Enterprise Support Specialist
CurrentManaging the integration, implementation, and ongoing administration of enterprise software solutions such as Oracle HCM, Oracle Core HR, and Workforce Central (Kronos).System Administration & User Management: Oversee user roles, permissions, and data security for Oracle HCM and Kronos. I troubleshoot access issues, ensuring system integrity and smooth day-to-day operations.Configuration & Workflow Optimization: Configure systems to align with organizational needs, set up automated workflows for payroll, leave management, and employee timekeeping, and ensure maximum system efficiency.Data Management & Reporting: Regularly manage and audit data flow between systems, generating custom reports and ensuring accuracy in payroll and workforce metrics.Integration Management: Monitor and maintain seamless integration between Oracle HCM,a Kronos, and other internal systems. I manage system updates and patches, ensuring data synchronization across platforms.Technical Support & Training: Serve as the point of contact for system troubleshooting, providing ongoing support and training to staff to enhance system utilization and performance.Project Involvement: Collaborate with consultants and IT teams to manage and optimize the Telestaff to Oracle HCM integration, ensuring data flow consistency and enhancing operational efficiency.