutions Feb 2023 - Jan 2024Nagpur, Maharashtra, IndiaDeveloped and executed content strategies to drive engagement and brand awareness.Led a team of content creators to produce high-quality content aligned with brand values.Oversaw the day-to-day operations of the content team, providing guidance and support As a Team lead, my job responsibilities was toManaged sales and support agents, prioritizing customer satisfaction and providing guidance.Oversaw day-to-day operations, focusing on Customer Success metrics and timely issue resolution.Monitored feedback to enhance customer experience, implementing strategies for improvement.Trained team members on Customer Success techniques, ensuring high-quality service.Collaborated across departments to address customer issues, maintaining a customer-centric approach.Developed and maintained customer service policies, emphasizing Customer Success principles.Conducted performance evaluations with a focus on Customer Success metrics, staying updated on industry trends.
-
Lead Generation ManagerHoben Infotech Pvt Ltd Aug 2022 - Jan 2023Nagpur, Maharashtra, IndiaGenerated leads for sales and marketing executives, contributing to business growth and revenue generation.Successfully managed Lead Generation executive responsibilities during a company expansion, ensuring meticulous attention to detail and adherence to company policy.Acquired proficiency in handling inbound calls and executed campaigns targeting specific demographics, including ACA, FE, Medicare Diabetics, and Covid campaigns.Facilitated introductory pitches to international clients, organizing meetings to showcase software and services, fostering valuable business relationships.Conducted lead generation initiatives for prominent companies such as Synthesia.io, Favored, Simplero, DUM Media, Naskey Technologies, and Strag, contributing to their marketing success and market presence.
-
Event ManagerUnicorn Group Co In Feb 2021 - Jun 2022Nagpur, Maharashtra, IndiaAs an accomplished Event Manager with a passion for creating unforgettable experiences, I have successfully planned and executed a diverse range of corporate events for Unicorn Group CO IN. In this role, I spearheaded end-to-end event management, ensuring seamless operations and exceeding client expectations. Key Achievements: Orchestrated and managed numerous events annually, ranging from intimate executive meetings to large-scale conferences with extensive attendees.Developed and implemented detailed event plans, including logistics, budgets, and timelines, resulting in a consistently high level of client satisfaction.Established and nurtured strong relationships with vendors, negotiating favorable contracts, and ensuring cost-effective event execution.Led a cross-functional team to deliver innovative and engaging events, collaborating with marketing, sales, and design teams to align event objectives with overall company goals.Implemented efficient event management software, streamlining processes, and improving communication within the team.Notable Events: Collaborated with Major MNCs such as McDowell for activation and gift distribution setups across Maharashtra.Contributed to live concerts and corporate events for TASL, a subsidiary of Tata.Hosted events for renowned companies including Mahindra & Mahindra and ITC.Conducted thorough post-event evaluations, gathering feedback, and implementing improvements for continuous enhancement of event quality.
-
Logistics ManagerTuljai Labpoint Pvt Ltd Dec 2019 - Jul 2021Nagpur, Maharashtra, IndiaAs the Logistics Manager at Tuljai Labpoint Pvt Ltd, I oversaw all logistics operations, ensuring timely delivery and cost-effective management of goods. I implemented inventory strategies, streamlined processes, and collaborated cross-functionally to support company objectives.Scheduled and coordinated meetings, appointments, and travel arrangements for sales and marketing executives amidst the Covid-19 pandemic.Established and maintained relationships with pathologies doctors and technicians to ensure timely delivery of tests.Provided comprehensive training to 2 logistics executives during a period of company expansion, emphasizing attention to detail and adherence to company policy.Implemented new filing and organizational practices, resulting in annual savings of 15,000 Rs in contracted manual expenses.Demonstrated discretion in managing sensitive topics and handled travel and petrol expense reports for department team members.
-
Assistant Event ManagerArrowhead Events Mar 2018 - Sep 2019Nagpur, Maharashtra, IndiaManaged teams of Coordinators and support staff for mega projects including KBC Marathi, Asian Paints, BOSCH, HCL concerts, etc.Communicated with clients to understand their event requirements and effectively managed events to meet their expectations.Purchased and maintained event supplies for clients, ensuring adherence to budgeting practices.Greeted clients and facilitated meetings with specific individuals for project discussions.
Frequently Asked Questions about Palash Wankhede
What company does Palash Wankhede work for?
Palash Wankhede works for Ascent Media Agency
What is Palash Wankhede's role at the current company?
Palash Wankhede's current role is Senior SaaS Sales Manager || Global Business Development Strategist || Lead Generation Expert.
Not the Palash Wankhede you were looking for?
-
-
palash wankhede
Student At Audyogik Tantra Shikshan Sansthas Atss College Of Business Studies & Computer Application,PunePune -
Palash Wankhede
India -
Palash Wankhede
Nagpur
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial