Palash Chatterjee Email & Phone Number

Kolkata Area, India

Working as Business Development Manager for Service Area Support which incorporates -- Solution development for various Business Process Automations (Process Automation Champion) - Analyzing Customer Network and Business issues to prepare Impact Analysis Report- Project Management for Preemptive Support services including Technical solution development- Pre-sales and Sales support with Business Opportunities evolved from Support unit- Design pertinent solution and assisting development and delivery of the same for various services - Driving Delivery Transformation using Agile ways of working- Driving Knowledge Harvesting and turning them into salable assets using Agile ways of workingExt. Certifications - eTOM, PRINCE2, ITILv3, TOGAF9.1, JIRA AgileBesides -- I am constantly updated with Cloud offerings from AWS and Azure for hosting several VNFs applicable my domain of expertise. I attend seminars, conferences, webinars etc. hosted across cloud Industry - I am re-skilling with 5G technology acquaintances from various sources and studies- Practicing data science from the purview of Analytics using several applications- I am active subscriber of several Analyst reports e.g ABI Research, Lightreading, TMForum, OpenGroup etc and contribute time to time whenever feasible- I am active member of several NGOs and participate in healthcare and technology awareness drives

Mexico City Area, Mexico

Working as solution architect cum technical driver for RAN projects with RLAM (Mexico).Primary deliveries includes -# Ericsson Wi-Fi network deployment (Bel-Air) with TELMEX# WCDMA network expansion with new EVO 8200 Controller for TELCEL and Telefonica# New feature implementations with GSM network for TELCEL# Corroboration with GSC - Mexico for competence build-up# Following up with GCH and PLM for expedition of ongoing issues# IP competence development amongst my team by means of certifications

Bangalore

- Integration of EVO Controller (8200/8100)- Hardware swap and migration for SPB4/SCB-TF/GPB75 (RNC 3820 R1 -> R1.1 -> R2) and cabinet expansion- Delivering WRAN SWDP projects for softwares P5/P6/P7/W10/W11/W12 for customers across the globe as Technical Coordinator- Cold-start and FI of RNC3820/3810 and EVO8200 with W10/W11 and W12 software level with feature testing (FTOL) independently- Integration, Migration, Rehoming, Critical-Upgrades, Redeployment and various network activities for RAN nodes- Global CSR handling with emergency support and HOT-CSR for RAN. Coach for PRIMUS and having 20+ SCS with high usage count

- Handling Software Deployment and Preparation (SWDP) projects for customers across the globe- Attending regular customer meeting for SWDP projects as a technical coordinator for WRAN nodes to plan time-frame, resource allocation, availability, technical issues fixation etc.- Performing WRAN nodes integration in various Network Roll-Out projects- Delivering hand-hold training & guidance to the local NRO team and building team competence & coordination

- Troubleshooting issues and exigencies incorporated with Ericsson AXE (GRAN) and CPP (WRAN) nodes- Carrying out and supporting network activities viz. Swap / Migration / Change-Over / Upgrades / Re-deploy etc- Recovery of BSS nodes during emergencies (APZ 21230 /33 /33C /55, APG40 /43, AXE-810, BYB-501)- Delivering hand-hold training & guidance to the local support team and building team competence & coordination- Educating, documenting and releasing solutions, tricks, remedies etc with team members as Coach- Regular customer-meet along with SDM for CSR review, Activity & Resource planningAchievements:- Special appreciation and Recognition from MU-INLK for rendering imperative BSS system support during swap operation in Vodafone-Kolkata.- Special appreciation along with Ericsson ACE award from CU Spice-Nepal (TeliaSonera) for writing power-saving OPS script- Recognition with Ericsson-Ace award for upgrading WRAN (RNC, RBS) nodes in BSNL without escalations

- Troubleshooting issues and exigencies incorporated with Ericsson AXE nodes- Carrying out and supporting network activities viz. Swap / Migration / Change-Over / Upgrades / Re-deploy etc- Rendering support for multi-vendor integration & re-deployments (Nokia Equipments)- Demonstrating customer with RCA for deepened issues, new network activity plans, automated O&M procedures etc.- Being local BSS Support SPOC for Bharti-South network (AP, KA, TN, KK)- SPOC for disaster-recovery, node-change and handling critical issues with APG40 nodes with-in all ELS groups Achievements:- Recognition with Ericsson-Innovator award for swapping Nokia BSS nodes without support from vendor- Recognition with Ericsson-Ace award for upgrading APG40 nodes in Bharti with least escalations

Deployment with "Hutchison Swap and NDI project" as a field implementation resource with Nokia India - - Commissioning, Integration & A/T of Nokia BSC3i, TCSM2E/3i, MSCi- Rendering support for integration, change-delivery, swapping of BSS and Switch network elements- Coordinating network optimization (Modifying different radio-network parameters to meet required KPI)- Integration of BSS Network Elements in OSS RC3.1 (Creation of X.25, IP etc from OSS end in UNIX environment)- Migration & Re-parenting of BSCs in new MSC/TCSM- Augment/Re-arrangement plans of new or existing Trunk Groups, E1s etc. to avoid the overflow & congestion - Analysis of ISUP, MAP Protocols and diagnose the problem in initial level.Working Platforms – DX200, X-Term, RNW (Net-Act), Network-Doctor, Reflexion, Citrix, CM, Report Builder etc.

All the sensitive army nodes are complected by ASCON-III (Army Static Communication of Network) and supported with large capacity NLD, ILD trunks of its own (PSTN, Fiber & Satellite). I was responsible for -- Integration, Operation & Maintenance of Hi-path (ISDN) switches, ATM (HiD3100/3400) switches & Satellite (ViaSat), incorporated with E&M, ISDN BRI & PRI, LAN, CEB, UFR, STM1/4, E1/T1, E1/E3 etc.- Leading ASCON operations as a PSU (ITI) representative in “3-Corps-Engineering-Signal-Regiment” at Eastern command (Indian Army) for 1 year- Besides, Up-gradation, Maintenance & Troubleshooting of OCB-283 & TAX switches installed in BSNL NE main exchanges

Kolkata Area, India

Entry level screening, Software Update and hardware repair for Nokia mobile handsets.

Professional Spanish, Language, A+

Learning business and colloquial Spanish language with professional University certification.

Pgdiprl, Intellectual Property Rights

Expected to complete by Feb'2014

B.Tech, Electronics & Telecommunication Enginnering

St. Thomas' College of Engineering and Technology